Fraser Suites Guangzhou

Great place to stay. Warm & helpful staff. Great location. It ' s a home I like to come back to everytime I visit Guangzhou!

This is my 3rd time staying in Fraser, it has always felt like coming home everytime staying here. My taxi stopped across the road, and the concierge hurried to help unload my luggage from the trunk. He didn't even let me spare any effort drag my luggage across the street. Then he asked if I was checking in (I could be a passerby looking for metro station). The fact that he helped me first before knowing if I were a guest or not was truly heart warming. The front desk staff (Edward, Shelton, Amelia, Archer) were all warm & efficient. Knowing the weather was so hot, Edward offered me the cool infused water, it 's so refreshing! 3x 3x stayed here, the infused water always tasted so good it had become the highlight of my check in here. My check in was fast with no fuss. The staff are on 24-hour shifts, I felt like having close family who I can always rely on for help anytime. Just like when I needed to wrap some breakables. The staff helped to repack them in extra paper & bubblewrap in no time! I was so thankful for the complimentary breakfast & love the fruit section! Unlike other fruit platters that are served on top of ice blocks, these are served in enclosed chilled glass case. Seems a small matter but it makes all the difference. The fruits are all evenly chilled & hygienic. My heartfelt thanks to Johnson whom I met the 1st time I stayed here. Johnson had since made my, my family 's, my colleague 's stay here comfortable & pleasant. Fraser is truly my home away from home. Fraser staff are my family I didn't know I have here in Guangzhou.

The staff espescially at the reception desk all are very friendly, and very helpful, staff can communicate with english very well. Hotel was very clean, hotel provide everything we need and make our stay memorable. Two thumbs up for all the fraser suites staff.

I have nothing but praises for Fraser Suites GZ. Absolutely pleased and beyond satisfied with the room condition and service provided (from the doorman to the receptionist to the housekeeping). We used the in-room washing machine/dryer, and it is just so so convenient to be able to do your laundry at your own time and comfort. The air conditioning was perfectly strong and cool as well if you are picky about hotel aircons. Shower pressure was strong too. On to the location next which is yet another fantastic point to rave about. Shipaiqiao metro is just say 50m away? I love how the hotel is connected to a mall too (one city link if I rmb correctly). There are also other must-patronise malls in walking distance say Grand View Mall, Teemall, Festival Underground Walk. This accommodation was booked for two elderly and two adults, and even my elderly parents were impressed with their stay. 10/10 would recommend Fraser Suites GZ! (It appears as 9.4 in the preview rating but that's cause no ratings were given for the meals part (cause I haven't had any) just for clarity).

Clean hotel, great location, Best service, everyone were very prompt and welcome. 👌👍, will stay there again when I go to guangzhou.

I arrived earlier than check in time, reception staff were really warm & could speak English. A staff named Johnson actually tried to let us check in early, unfortunately hotel was fully booked, for some reason room we reserved was all occupied. Johnson asked for our contact, and updated us while we were waiting & finally arranged an upgrade. Johnson had been helpful throughout our stay there.

Excellent location, surrounded by many restaurants, big supermarket. Of course centre of shopping malls. Near mrt station. Will book again for sure.

The hotel room was nice, but too bad they only serve one person breakfast per room