Cottage style accommodation for 5-6 people, 2 bedrooms, 3 beds per room, 2 bathrooms for shower and toilet, and 1 toilet in the middle. The kitchen only has a hot water dispenser and a refrigerator. You can call a car to pick you up at the cottage. If you walk a bit far, the overall atmosphere is good. Impressed.

My family & friends had pleasant to stay here. The facilities, services & scene just awesome. But they not offer free entrance to snow park for kids as advertised, this is something disappointed.

Hello, I am staying at karuizawa yesterday and I left my laptop bag at the lobby. Tried to call but person in charge cannot speak emglish and the one who speak english no respond at all to my question, tried to call 2-3 times no one can help even they soeak english only say no. For 4 starts hotel I would appreciate if they can help furher with such important needs.

Very little breakfast There is no drinking water in the room.