Villa in Gambir

The room was big, minus for not using a smart TV. But overall is OK. Will come visit in another time soon!

Thank you. I Will come back again.

Actually, overall it 's fine. The room is okay and sufficient for sleeping, showering, and resting. However, the weaknesses are: 1. The AC in the room I stayed in wasn't cool enough; It seems like it needs servicing. The airflow felt more like a fan. 2. Why were there only one pair of room slippers provided, even though the room was for two people? Although I eventually requested another pair from room service. 3. This is important: the hotel room access card. This is the first time I've stayed in a hotel where they only provided one access card instead of two. I tried to request a spare card (I happened to be out buying food while my friend was showering, so it wasn't possible for me to take the room card), but they informed me they couldn't provide one. As a result, whenever I needed to go back and forth to the lobby or leave, I had to ask the receptionist to tap the lift access card. Why not simply provide a spare card? Most hotels give two. Having to constantly ask for a card tap in the lift inconveniences both the staff and the guests. Please pay more attention to this matter. 4. As for breakfast, it was just average, pretty much what you'd expect. However, the food refills took a long time.

I was stay in this hotel last year exactly the same type of the room and was not experienced the noise come from the Emporium hotel. I was in 1018 now! Was frustrated with the noise since 08:00PM and told the reception where is the noise coming from. I was guessing whether it is come from the room upper above my room. He said will inform the Engineering? What 's kind of responds is this. Then little bit later around 10:57pm I was calling again to report the same thing and ask some question where is the noise come from! Then a staff named ADRI told me this is coming from neighborhood"Emporium Hotel"1 minute away right next to this hotel. He said it has been going on everyday until they stop the music. Well, meaning the hotel is anticipated with this noise! Upon check in guest should be informed or asked if the noise at least will occur from neighborhood that it will affected the room. The upsetting part:"He said because I am rarely stay in this hotel so that 's why I complaining and did not know this noise coming from! Again this is not the most comforting conversation but accusing a"new"guest who experienced noise supposed to know what 's going on surrounds? If that 's the point he wanted to project. As the hotel is full booked, they are not able to accommodate me for moving room. They did give me option to have a late check out though. But do you think your resting time can be replaced by those option? Unless the main issues"noises"is resolved. For the hotel, your hotel is great by the location wise and cleanliness! The noise however, you need to anticipated more on this noise issues as maybe I am the only one who complaining so far but I think people are clever enough nowadays to decide where to stay around Jakarta.

The staff was rude and not helpful. Room smell bad, dirty, sofa is old, wall is dirty, curtain is dirty, and many small cockroaches. Water from sink, jet spray and shower was black for whole day. I had to wait for whole day to changed the towel and floor mat. Construction in the area, hotel difficult to access and found. Lobby is dark and smell like cigarettes. Sorry but not recommended, will not come again.

Great experiece. Nice room, nice services, great food.

Bathroom it was not really clean.