The Westin Zagreb

Hotels

4.4

/5

Very Good

5,800 reviews
In the Area
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Krsnjavoga 1, Grad Zagreb, Croatia, 10000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
The Westin Zagreb is located in area / city City of Zagreb. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Krsnjavoga 1, Grad Zagreb, Croatia, 10000
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Location


The Westin Zagreb is located in area / city City of Zagreb.

About The Westin Zagreb

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Westin Zagreb exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at The Westin Zagreb.

All facilities in The Westin Zagreb

Others The Westin Zagreb
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Indoor pool
  • Turkish bath
  • Spa
  • Garden
  • Sauna

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Ballroom
  • Reception hall
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Westin Zagreb

Important Note
  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.89 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Westin Zagreb
349
Another facilities in The Westin Zagreb
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Luggage storage

Frequently asked question in The Westin Zagreb

What are available facilities at The Westin Zagreb?
There are top facilites at The Westin Zagreb such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Zagreb?
The standard check-in time at The Westin Zagreb is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Westin Zagreb provide breakfast?
Yes, The Westin Zagreb provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Westin Zagreb

4.4
Very Good

From 5,800 reviews

Traveler Reviews The Westin Zagreb

Number of reviews per page
20
40

Top reviews

Bambos Demetriou
icon-origin-OTHER

2.0

/5

Reviewed 16 week(s) ago

as reviewed on Google

I recently stayed at this hotel, primarily drawn by the photos of the impressive gym facilities. While the gym met the high expectations regarding quality, my overall experience had some notable drawbacks. First, I was disappointed to learn that the gym is not open 24 hours. As someone who needed to work early, I could not train at my preferred time of 4 am. The gym only opens at 6:30 am, which was inconvenient given my schedule. While I understand the hotel does not own the gym, the fact that it's promoted as a key amenity for guests should come with greater accessibility, especially for those paying for the privilege. When I finally used the gym, I was impressed by its equipment and overall quality—it’s easily one of the best gyms I’ve seen associated with a hotel. There was a downside: the proximity to the heated pool below. The smell of chlorine and the heat rising into the gym made breathing somewhat uncomfortable and challenging during my workout. As for the hotel itself, the location is decent, though there isn’t much to do nearby. Breakfast, however, left much to be desired. Hygiene was a concern—the utensils for serving items like ham and cheese were placed directly on the food, with the handles touching the food. This undermines the purpose of having utensils and raises concerns about cross-contamination.
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Dr. Marc Gonzales
icon-origin-OTHER

1.0

/5

Reviewed 1 week(s) ago

as reviewed on Google

Maybe the worst 5 star property I have ever been as a Diamond Member and experienced luxury hotels visitor. Or by far the worst… Maybe it should be even not considered as a proper 4 start hotel. Firstly I received a “not refurbished older room” which was a complete disaster and too smelly. After complaining I was offered a newer room. It was a bit better. But still… OMG 😱 Had issues even to go to toilet with the yellowish seat cover and other disgusting scenes around the room…
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Sebi Kahuna
icon-origin-OTHER

4.0

/5

Reviewed 4 week(s) ago

as reviewed on Google

Price was really reasonable for 2 nights. Had a nice view. Sadly our shower and lavatory didn't drain properly, hence we had to get a technician to fix it. It was done only a few hours after complaining. It was done efficient, great work from the reception to get someone that fast. Sadly we also had a few corners in the room where paint has crumbled/fallen off. We also had no accesible sockets to charge our phones/laptops.
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Andrew Guy
icon-origin-OTHER

3.0

/5

Reviewed 11 week(s) ago

as reviewed on Google

We were put up here by the airline, because of delayed flight. On level 3. Rooms dated and in need of upgrade. Were here Dec '24, rooms were really hot and turning heating down did not seem to work, ended up opening windows. Images of rooms must be higher floors? Breakfast nice, plenty of options.
Niranjan Seshadri
icon-origin-OTHER

5.0

/5

Reviewed 17 week(s) ago

as reviewed on Google

An amazing property. Front desk staff are always cheerful and even when there is a crowd, they always try to keep me happy with as quick as service as possible. Breakfast has a wide variety of choices. Floors 9 and 10 have renovated rooms and suites. I’m hoping the rest of the hotel also gets renovated.
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Number of reviews per page
20
40

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