9.3
Exceptional

From 593 reviews

Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.3

Location

9.4

Service and Facilites

9.3

People often mention about FUGO Hotel Samarinda (BigMall)
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Bedroom (78)
Ambiance (77)
Room Space (74)
Hotel Area (69)
Staff Friendliness (65)
Variety (65)
Accessibility (63)
Bathroom (63)
Taste (62)
Family Friendly (58)
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Traveler Reviews FUGO Hotel Samarinda (BigMall)

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40

Customer reviews

Luluk F.
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9.7

/10

Reviewed 1 week(s) ago

The place is comfortable, the view is good, close to the shopping center
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T***i
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8.5

/10

Reviewed 2 week(s) ago

okay nice good the place is comfortable
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F***y
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Business
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8.8

/10

Reviewed 2 week(s) ago

The staff is friendly and pleasant, room service is also quite varied.
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Dana D.
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10.0

/10

Reviewed 4 week(s) ago

best view best price close to bigmall so there are many choices of entertainment and other destinations
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a***i
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Leisure
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10.0

/10

Reviewed 5 week(s) ago

comfortable room and delicious food josssssssss
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Abdul F. M.
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Leisure
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10.0

/10

Reviewed 5 week(s) ago

World class hotel! Hotel was smooth and comfy. The food for breakfast was lovely with so many asian food and western choise.

2 people find it helpful

D***y
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Staycation
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9.7

/10

Reviewed 6 week(s) ago

The price is expensive, yes, but it matches the quality offered. Please give a discount 🤭
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2 people find it helpful

l***a
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Business
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10.0

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly and helpful, the hotel is also clean, comfortable and suitable for events
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1 people find it helpful

a***a
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Staycation
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10.0

/10

Reviewed 7 week(s) ago

Friendly staff with very satisfying service. Superb!
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l***a
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Business
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10.0

/10

Reviewed 8 week(s) ago

The bedrooms and bathrooms are clean and fragrant, all the hotel staff are very friendly and helpful, suitable for events.
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A***y
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Business
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9.3

/10

Reviewed 8 week(s) ago

I arrived at the hotel at 15.00 but couldn't check in because there was a system problem at the Fugo Hotel. I was finally able to check in around 16.00.
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D***n
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Staycation
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10.0

/10

Reviewed 8 week(s) ago

Friendly, clean, comfortable, quiet and close to shopping centers
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1 people find it helpful

Marta A. P.
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10.0

/10

Reviewed 8 week(s) ago

Overall good. Enjoy end happy

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Akhmad J.
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Leisure
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10.0

/10

Reviewed 9 week(s) ago

mantulll mantap betulll at fugo hotel
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Y***i
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10.0

/10

Reviewed 9 week(s) ago

I've stayed here many times and it never disappoints
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F***l
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10.0

/10

Reviewed 9 week(s) ago

The room is very nice. I am very comfortable. It's just that maybe the glass in room 1105 has not been cleaned of the remaining duct tape. So it disturbs the view when the curtains are opened. Then the design of the TV placement in the room can be moved or made to automatically fold to the ceiling so that it doesn't disturb the view either. The rest is very good. There is even a mini kitchen set. Feel like home
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D***o
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10.0

/10

Reviewed 9 week(s) ago

the spacious and clean room makes the children feel comfortable. besides the food is also delicious and varied. basically very comfortable.
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1 people find it helpful

S***h
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10.0

/10

Reviewed 9 week(s) ago

The room is nice and quiet, it's also good, in short it's good
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Immanuel H. T.
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Staycation
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10.0

/10

Reviewed 9 week(s) ago

The car plate number was entered late by the staff, even though it had been registered at check-in, so I had to pay once when leaving the location,,, but after that it was immediately entered and given a tip.
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A***s
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9.4

/10

Reviewed 10 week(s) ago

the staff is very friendly and the service is very good
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1 people find it helpful

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