Villa in Regierungsbezirk Dusseldorf

great location, food nearby, reception awesome, accept cash when you book with pay upon check in

Good location, really near from HBF, and at the center of all the good restaurants and Asian supermarkets. By the side of the road, easy to find. Clean, helpful staffs, nice view from the pool. There are things that could be improved to make it more perfect, but I've got no complaints, although you need to be clear about your request because I'm not sure if the app do inform the request we made by the app to the hotel.

I got room no 320, and the toilet seat is cracked and the smell of urine very bad. The house keeping surely noticed but hotel didn't do anything. I stay in this hotel few times and this is the first time I got bad experience. Other than that, this hotel is perfect!

connecting rooms as request when making reservation were not provided by hotel & one room 380 the aircond was not working than hotel provide fan instead

The reception man on Sunday (19 Feb) evening was rude. I think he even don't suite to work on a hospitality industry at all. He serves me very bad and rude. Very rude. Maybe management of this Hotel can see through cctv the way he spoke with me on 19 Feb around 4pm. But the lady reception who stand by at the reception before him, was very nice and polite. She even helped me to order Taxi and she offered me some drinks while I wait the Taxi come.