Overall Ratings & Reviews Permai Hotel Kuala Terengganu

Hotel ok. Pool is closed even though it rains

Very satisfied because I booked 3 rooms at the last minute date. Very comfortable, and privacy. Complete with connecting room and street view. But there is one room that is obstructed by the hotel's roof balcony. The food is delicious and there is a local menu like nasi dagang for breakfast.

Room comfort is good, the room is comfortable but unfortunately the entertainment (TV) cannot be operated properly,

Pool is great. Foods quiet good. Staff not so friendly. All plugs not working.

It was an old wing of the hotel, but overall the stay of 1 night is decent. Walking distance to nearby Pantai Batu Buruk, where there're local seafood restaurants and also a nearby McDonald 's.

The breakfast not so impressive. Maybe due to COVID situation, the selection of menu are very limited.

I booked for 3 guests 1 room. But a hotel for a king size bed. Is a king bed suitable for 3 people.

Old hotel, aircond not cool, lift too far from parking space.

Customer friendly hotel staff .. Comfortable rooms .. parking facilities close to the elevator .. very good value for the room

Breakfast is not satisfactory, the toilet is not clean🙁

Fun and comfortable. Can come again.

the hotel is very comfortable..the location is perfect in the middle of the tow..

Bad room, refrigerator afraid to use because it looks like liquid on the door of the box.

This hotel has several rates. So, where's the price tag for rm150 ++. Receptionist is slow to check in. Rooms away from the lobby, away from the elevator & swimming pool. When the upgrade hits rm90. Smooth floors & water pressure are slow. So-so in this hotel.

Good place to stay with family

The room is ok with the price, the atmosphere and the pool are clean, the hot water tap is just as bad.

1. Toilet door cannot open from inside and I was trapped inside the toilet about 30 minutes until my friend come back into the room hotels. The door knobs was found damaged. The door can only open from outside of the toilet and not from inside of the toilet.

Great reception staff. Credit to sales dept that trying to solve my adhoc request for training room withing less than 1 hour...

I got the room in the old building..There are a lot of ants on the vanity table near the mirror.. I have left a muffin in a box overnight and when I woke up the muffin is covered with ants.. the door of the bathroom is also stuck whenever I fully closed the door leaving me with no choice but to leave it slightly open.. The towel is well worn and turning grey.. The only reason I am choosing the hotel is because it is near with the event that I am attending.. I am fully occupied during the day thus the only time I spend in the room was during sleeping or early in the morning .. as for the breakfast, the hotel was understaffed and all the food are running out.. there are a lot of guests waiting for refill..didn’t go for the second day though.

Have pool and suitable for family. The room looks new and clean.