8.4
Very Good
From 41 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.4
Meal
8.0
Location
8.5
Service and Facilites
8.3
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Traveler Reviews Hanoi Gallant Hotel
Number of reviews per page
20
40
Customer reviews
T***u
Staycation
8.5
/10
Reviewed 17 week(s) ago
Room is ok but not soundproof, when moving on the upper floor, the lower floor can hear, and also the sound of water running from the house and the upper floor, staff check in takes a bit longer
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1 people find it helpful
T***n
6.1
/10
Reviewed 20 week(s) ago
The TV doesn't work. Every day I'm disturbed by the cleaning staff. They run and shout outside in the hallway. I hate this noise.
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Accommodation's Reply
18 Dec 2024
Dear Valued Customers, We would like to thank you for choosing Gallant Hotel as your destination for your trip to Hanoi. Your comments and encouragement will be the driving force for us to improve the quality of hotel services. We look forward to serving you soon on your next vacation!
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P***M
Staycation
8.2
/10
Reviewed 24 week(s) ago
Friendly staff, clean hotel, convenient location.
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4 people find it helpful
Bao D. H.
9.1
/10
Reviewed 24 week(s) ago
Clean hotel, cheap price, will come back if I have a chance to go to Hanoi
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1 people find it helpful
PHAM T.
Business
8.2
/10
Reviewed 26 week(s) ago
OK. Will choose my favorite hotel when traveling.
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1 people find it helpful
PHAM T.
8.2
/10
Reviewed 26 week(s) ago
Central location, convenient. Reasonable price, clean.
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2 people find it helpful
PHAM T.
Business
8.2
/10
Reviewed 26 week(s) ago
Great. Worth the price.
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1 people find it helpful
PHAM T.
Business
9.4
/10
Reviewed 28 week(s) ago
Great for this price. Convenient hotel location. New interior, extremely clean. Friendly young receptionist. Very suitable for business trip to Hanoi.
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1 people find it helpful
Accommodation's Reply
08 Oct 2024
Dear customers, We would like to sincerely thank you for choosing Gallant Hotel as your destination for your trip to Hanoi. Your comments and encouragement will be a great motivation for us to improve the quality of our hotel services. We look forward to serving you soon on your next stay!
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NN
Nguyen N. H.
Staycation
10.0
/10
Reviewed 28 week(s) ago
The staff is very friendly and enthusiastic, the rooms are clean, fully equipped, and quiet. I will come back in the future.
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1 people find it helpful
Accommodation's Reply
08 Oct 2024
Dear customers, We would like to sincerely thank you for choosing Gallant Hotel as your destination for your trip to Hanoi. Your comments and encouragement will be a great motivation for us to improve the quality of our hotel services. We look forward to serving you soon in your next stay!
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Pham T. N. B.
Staycation
9.4
/10
Reviewed 40 week(s) ago
Good, with this price range the room is very ok
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2 people find it helpful
Accommodation's Reply
13 Aug 2024
Dear customers, We would like to sincerely thank you for choosing Gallant Hotel as your destination for your trip to Hanoi. Your comments and encouragement will be a great motivation for us to improve the quality of our hotel services. We look forward to serving you soon on your next stay!
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P***m
Staycation
9.4
/10
Reviewed 40 week(s) ago
This time it was better, but because it was on a high floor, it wasn't clear what the lower floor was like. However, at this price, the room here is very good
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Accommodation's Reply
13 Aug 2024
Dear customers, We would like to sincerely thank you for choosing Gallant Hotel as your destination for your trip to Hanoi. Your comments and encouragement will be a great motivation for us to improve the quality of our hotel services. We look forward to serving you soon on your next stay!
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Pham T. N. B.
6.6
/10
Reviewed 51 week(s) ago
khách sạn cần cải thiện wf tầng 2, buồng phòng thay vỏ gối bị vết đen cho khách. Phòng có muỗi do ở lầu 2, nhưng không mở cửa sổ vẫn bị côn trùng đốt.
2 people find it helpful
P***m
6.6
/10
Reviewed 51 week(s) ago
Tầng 2 wifi lag chơi không nổi ván game, phòng thì điều hoà hỏng nên đổi sang phòng có điều hoà thỉnh thoảng kêu to như kéo xe v đó. Lần 1 ở ok mà lần 2 quay lại tệ quá, khách sạn nên cải thiện vđề wifi tại tầng 2. Chưa kể còn có côn trùng gì đó gây ngứa cho khách dù không mở cửa sổ.
2 people find it helpful
PV
Pham V. T.
8.5
/10
Reviewed 53 week(s) ago
Khách sạn sang trọng, sạch sẻ, nhân viên thân thiện!
2 people find it helpful
pham t. n. c.
9.7
/10
Reviewed 60 week(s) ago
Giá tốt dịch vụ ok nên trải nghiệm
1 people find it helpful
PM
PHUNG M. K.
8.5
/10
Reviewed 67 week(s) ago
Phòng sạch sẽ, mọi thứ đều ổn, mỗi ngày đều có người đến vệ sinh phòng. Nhân viên vui vẻ.
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THI NGHIA DO
9.1
/10
Reviewed 70 week(s) ago
Good hotel, enthusiastic and supportive staff. However, the hotel should arrange more staff to assist customers in carrying suitcases from the gate or have a ramp to pull suitcases with many steps, but having to carry the suitcase yourself is a bit difficult.
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1 people find it helpful
Pn
Phan n. c.
8.5
/10
Reviewed 336 week(s) ago
I went to this hotel for the second time everything was OK. Clean room + very happy staff + breakfast Ok I plan to book on 17-11-2018 will come back. On that day, the staff reported the room. I will return to another occasion
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3 people find it helpful
nn
ni nyoman s. d.
Backpacking
8.5
/10
Reviewed 340 week(s) ago
Staff is friendly, rooms are clean, breakfast is good. If you need an airport transfer, you can contact the hotel staff.
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3 people find it helpful
Nt
Nguyen t. m. l.
Business
8.5
/10
Reviewed 378 week(s) ago
Nice clean hotel. Have a good breakfast. But the negative point is that the room has an odor.
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Number of reviews per page
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