8.4
Very Good

From 941 reviews

Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

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Traveler Reviews Holiday Inn Express & Suites S Lake Buena Vista by IHG

Number of reviews per page
20
40

Top reviews

Danielle
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

This used to be a nice property but now its smells like pool in the room and it was cold in December and the bathroom was very hot and humid and smelled musty. Beds didnt exactly look clean - but i was too tired to complain. Last stay the blinds didnt work, toilet didnt work, shower didnt work and the toilet was very dirty and i had to clean it! Wont be back there.
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Jorge Noguera

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room smelled moldy
Joseph
icon-Leisure
Leisure

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful. A real asset to the business. The room was large and well equipped. Pools clean and quiet.
Sergio

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Very nice
Caprice
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The Good: Check-in was quick and efficient. The hotel offers movies by the pool almost every night and plenty of activities for kids, which is a great touch. Breakfast had a wide variety of options, including pancakes, toast, eggs, cereal, and rotating specials like biscuit's and gravy or corned beef hash. The room was standard, but I appreciated the addition of a bench for suitcases. The price I paid in all was great ($384 for 3 nights). It was also nice that the hotel wasn’t crowded during my stay. The Not-So-Good: There were a few issues that affected our stay. First, the front desk staff gave me a WiFi password, but it turned out that one wasn’t needed for guests to connect—this created unnecessary confusion. The room lacked a TV guide or any information on amenities, which made it difficult to know what was available and when. The bathroom door was a major issue: it wouldn’t stay open, and both my daughter and I ended up hurting our fingers because it slammed shut unexpectedly. For families with children, this could be a serious safety concern. Additionally, the pool with the water slide wasn’t heated, which limited its use during cooler weather. The carpets in the hallways and rooms were noticeably stained and could use a deep cleaning. Finally, there were no vending machines on my floor, which was inconvenient—especially for those who don’t feel comfortable drinking water from a bathroom sink.
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Ashley
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Floor/ carpet was not very clean. My son’s feet were black after walking around the room. Lots of stains on couch and lampshades.
YUKO
icon-Business and Leisure with Partner
Business and Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Everything was excellent, except the room had a faint oder some air freshener would be great
Amy
icon- Family
Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Loved staying here, great staff and everything up to date
Suhail
icon-Business with Children
Business with Children

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is clean, modern and has generally good staff. It is located in a modern and upmarket part of Orlando and thus it offers easy transport to the Disney resorts. There are two pools and a jacuzzi, which is impressive. On the other hand, the room we were given was rather small and the bathroom lock inside did not work. I made the staff aware but this issue was not addressed during my stay itself. Otherwise, the hotel is good.
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Rebecca
icon-Leisure
Leisure

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The staff was so friendly and accommodating. Room was clean and we enjoyed the pool and mini golf. We would definitely stay again.
Judith

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

I said everything I had to say.
algeetha
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

We had a nice comfortable stay here, great service
Chiquita

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Perfect
Dorothy
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The facilities at this hotel were nice like the pool and the Jacuzzis. it was very close to shopping and Disney World. The staff was really nice and helpful. Breakfast was decent, but the waffles were delicious. Some things I did not like was the strong smell of marijuana in the hallways and in my room. The water out of the sink in the shower smells like sulfur, but I guess I heard it’s like that in Florida.
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rigoberto
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Amazing stay staff was helpful with any questions, always smiling. Breakfast was on point every time. Could not think of any downside of our stay at all. Really like how all three hotels connect with their pools. Definitely our new spot to stay at when in Orlando!
Lawrence
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful.
Meagan
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

breakfast was yummy rooms were a little small but overall had a good stay!
cesar

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Todo
Carlos A.

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

The staff was very friendly and helpful throughout my stay. The rooms were clean and very comfortable. The pools are great. And I really enjoyed the delicious breakfast every morning!
Dayane
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

We had a great time, great customer service, very clean and good breakfast. Will come back.
Number of reviews per page
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