8.3
Very Good

From 2,366 reviews

Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

7.9

Location

8.6

Service and Facilites

8.3

People often mention about Hotel Cianjur Cipanas
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Accessibility (22)
Surroundings (19)
Room Space (17)
Distance to City Center (16)
Bedroom (16)
Staff Friendliness (15)
Variety (14)
Hotel Area (13)
Taste (13)
Wifi (12)
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Traveler Reviews Hotel Cianjur Cipanas

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40

Customer reviews

Angga P. H.
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Staycation
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10.0

/10

Reviewed 4 day(s) ago

Impressive experience staying here during Eid holiday. Affordable price with super spacious room, comfortable, clean, cool even without AC. Nice view, indoor swimming pool and warm water available, kids are very happy. Food price in restaurant is very affordable. Easy and strategic access in downtown Cipanas, many culinary choices around the location. Friendly staff and very cold weather. Thank you for your excellent service. Top!
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+2

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V***a
icon-origin-TRAVELOKA

8.3

/10

Reviewed 9 week(s) ago

Good, comfortable, clean enough, the children feel at home and the atmosphere is cool.
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e***i
icon-Business
Business
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6.7

/10

Reviewed 10 week(s) ago

Second stay here, no hot water. Forced to take a cold shower. The TV is blurry and there's nothing to watch.
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1 people find it helpful

e***i
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 11 week(s) ago

worth to book here... the room was very spacious, very cold without aircon
+2

1 people find it helpful

N***i
icon-origin-TRAVELOKA

9.1

/10

Reviewed 11 week(s) ago

everything was good and pleasant, it's just that we requested a room on the top floor but got one in the basement, and when we wanted to check in we had to wait about 1 hour.
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+3

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E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

The place and location of the accommodation is very good... especially the natural scenery when we see it from the dining room, swimming pool and terrace of the room above... 👍
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Kurniawan
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Leisure
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9.1

/10

Reviewed 13 week(s) ago

The swimming pool has hot water, great.
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Accommodation's Reply
13 Jan 2025
Warm Greetings from Hotel Cianjur Cipanas thank you for the review you have given. We look forward to welcoming you back to Hotel Cianjur. Regards, Hotel Cianjur.
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R***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

Hotel with many facilities and quite comfortable. Affordable price. Hope to be able to come here again
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Accommodation's Reply
13 Jan 2025
Warm Greetings from Hotel Cianjur Cipanas thank you for the review you have given. We look forward to welcoming you back to Hotel Cianjur. Regards, Hotel Cianjur.
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Y***p
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Leisure
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8.5

/10

Reviewed 14 week(s) ago

The hotel should be firm because many people do not want to pay for breakfast for children over 5 years old for 40 thousand. The debate is that they can stay but cannot pay for breakfast. As the one who paid, I feel disappointed.
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4 people find it helpful

Accommodation's Reply
13 Jan 2025
Warm Greetings from Hotel Cianjur Cipanas thank you for the review you have given. We apologize for the inconvenience, we will evaluate the matter and will make improvements to make it even better. Regards, Hotel Cianjur.
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Eri K.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 14 week(s) ago

The friendliness of the hotel staff makes you feel at home
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Accommodation's Reply
13 Jan 2025
Warm Greetings from Hotel Cianjur Cipanas thank you for the review you have given. We look forward to welcoming you back to Hotel Cianjur. Regards, Hotel Cianjur.
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l***u
icon-origin-TRAVELOKA

9.7

/10

Reviewed 18 week(s) ago

Second time staying here, breakfast is standard as usual, price for kids is not too expensive, the swimming pool is really my favorite because the water is warm and yesterday there was snow foam so the kids were really happy.
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4 people find it helpful

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FREDY F.
icon-Transit
Transit
icon-origin-TRAVELOKA

8.4

/10

Reviewed 27 week(s) ago

Improvement for more menu at breakfast time.

