Basic Information About New Chitose (CTS)

New Chitose Airport (CTS), also known by its IATA code CTS, serves as the primary international airport for Sapporo, Japan. It's a crucial gateway for travellers exploring the northern island of Hokkaido. The airport's ICAO code is RJCC, which you might see on flight information displays.

Located approximately 45 kilometres (28 miles) southeast of Sapporo city centre, the journey to the city takes around 40-60 minutes by car, depending on traffic. Public transport options, such as the JR Rapid Airport train, offer a convenient and often quicker alternative, taking roughly 37 minutes to Sapporo Station. CTS is a major hub for the region, facilitating both domestic and international travel.

New Chitose Airport is a significant transportation hub, handling a substantial volume of passenger traffic annually. It plays a vital role in connecting Hokkaido with the rest of Japan and the world, serving as a crucial transit point for many travellers. Its importance is reflected in its ranking as one of Japan's busiest airports.

New Chitose Terminals & Layout

New Chitose Airport features a well-organised layout, designed to streamline the passenger experience. The airport primarily consists of two main terminals: the Domestic Terminal and the International Terminal. There's also a connecting facility that houses various amenities and services.

The Domestic Terminal handles the majority of domestic flights, offering a wide range of services and facilities. The International Terminal caters to international arrivals and departures, with dedicated areas for customs, immigration, and baggage claim. Both terminals are equipped with numerous shops, restaurants, and lounges to cater to passengers' needs.

• Inter-terminal transport is readily available. A free shuttle bus connects the Domestic and International Terminals, with frequent departures. Walking between terminals is also possible, but it might take a bit longer, so the shuttle bus is generally recommended for convenience.

Airlines & Destinations

New Chitose Airport hosts a diverse range of airlines, including major flag carriers, low-cost airlines, and international operators. Japan Airlines (JAL) and All Nippon Airways (ANA) are prominent carriers, offering extensive domestic and international routes. Low-cost carriers like Peach Aviation and AirDo also operate from CTS, providing budget-friendly options.

• Popular destinations from CTS include major Japanese cities like Tokyo (Haneda and Narita), Osaka, and Fukuoka, as well as international destinations such as Seoul, Taipei, and various cities in China and Southeast Asia. Seasonal flights to certain destinations may be available, so it's always a good idea to check the latest flight schedules.

New Chitose Facilities & Services

Lounges

New Chitose Airport offers several lounges for passengers seeking a more comfortable pre-flight experience. These lounges provide amenities such as comfortable seating, complimentary refreshments, Wi-Fi, and sometimes even showers. Access rules vary depending on the lounge, with some available to passengers with specific airline status, premium tickets, or through paid memberships.

Dining & Cafes

CTS boasts a wide array of dining options, catering to various tastes. You'll find everything from local Hokkaido specialities, such as ramen and seafood, to international fast-food chains and cafes. Many restaurants are located both before and after security, allowing you to enjoy a meal regardless of your flight status. Consider trying some of the local delicacies for an authentic taste of Hokkaido.

Shopping & Duty-Free

Shopping at New Chitose Airport is a treat, with a variety of shops offering everything from popular brands to local souvenirs. Duty-free shopping is available in the International Terminal, allowing you to purchase tax-free goods. You can find Hokkaido-specific souvenirs, electronics, fashion, and more. Don't miss the opportunity to pick up some local treats to take home.

Free Wi-Fi

Free Wi-Fi is readily available throughout New Chitose Airport. To connect, simply select the airport's Wi-Fi network and follow the on-screen instructions to log in. The login process is usually straightforward, allowing you to stay connected during your time at the airport.

Currency Exchange & ATMs

Currency exchange services and ATMs are available throughout the airport, providing convenient access to Japanese Yen. These services are located in both the Domestic and International Terminals, ensuring easy access for all passengers.

Medical Services

Medical services are available at New Chitose Airport, providing assistance in case of any health emergencies. There are medical clinics and first-aid stations located within the airport premises.

Prayer Rooms/Quiet Rooms

Dedicated prayer rooms and quiet rooms are available for passengers seeking a peaceful space for prayer or relaxation. These rooms offer a tranquil environment away from the hustle and bustle of the airport.

Kids Play Areas

For families travelling with children, New Chitose Airport offers dedicated kids' play areas. These areas provide a safe and fun environment for children to play and burn off energy before or after their flights.

Smoking Areas

Designated smoking areas are available throughout the airport for passengers who smoke. These areas are typically located outside the terminals or in specific designated zones.

