Dear Sandy Reppy. Warm Greetings, Please allow us to respond, we, the entire management of Adikara Renon, express our apologies for the inconvenience caused during your stay at our property. Indeed, the outside of the room is an open area and allows animals/animals/insects to enter, but we still carry out cleanup and double check to ensure that nothing is conveyed. Of course, we welcome the review from Mr. Sandy Reppy, especially for the Dep. Our HK during room cleanup. That is what can be conveyed regarding the announcement and input, we hope for input so that we can perform even better. Please come back. Thank You. Best regards, Adikara Renon. AA Rama. Operational Manager.