Overall Ratings & Reviews WoodSpring Suites Richmond West I-64

My room was super Dirty

This was the worst experience. There no refund once you get there. Change the rooms 4 times was ridiculous rooms not clean trash still in there rooms. Beds was not made up. There no couch in the room like was supposed be. The bed was not a king size. There no dishes in the rooms. It just was a terrible experience. Which I would like some type of refund. Also I will not return to the place ever again.

I like who they had plenty of hot water property look nice on the outside but dirty on the inside for customer service unorganized I look at several different rooms none of them really was up the bar I took the one that I thought I could deal with after driving several hundred miles I was tired

The staff are pleasant answering any questions i had. Didn't like the water pressure was so low for the bathroom sink, and the shower the tub drained so slow it would almost fill about an inch of water every time i took a shower

If you have any smoke allergies or issues avoid like the plague.

The property was great and service was excellent.

Hole in bathroom door.

Everything was excellent,

I didn't even stay there. Thank goodness the front desk clerk allowed me to check out the room before she checked me in. The room was totally outdated and not appealing for 139.00$ a night!! And the whole place smelled of weed.

The only issue I had, (2) actually, the firmness of the bed made it very difficult to obtain a good nights sleep. Also the faucet at the sink continued to flow pretty much all of the time. The staff was great and the area was secure.

The front desk ladies were very pleasant. My room was clean and cozy feeling. All the necessities needed for a long stay was cool.

Great

Room is not clean

Property room was damaged and poor condition

Very quiet and super clean.

I liked the staff and the convenience to where I was going. The price was not bad. I did not like the noisy plumbing or whatever it was. Also the electrical outlet covers had a lot of screws missing so when you turned the overhead light off they fell on floor.

We were supposed to bring our 2 kids as we booked a double room. Thankfully we didn’t. They claimed they’d tried calling multiple times but I never got a call or a message. I’m the type who always calls back. So I never got it. They didn’t have that room available. Only a single. They did get us into that room but it was atrocious. Bugs in the bed and just plain dirty. I wouldn’t recommend it.

Great staff had zero problems will stay again

The place looks beautiful from the outside. But once you're inside it is very outdated. They're all kind of smells in the hallways due to people cooking in their rooms. And some of the smells are not pleasant at all. The beds are very small. Not enough covers. The towels are thin. No pictures on the walls. The bathroom small. Would definitely not stay here again

They didn’t have my reservations when I arrived and the room the tried to give me was missing cupboard doors, no pots or pans for the kitchen and the refrigerator had rust spots and dents in it.