Special Assistance for Disabled Passengers

New Chitose Airport is committed to providing special assistance to disabled passengers. The airport offers various services, including wheelchair assistance, accessible restrooms, and dedicated staff to assist with navigation and other needs. Passengers requiring assistance should inform their airline in advance.

Transport to and from New Chitose

Taxi & Ride-hailing

Taxis are readily available outside the arrival halls at New Chitose Airport (CTS). While convenient, fares can vary significantly depending on your destination. Expect to pay a considerable amount for trips to Sapporo city centre. Ride-hailing services, though not as prevalent as in some other major cities, are an option. Always confirm the estimated fare with the driver before commencing your journey to avoid surprises.

Public Buses

Several public bus routes connect New Chitose Airport with various destinations in Sapporo and surrounding areas. Buses are generally more affordable than taxis. The frequency of buses varies depending on the route and time of day, with more frequent services during peak hours. Check the timetable at the airport's bus terminal for routes, fares, and schedules. Traveloka can provide up-to-date information on bus routes and schedules.

Trains/Subway

The JR (Japan Railways) line offers a fast and efficient way to reach Sapporo and other locations. The airport station is located within the airport complex, making it easily accessible. Trains are frequent, and the journey to Sapporo Station takes approximately 40 minutes. This is often the preferred option for those heading into the city centre. Consider purchasing a Japan Rail Pass if you plan on extensive train travel throughout Japan.

Airport Shuttle Buses

Some hotels and resorts offer complimentary or paid shuttle bus services to and from the airport. Enquire with your accommodation in advance to see if this service is available. These shuttles can be a convenient option, especially if you have a lot of luggage or are travelling with a group.

Car Rentals

Several car rental companies have desks at New Chitose Airport. Renting a car provides flexibility, especially if you plan to explore the wider Hokkaido region. Be aware of driving regulations, parking fees, and potential traffic congestion, particularly during peak seasons. Ensure you have the necessary international driving permit.

Parking

New Chitose Airport offers both short-term and long-term parking options. Parking rates vary depending on the duration. There are designated areas for drop-offs and pick-ups. Check the airport's website for current parking rates and availability, especially during busy periods. Consider pre-booking your parking space to guarantee availability.

New Chitose Arrival & Departure Process

For International Arrivals

Upon arrival at New Chitose Airport (CTS), international passengers will first proceed through immigration. Have your passport and any necessary visa documents ready. After immigration, you'll collect your baggage from the designated carousel for your flight. Following baggage claim, you'll pass through customs. Be prepared to declare any items exceeding duty-free allowances. Familiarise yourself with prohibited items before your trip to avoid any issues.

Customs officials may inspect your luggage. Be prepared to answer questions about your trip and the items you are carrying. Currency declaration may be required for amounts exceeding a certain threshold. Ensure you have all necessary documentation readily available to expedite the process. Consider using the automated e-gates if available to speed up immigration.

Once you've cleared customs, you'll exit into the arrivals hall, where you can access transportation options, such as taxis, buses, and trains, to reach your final destination. Remember to exchange currency if needed, and consider purchasing a local SIM card or activating international roaming on your phone for easy communication.

For Domestic Arrivals

Domestic arrivals at New Chitose Airport (CTS) are generally quicker than international arrivals. After disembarking your flight, you'll proceed directly to baggage claim. Collect your luggage from the designated carousel. There is no immigration or customs process for domestic flights. From baggage claim, you can easily access transportation options to Sapporo and other destinations.

Departure Process

The departure process at New Chitose Airport (CTS) begins with check-in. Check-in counters are located on the departure level. Have your flight ticket or booking confirmation and a valid form of identification ready. After checking in, you'll proceed to security screening. Remove any metal items, such as belts and jewellery, and place them in the provided trays. Liquids must be in containers of 100ml or less and placed in a clear, resealable plastic bag.

After security screening, you'll proceed to your departure gate. Monitor the flight information displays for any gate changes or delays. Boarding usually begins approximately 30-45 minutes before the scheduled departure time. Ensure you have your boarding pass and identification ready for inspection. Be aware of the boarding announcements and follow the instructions provided by the airline staff.

Transit Process

If you have a connecting flight at New Chitose Airport (CTS), follow the signs for "Transfer" or "Connecting Flights." You may need to go through a security check again, depending on the airline and the destination of your connecting flight. Check your boarding pass for the gate number of your connecting flight. Allow ample time for your connection, especially if you are arriving on an international flight and connecting to a domestic flight, or vice versa. If your baggage is checked through to your final destination, you won't need to collect it at New Chitose.

