8.6
Very Good

From 500 reviews

Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.8

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Traveler Reviews Springhill Suites by Marriott Hartford Cromwell

Number of reviews per page
20
40

Top reviews

Jose
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Love it
cathy

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Always well done
JOHN
icon-Business and Leisure with Children
Business and Leisure with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

We really liked the room—they were big & spacious, with lots of storage, well laid out, comfortable, clean & sophisticated looking. The breakfast staff was amazing—so friendly, helpful & cooked the food well. We really enjoyed our stay.
Linda
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Room needs more outlets, two by each bed, not just by one bed.
Michelle
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I have stayed at this property many times and have always had a good stay, until this last time. I spoke to the manager about my concerns and would prefer not to post them here.
Stephanie
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

It was in a very convenient area, local stores and restaurants. Very quiet and clean. Staff was friendly and room was decently size:
Jasmin
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Spacious and clean rooms and property. Free breakfast was a plus.
Brenda S.
icon-Business and Leisure
Business and Leisure

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The property/grounds are immaculate…the front desk staff was superb and the lobby was spacious, clean. The continental breakfast could be better…coffee service only offers flavored coffee mate. You should always provide regular creamer (not just hazelnut or vanilla) as people have allergies.
Wendy
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

This was our first time staying at SpringHill Suites, and we were pleasantly surprised by how modern and clean it was. The separate area with a well-lit desk and spacious sofa made it comfortable and roomy for my husband, me, and our two teenage daughters. We also appreciated the convenient space for a coffee maker, microwave, and mini-fridge. The breakfast was enjoyable, especially with the hot oatmeal, though generally comparable to other similar suite hotels. One small disappointment was a malfunctioning waffle maker that the staff didn't take notice of and allowed to be used repeatedly, resulting in many broken-up waffles. We didn’t have a chance to use the fitness center or pool, so we can’t comment on those amenities. Overall, it was a fantastic stay, and we’ll definitely book here again!
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Angela
icon-Business
Business

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

It was a good stay. Everyone very cooperative
Joan
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Only issue was being able to watch the TV it dropped your show constantly and was difficult to operate the menu options it kept you on advertising or hotel menu..It was bad and annoying
James
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Recommended place to stay.
Meghan
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

They charge a $20 incidental fee, without guests permission when you check in. They also charge $3 a day for parking whether you have a car or not!!! Stayed in room 230, wallpaper pealing off walls and holes in wall. The pull out sofa is a joke. It’s a twin mattress on the floor and they don’t provide sheets. Not impressed!! Not much to like here.
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Timothy
icon-Business and Leisure
Business and Leisure

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Hotel was decent, other than surprise daily parking fee which wasn't disclosed up front, and isn't typical of hotels away from main city areas. No parking pass, just a mandatory parking fee that doesn't even show up as a parking fee on the receipt, just a miscellaneous charge. Struck me as suspicious.
Craig
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Room was nice, couple of small things like a stained nightstand with some pink stuff, the desk area was marked up from previous guests, the shower had good pressure but only one direct stream couldn’t adjust, and the toilet paper holder was loose on the wall. but overall we enjoyed the stay, just small bit picking stuff that would make it perfect for an overnight
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Carlos
icon-Business
Business

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

it is a new hotel in the area and was perfect for my short business trip
Robert

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Friendly staff. Very attentive to our requests. Neat and clean facilities.
Raphael

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Great service
mayra
icon-Business and Leisure Family
Business and Leisure Family

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The cleaning was excellent but the stressful part was arriving at 2:00 a.m. The guy at the front desk told me that they had changed my reservation and that it was not explained what was happening. I reserved a room with 2 queen beds and a sofa bed since I would stay with my three children and they gave me a room with a single bed and a sofa bed. I asked for solutions and the boy does not cooperate at all
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Jermaine

2.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Took my money from my account after i didnt check and then tried to tell me that i did wen i was in florida and missed my flight to Connecticut gave me a runaround and until this day i haven’t received my money back that they illegally took ,these people at this hotel are unfair
Number of reviews per page
20
40

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