We are happy for this stay. Room is clean and comfy. If you come in hot season, the air conditioner will not disappoint you. I give 5 stars for clean and location. This hotel is directly facing the big Central Mall. From the balcony, yes - the room got balcony, you are looking to the mall building. Short 3 minutes walk, you already in the mall. Go to G floor, for your foodie stomach of Thailand cuisine. In the night, 400m walk or by grab, you reach the Asean Bazaar Night Market. Overall, stay at this hotel if you want easy access to Hatyai attraction. The reception, speak very little English but still can communicate. The hotel did not have elevator, but still walkable upstairs.