Staff very polite and kind. The hotel is very beautiful

A bit far from shin osaka station which is major station if you are travelling from outside Osaka. And the hotel does not provide any drinking water other than the first day check in, does not provide even a tap water in the room nor in the restaurant for free.

Very very clean hotel ✅️. Luggage delivery service in hotel ✅️. Near to the subway station and family mart ✅️. This is the photo after we moved the bed because we stayed with the kids

Strategic location, the rooms are quite spacious for Japanese standards, the service is good and friendly. Recommend staying here.

Lokasi strategis, kamar bersih, nyaman.

Not far from the station, the staffs are very good, the accommodation is good, clean, can sleep 2 people, not cramped, not expensive, worth it, highly recommended.

The hotel is walkable distance with station, it 's not hard to find the place. The place is near couple of convinience store, and some of chain restaurant. The space is not quite big, but it 's enough if you don't bring a big and many luggage. The check in and check out process is fast. There a couple of washing machine in the hotel with the dryer.

Very spacious, and clean hotel.

ดีเยี่ยม มีโอกาสจะกลับมาอีกแน่ๆ บริการดีมาก

Hotelnya luas dan harga terjangkau. Staff ramah. Gak terlalu jauh juga dari stasiun shin osaka. Di sekitar hotel banyak tempat makan … kalian cukup book hotel di shin osaka kl mau explore kyoto- osaka Jadi gak perlu ribet tarik-tarik koper.

Clean and strategic location.

Hotel dekat dengan stasiun Shin-Osaka, masih termasuk walking distance sekitar 10-15 menit dengan akses jalan kaki yang baik. Lebih dekat ke metro station Nishinakajima-Minamigata, sekitar 3 menit jalan kaki. Aksesibilitas sangat baik, karena dekat dengan metro ke pusat keramaian seperti Namba dan Umeda. Kamar bersih dan rapi, compact size tapi masih terasa lumayan lega untuk space koper.

Receptionistnya ramah. Sayang sekali bahasanya terbatas. Kekurangannya kamar dibersihkan klu diminta saja tapi ga boleh tiap hari. Sekitar hotel sepi jauh dari keramaian.

The hotel is located 25 minutes walking from Shin Osaka Station, it is a bit difficult to find a way out from Shin Osaka Station because it is big, from the nearest subway it is only 10 minutes away. The hotel is in a quite quiet area, close to the konbini, on the 5th floor there is a microwave, vending machine and on the 10th floor there is a coin laundry. The room size is small like most hotels in Japan, very clean, the bathroom has a bathtub. Most hotels in Japan always provide nightgowns, so there's no need to bother bringing them from Indonesia. If using the Shinkansen, this hotel is recommended to stay at Shin Osaka Station. But because yesterday we were more in the Namba area and its surroundings, it was a bit inappropriate to stay at this hotel because it was quite far, it took 30 minutes. When going back to Kansai Airport, we used the local Nankai train which took approximately 2 hours from this hotel, because we needed to transit at Namba Station and carry several suitcases, which was quite time consuming. Overall the hotel itself is recommended to stay at.

The room is clean, looks very new, the staff are all smiling. The double bed is wide enough for 2 people, not cramped at all. There is a bath robe provided. Luggage space may be a little small. But there's still a path left. The hotel has a washing machine and microwave for use, but there are no dishes. If the container cannot be microwaved, such as a cardboard box, It might be a little difficult. From the hotel walk to the station. Nishinakajima​-minamikata is not far at all. There are convenience stores around. The night is quite quiet. Because there are only office workers around here. It was a bit late and everyone went home. But it's not dangerous to walk. On the way back, it's convenient to take JR Haruka to Kansai Airport from Shin-osaka Station.

Clean hotel, close to the BTS, staff can speak English. I'm very impressed.

Best experience when staying in osaka city. The place was good, calm, clean & very comfy. Nice staff also. Near to public transportation, many restaurant & mini market near this hotel. Hopefully can comeback again very soon.

I enjoyed staying at smile hotel. Many convenience stores and cafe/restaurant nearby the hotel. It is close to the shin-osaka station which was very strategic area. The room was very clean. They provide laundry room as well. Small thing, they didn't provide mineral waters.

-Good location that they don't far from shin osaka or subway station.-service from staff was very good.-room clean.