8.6
Very Good

From 75 reviews

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Cleanliness

8.7

Room Comfort

8.9

Meal

8.7

Location

8.7

Service and Facilites

8.7

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Traveler Reviews Ocean Bay Phu Quoc Resort and Spa

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40

Customer reviews

Thu H. N.
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10.0

/10

Reviewed 91 week(s) ago

resort sạch đẹp, nhân viên vui vẻ nhiệt tình, hỗ trợ rất chu đáp

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Nguyen T. M. H.
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8.5

/10

Reviewed 100 week(s) ago

Hy vọng thời gian sắp tới resort sẽ có thêm không gian vui chơi cho các bé

3 people find it helpful

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Nguyen T. V.
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9.7

/10

Reviewed 105 week(s) ago

The first time I came to Phu Quoc and had a vacation at Oceanbay Resort ^^ Personally, my family had a very happy and comfortable experience, the staff was attentive and enthusiastic. The space at the resort is very open and there are many fresh green trees, I like it very much, the receptionist shared with me that the resort owner plays wooden furniture. About the room is cleaned and changed every day, the food at the buffet is okay because here I see that foreign guests stay a lot, so there are more western dishes. Restaurants on the beach need to improve more on the processing to make the food more customer-friendly. I feel quite satisfied that when paying, the staff actively asked how the food was that day to try to improve, very satisfied with that. Please experience and rate more!
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2 people find it helpful

Vo Thi T. D.
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10.0

/10

Reviewed 113 week(s) ago

Great stay, staff from Reception, Bellmen, to Service extremely friendly, delicious food.
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1 people find it helpful

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Ami
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9.1

/10

Reviewed 117 week(s) ago

biển êm cảnh đẹp nhận viên lễ tân phục vụ nhiệt tình , bữa sáng ngon , yên bình , khách tây ở chiếm 80% 90% nên không gian hoàn toàn yên ắng , không có tiếng con nít đùa giỡn chạy phá . chỉ có tiệc buffe tối ngày 31.12 là không tốt , vé buffe hơn 2tr một người nhưng không bao gồm nước. nước uống phải mua riêng và mình hoàn toàn không vui với chính sách này , có cảm giác như mình bị bắt buộc . tiệc count down từ 7h tối tới 12h đêm nhưng quầy buffe nước 10.30 đã đóng cửa ??? ve nước là hơn 500k cho một người bao gồm thuế . Chương trình nên được đầu tư kĩ hơn. ban nhạc đến hát , hát không hay + không sôi động + không có sự chuẩn bị , tập dợt cho tiếc mục nên suốt cả chương trình mình thấy khá chán khách tây nhiều mà hát nhạc việt nhiều . 11h DJ tới trễ, DJ chơi nhạc cũng chán , bằng chứng là mọi người bỏ về gần hết , chỉ còn đâu đó trên dưới 10 khách . resort nên xem lại cách tổ chức chương trình . cũng như là chính sách chuong trình cũng như là giá, vì buffe không có được con tôm hùm hay ghe cua, điểm nhấn chắc là gà tây, thịt bò và thịt cừu .
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2 people find it helpful

Anna J.
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9.7

/10

Reviewed 119 week(s) ago

We enjoyed our stay — the resort is well-maintained and the staff is attentive to the guests’ requests.

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Le Ngoc M. C.
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10.0

/10

Reviewed 121 week(s) ago

I think this is a great resort for everyone to relax with their lover or family. About the room: The view I choose is Jungle, Immerse yourself in the real nature, the room is large, there is a mosquito net to avoid insects. Fully equipped, clean. There is a balcony for you to drink chill chill coffee. About the beach, swimming pool: The beach here is really not crowded, you can take pictures freely without being afraid of people, you can go from the room directly to the beach a few steps away, a few steps away. perfect beach for virtual living. About food: I book a room with free buffet breakfast, extremely diverse food, with Asian and European dishes. Juice, milk, coffee, and desserts too. Breakfast view upstairs with a panoramic view of the resort's swimming pool and beach, eating while enjoying the view is nothing better. About the restaurant: There is a restaurant located on the beach, you can book a table here, eat while watching the sunset, the view is indisputable. The food at the restaurant, for me, is okay, not too excellent. But because the view of the restaurant is so great, I accept to ignore it. About service: I highly appreciate the service here, from the reception, manager and staff, everyone is very friendly and cute. The receptionist supports my service very well, the managers always ask and ask about the service. If I could rate 10 stars, I would rate 10/10. Small note: Because the resort is located quite far from the center about 8-9km, you can rent a motorbike or a service car to move. But here you can relax comfortably with all services: beach, spa, restaurant, bar. In short, this is an ideal place for you and your family.
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2 people find it helpful

Ngo T. U.
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8.5

/10

Reviewed 132 week(s) ago

Resort ở đây đẹp, giá cả ok. Phục vụ tốt

1 people find it helpful

Dinh T. T. L.
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9.4

/10

Reviewed 137 week(s) ago

Resort rất đẹp, nhiều tiện ích, đồ ăn sáng ok, nhân viên rất nhiệt tình. Tuy nhiên khâu dọn phòng còn chưa sạch lắm. Lần sau mình sẽ tiếp tục ở đây nữa.

