8.3
Very Good

From 137 reviews

Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

8.6

Location

8.4

Service and Facilites

8.3

People often mention about Parkside Star Hotel Jayapura
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Bedroom (12)
Staff Friendliness (11)
Surroundings (10)
Accessibility (10)
Check-in/out Time (10)
Ambiance (10)
Bathroom (8)
Distance to City Center (7)
Wifi (7)
Activity Option (7)
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Traveler Reviews Parkside Star Hotel Jayapura

Number of reviews per page
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40

Customer reviews

D***a
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8.5

/10

Reviewed 5 hour(s) ago

Reliable place to stay 🙏
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Adha S.
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Business
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8.2

/10

Reviewed 4 week(s) ago

Friendly price. Recommended for long stay like me (20 days)
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M***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

good hotel. very satisfying service. very friendly receptionist.
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Novan D.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 7 week(s) ago

I enjoyed staying at this hotel, because the staff was very friendly and the service was good.
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C***o
icon-origin-TRAVELOKA

9.1

/10

Reviewed 9 week(s) ago

The hotel staff is very friendly in providing services to guests and very responsive.
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1 people find it helpful

R***a
icon-Leisure
Leisure
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8.7

/10

Reviewed 10 week(s) ago

when entering to close there were traces of urine that had not been flushed and the toilet bowl had dust the bathtub also had hair and dirt like soil
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1 people find it helpful

m***i
icon-origin-TRAVELOKA

8.4

/10

Reviewed 10 week(s) ago

the hotel staff is nice, the hotel atmosphere is comfortable. when entering the hotel, the toilet is full of hair, the shower water is not running smoothly. the used tea spoon has not been replaced. the room floor is dirty.
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A***i
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Leisure
icon-origin-TRAVELOKA

9.0

/10

Reviewed 12 week(s) ago

1. Access to the hotel and security are very good 👍. 2. Service at the reception, ok and there is a lift and stairs, 👍. 3. Entering the room, you get a nice and beautiful atmosphere, and it looks luxurious 👍. 4. Android TV works well, there are local-international TV broadcasts 👍, can access YouTube and others. 5. Wifi for residents cannot be accessed 😔. 6. Cleanliness of the bathroom area, looks clean but there are small animals perched on the walls of the bathroom area 😔. Maybe camphor needs to be placed so that the bathroom area can be protected from these cute animals. 7. The AC works well, but it is not so cold at 18 ° C for Hotel standards. When made POWERFULL, water drips. 8. The food in the restaurant is very delicious and the cleanliness is also very good 👍🥰.
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1 people find it helpful

A***s
icon-Transit
Transit
icon-origin-TRAVELOKA

8.4

/10

Reviewed 12 week(s) ago

Room cleanliness needs to be improved. The spoons in the room are oily, as if they haven't been washed. The towels are time to be changed. The room is not soundproof. The AC is not cold, just cool. The shower is not smooth. There are too many tables in the room, making the room cramped.
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Accommodation's Reply
04 Jan 2025
Dear Sir/Madam, Thank you for taking the time to write this review. We apologize for any shortcomings in the room and will be a lesson for us to improve and fix in the future, we will always look forward to your next visit to our place. Warm regards. Bram Abdurachman. General Manager
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S***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

the hotel staff is very friendly and the room is clean
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Accommodation's Reply
04 Jan 2025
Dear Sir/Madam, Thank you for taking the time to write this review. We apologize for any shortcomings in the room and will be a lesson for us to improve and fix in the future, we will always look forward to your next visit to our place. Warm regards. Bram Abdurachman. General Manager
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Miftah W.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 17 week(s) ago

The location is close to various places to eat, so it is suitable as a place to rest when there is work in the city of Jayapura and the surrounding areas.
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H***n
icon-Leisure
Leisure
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6.7

/10

Reviewed 17 week(s) ago

The AC is undergoing maintenance, but the AC is still not cold when changing rooms, but the room is for the GYM, that's fine
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1 people find it helpful

V***i
icon-origin-TRAVELOKA

9.3

/10

Reviewed 21 week(s) ago

The hotel staff is very friendly and it is very comfortable there.
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1 people find it helpful

V***a
icon-Staycation
Staycation
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10.0

/10

Reviewed 22 week(s) ago

The room is nice and clean, the service is friendly. Will definitely stay here again 😊.
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1 people find it helpful

Arsyla
icon-origin-TRAVELOKA

7.0

/10

Reviewed 24 week(s) ago

It was a pleasure to stay and it was very helpful.
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2 people find it helpful

S***i
icon-Transit
Transit
icon-origin-TRAVELOKA

7.4

/10

Reviewed 25 week(s) ago

There was a commotion in another room so that my family and I could not rest or were uncomfortable at night. Many young people were screaming and the security officers did not follow up even though we had reported it to the hotel lobby.
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1 people find it helpful

Accommodation's Reply
04 Oct 2024
Dear Mr./Mrs. S*i, Thank you for taking the time to write this review. We apologize for any inconvenience and shortcomings, this will be a lesson for us to improve and fix in the future, we will always look forward to your next visit to our place. Warm regards. Bram Abdurachman. Hotel Manager.
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N***a
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Staycation
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6.2

/10

Reviewed 30 week(s) ago

The room is hot because the AC seems to be broken.
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1 people find it helpful

A***i
icon-origin-TRAVELOKA

6.2

/10

Reviewed 34 week(s) ago

Aminities are lacking. There is a refrigerator but it is only a decoration and cannot be plugged in.
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2 people find it helpful

Accommodation's Reply
05 Aug 2024
Dear Mr/Mrs A*i, Thank you for taking the time to write this review. We apologize for any shortcomings in the room and this will be a lesson for us to improve and improve in the future, we will always look forward to your next visit back to our place. Warm regards. Bram Abdurachman. Hotel Manager.
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pithein m.
icon-Business
Business
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10.0

/10

Reviewed 48 week(s) ago

The surrounding facilities are close and very supportive of our activities.
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Accommodation's Reply
30 Apr 2024
Dear Mr/Mrs Pithein M, Thank you for staying with us and taking the time to write this review. We are very happy that you really enjoyed your stay with us, we will always look forward to your next visit back to us. Warm regards. Satria Lover Yudha. Hotel Manager.
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P***a
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 50 week(s) ago

Kamarnya sangat nyaman, tv nya sudah menggunakan tv android, dan jaringan internetnya sangat baik.

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Accommodation's Reply
04 Apr 2024
Dear Mr/Mrs P*a, Thank you for staying with us and taking the time to write this review. We are very happy that you really enjoyed your stay with us, we will always look forward to your next visit back to us. Warm regards. Satria Lover Yudha. Hotel Manager.
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Number of reviews per page
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