A secret treasure. The staff were so friendly and helpful. We had a room right up the top of the hill, which was super quiet and the beds were super comfy. The windows had block-out curtains. The bathroom needed a bit of TLC but it still worked. We had breakfast included, which was a huge spread, and great if you don't have food intolerances. Secret Cliff is about a 20 minute up and down walk from Karon along a busy road with minimal footpath, or a 200 Baht taxi ride. If you want restaurants and bars on your doorstep and the beach a few meters away, don't stay here. We wanted peace and quiet, away from the tourist riff-raff, and this place was perfect. We also indulged in an onsite massage (fabulous), and lazed around in the peaceful, picture-perfect pool. Patong is a 200 Baht taxi in the other direction, and it can stay there, lol!

5Am I hear dripping sound and I found the air-con dripping, my iPad cover wet abit cause it was near table and my iPhone wet fully, when I inform 8am they said OK later will fix it, lucky the place surround cool and uphills. They also request deposit 2000 Bhatt said new room but the air-con and room doesn't look new also.

The room is not clean, the air conditioner is not cool, and the bathroom and toilet are old.

โรงแรม แย่มากกก แอร์ ไม่เย็น พอเปลี่ยนห้อง เอาห้องที่มี ลูกค้า อยู่มาให้ โชคดี ที่ในห้องนั้นไม่มีใคร มีแค่ข้าวของและเปิดแอร์ ทิ้งไว้ พอเปลี่ยน ห้องได้ ห้องใหม่ ไม่มีผ้าเช็ดตัว ให้ ลูกค้า งงม่านรูดยังเีกว่านี้

วิวสวย ทำเลดี พนักงานบริการดี แต่สถานที่โดยรอบดูเก่า ไม่ค่อยสะอาด ไม่เหมาะกับผู้สูงอายุเพราะห้องพักอยู่บนเนินเขา ต้องขึ้นบันได แต่มีบริการรถรับส่งตลอด พักห้อง133 ประตูห้องน้ำปิดได้ไม่สนิท ที่จับฝั่งด้านในห้องน้ำไม่มี ล็อกไม่ได้ น้ำไหลค่อนข้างอ่อน

We arrived at the resort and they said there was no reservation, and after several attempts, the employee agreed to give us a temporary room, and the room was unclean, with many insects and mosquitoes. Unfortunately, the 4-star rating is many, but I give it only one star.

Have a chance..go to stay again, great.

Nice place, nice view. Love it ❤😍.

Good food, room a bit old for sea view side. General is Good.

Clean rooms, good food, you just have to cross if you can get across the street.

I booked a junior suite for 3 nights, nice room with a bath facing the sea. However, there will be no toothbrushes and toothpaste. You have to buy it in the lobby. No room slippers, no shower cup, only soap and shampoo amenities. What was disappointing was that I said that the toilet flush was broken, but no staff came to fix it until I checked out. Even though I still had 1 night left. As a result, I had trouble using the toilet for a full day, the staff was not responsive to complaints from guests.

It 's a wonderful place and I love it.

สถานที่สวยงาม อาหารเช้าดีแต่ห้องพักออกจะดูเก่าไปบ้างครับ

- Phòng cũ, trước phòng còn có một khoảng trống vứt đồ hư hỏng - Phòng rất nóng, nhờ nhân viên sửa điều hoà 3 lần nhưng chỉ sửa đúng lần đầu. Tối nhờ sửa thì bảo bạn kỹ thuật nghỉ rồi, sáng mai sẽ fix. Sáng hôm sau im luôn - Không có bàn chải, kem đánh răng, slipper,… mình phải tự ra 7eleven mua hết - Món ăn ít đa dạng, chủ yếu toàn món Tây, tệ hơn ở Việt Nam rất nhiều! - Vị trí khá xa trung tâm, xa các điểm tham quan du lịch. Di chuyển trung bình 1h để đến 1 điểm tham quan. Rất bất tiện. Sẽ không book lần 2 - Không hề gần bãi biển, không có bãi riêng, chỉ có view thôi. - Có thuê xe máy, nhưng ban đầu nói với mình cho 5l xăng chạy rồi về bên xe máy sẽ tự refill. Đến lúc trả xe bảo mình pay tiền xăng đi. Mình kêu khách sạn ra làm chứng là bữa đó khách sạn cũng có nói với mình như vậy. Nhưng bạn nhân viên bảo khách sạn chỉ là trung gian, mình và bên thuê xe tự giải quyết với nhau! Là sao? khách sạn cũng ăn chia tiền với bên thuê xe mà sao bảo không có trách nhiệm giải quyết? - Nhân viên nói chung thân thiện, lịch sự nhẹ nhàng mặc dù các dịch vụ còn lại khác khá tệ.

The receptionist was not there, making it impossible to check in. It took almost 30 minutes to contact the staff. The room inside had a lot of dust, the floor had stains and mold. The bathroom curtain has mold, looks dirty. The bathroom floor is not clean, the bedroom floor is not clean, the face in the bedroom is not clean, the TV has no signal.

ห้องพักเก่า ผ้าเช็ดเท้าไม่มีในห้อง พนักงานบริการดี

ห้องพักไม่สะอาด ไม่มียาสีฟันแปรงสีฟัน slippers ไว้ในห้องพัก สระน้ำรวมของโรงแรมไม่ตรงปก ดูไม่สะอาด เหมือนรกร้างมานาน บรรยากาศโรงแรมเหมือนรกร้าง เข้าใจว่าเนื่องจากสถานการณ์โควิดแต่ถ้าเปิดใช้บริการลูกค้าควรดูดีกว่านี้

It is a place to stay that I think will definitely come back to stay again. The room is spacious, has a bathtub, strong water, good mattress, very comfortable. balcony overlooking the sea Listen to the sound of waves, wind blowing all the time. The hotel is located on a steep hill, unable to enter and exit by itself. Must call a car to pick up But it won't be long good service staff

Service was not good and Ac not working view room good.

The hotel has no beach. Lot of insects. The AC was not working well. Poor breakfast buffet. I don't recommend it.