2 people find it helpful

Accommodation's Reply
01 Oct 2024
Warm Greetings from Hotel Cianjur Cipanas. Thank you for your review. We apologize for the inconvenience, we will evaluate this matter and make improvements to make it even better. Regards, Hotel Cianjur.
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Jeni N.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 28 week(s) ago

The view is really nice, the hotel is very comfortable and the price is really worth it🥰
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5 people find it helpful

Accommodation's Reply
01 Oct 2024
Warm Greetings from Hotel Cianjur Cipanas. Thank you for your review. We look forward to welcoming you back to Hotel Cianjur. Regards, Hotel Cianjur.
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Imas s.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 28 week(s) ago

It's really worth it to order via Apps. It's nice and cool without using AC and sleeps soundly.
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3 people find it helpful

Accommodation's Reply
01 Oct 2024
Warm Greetings from Hotel Cianjur Cipanas. Thank you for your review. We look forward to welcoming you back to Hotel Cianjur. Regards, Hotel Cianjur.
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N***l
icon-Leisure
Leisure
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8.7

/10

Reviewed 29 week(s) ago

Friendly and polite service, poor wifi network and limited TV channels. The swimming pool facilities were under maintenance on Wednesday so it was a bit disappointing not being able to use it, and for breakfast it was simple because it was a weekday with a few food choices without a buffet, thanks.
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5 people find it helpful

Accommodation's Reply
01 Oct 2024
Warm Greetings from Hotel Cianjur Cipanas. Thank you for your review. We apologize for the inconvenience, we will evaluate this matter and make improvements to make it even better. Regards, Hotel Cianjur.
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j***i
icon-Staycation
Staycation
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8.5

/10

Reviewed 29 week(s) ago

The bathroom shower is small and broken.
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1 people find it helpful

Accommodation's Reply
14 Sep 2024
Warm Greetings from Hotel Cianjur Cipanas. Thank you for your review. We apologize for the inconvenience, we will evaluate this matter and make improvements to make it even better. Regards, Hotel Cianjur.
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Givira N. A.
icon-origin-TRAVELOKA

6.9

/10

Reviewed 30 week(s) ago

It's a shame that none of the rooms have AC 😭 so it's stuffy 🥲.
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1 people find it helpful

Accommodation's Reply
14 Sep 2024
Warm Greetings from Hotel Cianjur Cipanas. Thank you for your review. We apologize for the inconvenience, we will evaluate this matter and make improvements to make it even better. Regards, Hotel Cianjur.
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R***s
icon-Staycation
Staycation
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10.0

/10

Reviewed 30 week(s) ago

The hotel staff is very friendly 😍 my child likes the kids friendly hotel, they also get free gym facilities. Breakfast is delicious, but it's not very varied because we came on a weekday. The room is clean, hopefully when I stay in the standard type, they can provide an electric kettle and tea 😊 The hotel access is strategic, close to everywhere and there are many places to eat around the hotel. It will be a favorite hotel if I staycation to the Puncak Bogor area again 🫰
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+3

1 people find it helpful

Accommodation's Reply
14 Sep 2024
Warm Greetings from Hotel Cianjur Cipanas. Thank you for your review. We apologize for the inconvenience, we will evaluate this matter and make improvements to make it even better. We look forward to welcoming you back to Hotel Cianjur. Regards, Hotel Cianjur.
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R***o
icon-Leisure
Leisure
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6.0

/10

Reviewed 30 week(s) ago

The mattress is not soft, rather hard and looks like it has not been changed for a long time. Only 1 pillow is given per bed. Then the free breakfast can only choose 1 menu. It's not a buffet, so it's not worth it to pay a lot for just 1 toast menu. A bit disappointed to stay here. 1 night is enough, the next day we move. Oh, I forgot, there is no free wifi & no AC here.
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1 people find it helpful

Accommodation's Reply
14 Sep 2024
Warm Greetings from Hotel Cianjur Cipanas. Thank you for your review. We apologize for the inconvenience, we will evaluate this matter and make improvements to make it even better. Regards, Hotel Cianjur.
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Ferry G.
icon-origin-TRAVELOKA

8.7

/10

Reviewed 33 week(s) ago

The place is comfortable, clean and spacious. The bathroom is also spacious with a bathtub and dipper. Very suitable for a staycation with family
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1 people find it helpful

Accommodation's Reply
26 Aug 2024
Warm Greetings from Hotel Cianjur Cipanas. Thank you for your review. We look forward to welcoming you back to Hotel Cianjur. Regards, Hotel Cianjur.
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Number of reviews per page
20
40

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