8.3
Very Good

From 4,289 reviews

Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.4

Location

8.5

Service and Facilites

8.5

People often mention about The Jayakarta Yogyakarta Hotel & Spa
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Staff Friendliness (30)
Bedroom (30)
Variety (29)
Ambiance (28)
Bathroom (27)
Room Space (26)
Accessibility (25)
Family Friendly (25)
Distance to City Center (24)
Hotel Area (24)
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Traveler Reviews The Jayakarta Yogyakarta Hotel & Spa

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Customer reviews

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Durotu A.
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Staycation
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9.7

/10

Reviewed 5 day(s) ago

I always stay here every time I go to Jogja
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Hanisah
icon-Staycation
Staycation
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8.5

/10

Reviewed 8 week(s) ago

Everything is good, just the spray on the pillowcase and towels looks shabby, not white.
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Accommodation's Reply
13 Feb 2025
Dear Sir/Madam, Thank you for sharing your valuable experience about The Jayakarta Yogyakarta Hotel & Spa. It is truly a pleasure for us to know that you enjoyed your stay at our hotel. We are committed to always providing the best service to all our guests. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa soon. Warm Regards, General Manager of The Jayakarta Yogyakarta Hotel & Spa.
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n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

The hotel looks like an office in front, but when you enter the back Wow, amazing. Very spacious, not too cramped when it's crowded. 90s vibes property. clean, friendly staff. at first I was a bit surprised that the front looks like an office, all black glass, but when I entered it was amazing. there is a gym too. the food is pretty good. the AC leaked, but it was quickly fixed. the price is good but you already get a bathtub. kids friendly, there is a swimming pool for children and there is also a sand pool version. for the elderly who stay, they must book a room with a low floor because if you request a hi floor, you will get one at the front where there are stairs. the elevator is at the back. So far, if you are bored in Malioboro, it is a pleasant experience for not being noisy. not too far from the beach and the city center.
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2 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear Sir/Madam, Thank you for sharing your valuable experience about The Jayakarta Yogyakarta Hotel & Spa. It is truly a pleasure for us to know that you enjoyed your stay at our hotel. We are committed to always providing the best service to all our guests. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa soon. Warm Regards, General Manager of The Jayakarta Yogyakarta Hotel & Spa.
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Amy J. G.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 8 week(s) ago

There is a nice pool and also a large garden, cool and comfortable. The food is also delicious and the staff are friendly and quick to help.
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1 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear Sir/Madam, Thank you for sharing your valuable experience about The Jayakarta Yogyakarta Hotel & Spa. It is truly a pleasure for us to know that you enjoyed your stay at our hotel. We are committed to always providing the best service to all our guests. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa soon. Warm Regards, General Manager of The Jayakarta Yogyakarta Hotel & Spa.
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E***n
icon-origin-TRAVELOKA

6.7

/10

Reviewed 9 week(s) ago

Expect a 4-star hotel, when I arrived it was more like a 2-star hotel, no elevator. Take the stairs. Old room, bathroom is quite okay, but there is a puddle of water near the closet, the bedsheets and pillowcases are very dull, need to be replaced, children's play facilities downstairs are lacking. The seesaw is broken, the rocking horse toy near the swimming pool is also broken. The fish pond also needs to be rejuvenated. The photos on the Traveloka application are very far from the real thing. Special points I give to the photographer who edited the photos to make them look very attractive
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1 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear Sir/Madam, Thank you for sharing your valuable experience about The Jayakarta Yogyakarta Hotel & Spa. It is a pleasure for us to know that you enjoyed your stay at our hotel. We are committed to always providing the best service to all our guests. We sincerely & humbly apologize for the inconvenience you experienced during your stay at our hotel. We have conveyed your feedback to the Management and related departments for follow-up. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa soon. Warm Regards, General Manager of The Jayakarta Yogyakarta Hotel & Spa.
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budi n.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 9 week(s) ago

Suitable for children and families.
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Accommodation's Reply
13 Feb 2025
Dear Sir/Madam, Thank you for sharing your valuable experience about The Jayakarta Yogyakarta Hotel & Spa. It is truly a pleasure for us to know that you enjoyed your stay at our hotel. We are committed to always providing the best service to all our guests. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa soon. Warm Regards, General Manager of The Jayakarta Yogyakarta Hotel & Spa.
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R***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.3