Travel Tips

Best Time to Travel Through the Airport

To avoid crowds and potential delays at New Chitose Airport (CTS), consider travelling during off-peak hours. Early mornings and late evenings are generally less busy. Avoid travelling during major holidays, such as Golden Week and the New Year period, when the airport is exceptionally crowded. Checking flight schedules and airport traffic updates before your trip can also help you plan your journey more effectively.

Luggage Tips

Familiarise yourself with the baggage allowance for your airline before your trip. Check the size and weight restrictions for both checked and carry-on luggage. Consider using luggage storage services at the airport if you have a long layover or want to explore the area without your bags. Pack essential items, such as medications and valuables, in your carry-on luggage. Use luggage tags with your contact information.

Safety Tips

Be aware of common scams, such as unsolicited offers for assistance or overly friendly individuals. Always keep your belongings secure and be mindful of your surroundings. When booking a taxi, use reputable taxi companies or pre-book through a reliable service. Avoid accepting rides from unmarked or unlicensed vehicles. Keep your passport and other important documents in a safe place.

Local Customs

Be prepared for security checks at New Chitose Airport (CTS). Remove your shoes, belt, and any metal items before going through the security scanner. Liquids must be in containers of 100ml or less and placed in a clear, resealable plastic bag. Be respectful of local customs and traditions. Avoid loud conversations and be mindful of personal space.

Weather Considerations

Hokkaido experiences significant seasonal variations in weather. During winter, expect heavy snowfall and freezing temperatures. Pack appropriate clothing, including warm layers, waterproof outerwear, and sturdy footwear. Check the weather forecast before your trip and be prepared for potential disruptions to transportation, such as flight delays or cancellations. In summer, the weather is generally milder, but it can still be unpredictable, so pack accordingly.

Attractions & Hotels Near New Chitose

Closest Hotels to New Chitose in Sapporo, Japan

Several hotels are conveniently located near New Chitose Airport (CTS), offering easy access for travellers. Consider hotels in the nearby Chitose area for proximity to the airport. Alternatively, hotels in the Sapporo city centre are easily accessible via the JR train line. Some hotels offer complimentary airport shuttle services. Research hotels that provide convenient transportation options and amenities that suit your needs. Check reviews and compare facilities before making your booking.

For those seeking a quick overnight stay, hotels within the airport complex itself are a great option. These hotels offer direct access to the terminals, making them ideal for early morning flights or late-night arrivals. Consider hotels near the New Chitose Airport Station for easy access to both the airport and Sapporo city. Look for hotels that offer free Wi-Fi, comfortable rooms, and dining options.

When choosing a hotel, consider your budget and desired level of comfort. Some hotels offer budget-friendly options, while others provide luxurious accommodations. Check for amenities such as free breakfast, fitness centres, and on-site restaurants. Booking in advance, especially during peak season, is highly recommended to secure your preferred accommodation.

Tourist Attractions Near New Chitose in Sapporo, Japan

While New Chitose Airport (CTS) is primarily a transportation hub, several attractions are easily accessible from the airport. The Doraemon Waku Waku Sky Park is a popular attraction within the airport complex, offering entertainment for all ages. For those with a longer layover, consider a day trip to Sapporo, the capital of Hokkaido. Sapporo offers a variety of attractions, including the Sapporo Beer Garden, Odori Park, and the Sapporo Snow Festival site (during winter).

The Shiroi Koibito Park, a chocolate factory and theme park, is another popular destination, easily accessible from the airport. The Chitose area itself offers attractions such as the Lake Shikotsu, a beautiful caldera lake surrounded by mountains. Consider visiting the Hokkaido University Botanical Garden in Sapporo for a relaxing experience. Research the opening hours and transportation options for each attraction before your visit.

To make the most of your time, plan your itinerary in advance. Consider purchasing a day pass for public transportation if you plan to visit multiple attractions in Sapporo. Allow ample time for travel between the airport and your chosen destinations. Check for any special events or festivals happening during your visit. Utilise online resources and travel guides to discover hidden gems and plan your perfect itinerary.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Book with Traveloka

Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.

• Flight: Book flights to your dream destinations with competitive rates and flexible options.
• Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
• Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
• Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
• Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

• Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's Best Price Guarantee. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about Best Price Guarantee and start your affordable travel today!
• Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
• Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
• New User Coupons: First-time users can avail special coupons for additional savings.
• Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
• Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities — it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

“User-Friendly & Worth It”
The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
- Jenns G.

“Cross-Country Booking Made Easy”
A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
- Nor I.

“Most Trusted Travel App!”
A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
- Marisa K.