Overall Ratings & Reviews Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd.

I arrived at the hotel and the only room they had available had a thousand cockroaches!!! It's not my fault that the room is dirty and there are no more available. I need my money back!

Staff being very helpful

Very nice people

Centrally located near shopping and dining options. A no frills extended stay but no shady guests or people hanging around. The staff is excellent

Good for a basic extended stay. Clean room, good mattress

Good for a extended stay. Quiet, no excessive noise, no sketchy people loitering around outside

Clean, safe good location. Clean room all the basics as expected

Floors were filthy, missing trim, NOISY constantly setting off door alarm from going out emergency only door to smoke! Never again.

Horrible experience. When booking online they don't tell you there's a deposit of 109.00. Upon arrival they cancelled the booking due to the deposit. Why pay 109.00 when the room itself is 80.00?

The bed is not great and very uncomfortable the room kept giving off an odor as soon as you open the door. Phones do not work in the room, the bathroom has no compensation for showering, the toilet kept clogging up, you have to pay for towels and pillows.

The beds were firm and very comfortable. The shower pressure and temperature were very good (we had to buy our own shower curtain). Front desk was helpful and cordial. There is no lobby just a security check-in (no breakfast but Bojangles is right beside it). Always kept our shoes on as the floors were vinyl and needed to be washed. The towels and sheets were clean.

The hotel looks a lot better in the pictures. It was not clean and run down. Needs a rebuild.

If you have an extra $20 just spend and save yourself trouble

Not quiet people in room 324 are unbearable sounds like abuse about call law enforcement

The property is infested with roaches!!

The smell was definitely unique, and not in a good way. The TVs were broken in 2 of our 3 rooms. There was an oily brown residue on the floor, and basically all over one of the rooms. There was mold on the shower curtain and I am allergic to mold. There appeared to be urine spots on multiple areas of the room that were never mopped up. The area was scary. The shelves were broken in the bathroom and held up by blue tape. We couldn’t use the pull out bed because upon removing the cushion, there was cigarette ashes all over it. Would absolutely never stay again, even any of the other locations. The only good thing was the staff, they were very friendly and kind.

Quiet and clean. Bed was firm and staff was very friendly.

Love the staff and it always smells so good when I come in and out throughout the hallways floors stay clean

I didn’t like checkout had to be between 10 am and after so I can’t checkout earlier then 10am

Wonder service house keeping is amazing