/10

Reviewed 9 week(s) ago

Hotel is ok. Bed is old. Towels are dirty, shabby.
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Accommodation's Reply
13 Feb 2025
Dear Sir/Madam, Thank you for sharing your valuable experience about The Jayakarta Yogyakarta Hotel & Spa. It is truly a pleasure for us to know that you enjoyed your stay at our hotel. We are committed to always providing the best service to all our guests. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa soon. Warm Regards, General Manager of The Jayakarta Yogyakarta Hotel & Spa.
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Eko A. W.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 11 week(s) ago

Verry happy in here me with familly

3 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear Sir/Madam, Thank you for sharing your valuable experience about The Jayakarta Yogyakarta Hotel & Spa. It is truly a pleasure for us to know that you enjoyed your stay at our hotel. We are committed to always providing the best service to all our guests. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa soon. Warm Regards, General Manager of The Jayakarta Yogyakarta Hotel & Spa.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 12 week(s) ago

The hotel is nice, the staff is very friendly, there are many choices of activities to play with small children, so it's nice, it's just a bit far to the city center like Malioboro, you can take the Trans Jogja right in front of the hotel
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3 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear Sir/Madam, Thank you for sharing your valuable experience about The Jayakarta Yogyakarta Hotel & Spa. It is truly a pleasure for us to know that you enjoyed your stay at our hotel. We are committed to always providing the best service to all our guests. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa soon. Warm Regards, General Manager of The Jayakarta Yogyakarta Hotel & Spa.
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aditya s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 12 week(s) ago

Old hotel but clean, strategic location

3 people find it helpful

Rahmat T.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

I stayed 3 nights with my family and happy kids. Although the hotel is old but comfortable for kids. The staff are friendly. I like the food in the restaurant. And the pizza is also liked by me and my kids. Maybe just a suggestion, the only minus is that there is no air freshener in the room. For the rest, everything is ok. Thank you. The Jayakarta hotels
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2 people find it helpful

M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 13 week(s) ago

Large swimming pool, clean and comfortable atmosphere and can swim until night. Complete sports facilities: tennis court, jogging track, chess. It's just that the Fitness center is poorly maintained, so it's not attractive.
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4 people find it helpful

B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 13 week(s) ago

The play area for children is very good and there are many choices, the drawback is that the toilets have stagnant water, I'm afraid there is dirt.
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1 people find it helpful

Ajeng P. S.
icon-origin-TRAVELOKA

7.6

/10

Reviewed 13 week(s) ago

Very old hotel, got it yesterday right in front of the main road... asked to change rooms, paid 200 thousand/room/night
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4 people find it helpful

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Ayu T. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Child-friendly hotel, easy access, comfortable and quiet. Although the building is old but it is still clean. Friendly and very helpful staff. Large swimming pool, varied breakfast menu.
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.1

/10

Reviewed 13 week(s) ago

The most uncomfortable thing is when you enter the room, it smells musty and stuffy, plus the sheets and pillows are worn out. Actually, if this hotel is maintained and upgraded, it will be more attractive. Breakfast is delicious, no problem. The swimming pool is clean, nice for taking the kids swimming. Apart from that, hopefully the hotel can fix it and always be successful.
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3 people find it helpful

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YOHANES A. K.
icon-origin-TRAVELOKA

6.8

/10

Reviewed 13 week(s) ago

friendly hotel staff. although the hotel is old but clean. what needs to be fixed is the bathroom floor. when exposed to water, the floor does not dry quickly. blankets and towels are worn out. should have been renewed. Breakfast is not recommended and not varied for a hotel with a star rating 🌟🌟🌟🌟. 6 year old child is charged for breakfast 🤦😓 There are no cable TV channels, only digital TV broadcasts. even that is not complete 😓 For management, you need to upgrade the TV channels with cable TV and breakfast variations to add value to the Jayakarta hotel.
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2 people find it helpful

Nyoman N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 14 week(s) ago

Old hotel with good maintenance
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1 people find it helpful

Nyoman N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 14 week(s) ago

Old hotel with good cleanliness and maintenance, bathroom needs to be renovated (broken)
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2 people find it helpful

D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.6

/10

Reviewed 14 week(s) ago

Try ordering avocado juice at night but it doesn't taste like juice, it tastes like blended baby porridge, the orange juice is like syrup, for breakfast it's still ok, for the bathroom there is stagnant water at the bathroom entrance, for the twin bed mattresses, one of the mattresses is already concave, maybe it's been eaten away by age, for the price during the holidays it might not be worth it in my opinion
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1 people find it helpful

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