1 people find it helpful

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NGUYEN D. D.
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9.7

/10

Reviewed 139 week(s) ago

Khách sạn đẹp, tiện nghi, rộng rãi Ăn sáng ngon Nhân viên thân thiện

5 people find it helpful

Tỉ Tỷ S. S.
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9.7

/10

Reviewed 142 week(s) ago

Khá là đáng tiền à , mình ở 5 đêm đó mng :))) nhân viên phục vụ tốt , cảnh đẹp lắm à

4 people find it helpful

Lam H. N.
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8.5

/10

Reviewed 142 week(s) ago

Phòng đẹp cảnh đẹp. Đi ngay thời tiết mưa bão nên chưa được trãi nghiệm hết dịch vụ của resort nhưng bù lại bạn Thắng (hình như bạn ấy đa năng) đã rất kiên nhẫn và lăn xả chụp ảnh quay clip giúp mình (5 ⭐️ vì Thắng, Thắng mãi đỉnh) và anh Phú lái xe cũng nhiệt tình giúp đỡ khi mình cần ❤️

4 people find it helpful

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Pham P. D. H.
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8.5

/10

Reviewed 144 week(s) ago

- Room design close to nature. But the layout of the bathroom is not reasonable when you shower or go to the toilet, you can hear the noise and see the head of the guest in the next room with the distance between the two rooms only about 4m, and the wall covering only about 1m7 high. - The breakfast buffet is very good, the food is rich and quality, the restaurant has a beautiful and airy view. - The local road is quite far, and must depend on trams. However, because the decorative stone road is quite rough, in case you do not want to use the tram, traveling and transporting your own luggage will also be difficult. - Additional facilities: The hotel has motorbike rental with packages of 4h 100k; 4h - 8h: 150k; 200k all day. The funny problem is that the car rental time is from 8 am to 12 pm during the day. However, when I rented a room at 14:00 and booked a car rental for the whole day, the receptionists did not advise clearly and collected my 200k. After the collection is complete, I will advise and say I have to return the car before 12pm. Of course, that day I only used it for half a day, but I had to pay for the whole day. And the next morning, you have to pay rent for the new day. Actually, the difference in fee is not high, but I am sorry that the hotel is very ok from the quality of the rooms to the attitude of the staff. But just because the car rental affiliate wants to increase profits, using this trick will bring uncomfortable feelings to customers. While you just need to step out of the hotel a few dozen meters, you can rent a motorbike for 120k for 24h (24h rather than pay in the morning) or you can also ask for motorbike rental services in Phu Quoc. Nation to get the car delivered to the place with a more reasonable price and way to save time.
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5 people find it helpful

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THI M. V.
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9.7

/10

Reviewed 147 week(s) ago

Curious with the view of the infinity pool, when I arrived it was extremely wonderful, so perfect, the staff was very enthusiastic and cute
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+5

3 people find it helpful

Cam C.
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9.7

/10

Reviewed 153 week(s) ago

Phòng mới, sạch sẽ, nhân viên ngoan ngoãn siêu nhiệt tình. Cảnh đẹp biển đẹp, mê mẩn không muốn về.

1 people find it helpful

Pham T. T. L.
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9.7

/10

Reviewed 153 week(s) ago

The hotel was great. There are many beautiful places to take pictures. Dedicated staff. I arrived early, but it was not time to check in but was supported by the hotel for early check-in. Next time I have the opportunity to come to Phu Quoc, I will definitely book a room here
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4 people find it helpful

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Trinh T. K. T.
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10.0

/10

Reviewed 153 week(s) ago

I had a great stay
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+4

1 people find it helpful

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Thuong N. T. Q.
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8.5

/10

Reviewed 156 week(s) ago

Resort landscape đẹp. Tuy nhiên mới hoặt động nên một số dịch vụ chưa thật sự chuyên nghiệp. Resort cần cải thiện service. Phòng không quá rộng như quảng cáo trên thông tin 53m2.

1 people find it helpful

Bảo L.
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8.5

/10

Reviewed 157 week(s) ago

View đẹp. Nhiều chỗ sống ảo lắm. Phòng xinh nhưng do vị trí nội thất nên cgiac cũng không rộng lắm. Có xe đưa đón sân bay nhưng chỉ có vài giờ cố định nên hơi bất tiện. Nchung cũng okela nhma không phải ở trung tâm thành phố nên buổi tối ai thích thư giãn yên ắng thì toẹt vời còn ai thích náo nhiệt sẽ hơi buồn nha. Có cho thuê xe máy ngay trong resort
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+3

2 people find it helpful

Nguyen T. H.
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8.5

/10

Reviewed 158 week(s) ago

Enthusiastic, cute staff, beautiful room
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2 people find it helpful

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