We expected this to be a 5-star hotel as shown on the website. But when we were there, there was no in-room phone, no slippers provided, no disposable toothbrush etc. Provided. The bottle of water also wasn't clean, so we didn't dare to drink it. Nothing was provided. The towels looked very old. We still had to pay a RM400 deposit. With the facilities provided, it's just like a budget hotel. Terrible.