COMO Metropolitan London

Hotels

9.0

/10

Exceptional

745 reviews

What Guests Say About Their Stay

Mary
10.0
/ 10
I love the Cosmopolitan-- Shambhala products in bathroom are amazing but I miss the Met Bar!!!
Emily
10.0
/ 10
I liked that outlets are within walking distance, offer of spa, restaurant and bar. However would have preffered buffet style breakfast. I personally like the location however, being cornered by hotels is a personal preference that I am not most comfortable with - however, I was aware of this. Overall, excellent experience at the property
Mai
10.0
/ 10
Staff was very attentive, food options were healthy and filling, gym facilities were great
In the Area
See Map
19 Old Park Lane, City of Westminster, Mayfair, London, England, W1K 1LB

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
COMO Metropolitan London is a hotel in a good neighborhood, which is located at Mayfair. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around COMO Metropolitan London

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19 Old Park Lane, City of Westminster, Mayfair, London, England, W1K 1LB
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Discover More About COMO Metropolitan London

Location


COMO Metropolitan London is a hotel in a good neighborhood, which is located at Mayfair.

About COMO Metropolitan London

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from COMO Metropolitan London exclusively for you.

Get precious and unforgettable moment during your stay at COMO Metropolitan London.

All facilities in COMO Metropolitan London

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Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Smoking area
  • Parking (surcharge)

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Things to Do

  • Spa
  • Steam room

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting rooms
  • Conference rooms

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in COMO Metropolitan London

Important Note
  • Fee for English breakfast: approximately GBP 38 per person
  • Self parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Rollaway bed fee: GBP 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per day

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in. Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Spa

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at COMO Metropolitan London
144
Number of floors in COMO Metropolitan London
10
Another facilities in COMO Metropolitan London
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in COMO Metropolitan London

What are available facilities at COMO Metropolitan London?
There are top facilites at COMO Metropolitan London such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at COMO Metropolitan London?
The standard check-in time at COMO Metropolitan London is starting from From 15:00 while the latest check-out time is at Before 12:00
Does COMO Metropolitan London provide breakfast?
Yes, COMO Metropolitan London provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in COMO Metropolitan London

9.0
Exceptional

From 745 reviews

Cleanliness

9.4

Room Comfort

9.2

Location

9.8

Service and Facilites

9.2

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Traveler Reviews COMO Metropolitan London

Number of reviews per page
20
40

Top reviews

Maitha
icon-Leisure with Friends
Leisure with Friends

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Perfect location and friendly staff, but the rooms are tired and in desperate need of a renovation. Could be so much better with some updates!
Marcos
icon-Leisure
Leisure

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great Option, close to everything
Verified traveler

6.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Overall the stay was okay. We went for our anniversay and stayed one night. The hotel was great in accommodating wheelchair needs. However, we had mentioned we do not drink and for some reason they switched the complimentary wine with another wine. This was corrected after we pointed it out. The room was overall good but not amazing as we expected for the price and location, in particular the bathroom. While the general staff were fantastic we had major issues at breakfast. Service was exceptionally slow and every single guest (it was easy to hear) was complaining about the service. Again, not what you expect for the price. Spa services were fantastic and would thoroughly recommend them.
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Mary
icon-Leisure
Leisure

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

I love the Cosmopolitan-- Shambhala products in bathroom are amazing but I miss the Met Bar!!!
Mark
icon-Business
Business

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The Metropolitan is sleek, modern and clean.
Denise
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Had a fantastic stay at The Como...concierge person were excellent!!
Mark
icon-Leisure
Leisure

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Spacious room and good location
Emily
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

I liked that outlets are within walking distance, offer of spa, restaurant and bar. However would have preffered buffet style breakfast. I personally like the location however, being cornered by hotels is a personal preference that I am not most comfortable with - however, I was aware of this. Overall, excellent experience at the property
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GAVIN
icon-Business
Business

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

well appointed rooms and very attentive/ helpful staff
THAFER

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

All great location . Staff . Room
KellyAnn
icon-Leisure
Leisure

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

I will be staying here again :D
Mai
icon-Business
Business

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Staff was very attentive, food options were healthy and filling, gym facilities were great
Dan
icon-Leisure
Leisure

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Positives: - Staff were all super friendly and attentive, very easy to get help with anything (including my request for a top sheet!) - Room service was very thorough every day - Bed was comfy and the room was spacious - Really liked the cubby for luggage - Location was great (close to Hyde Park, 20m walk to Marylebone, short walk to the tube) - Laundry service was great - Didn't get a chance to work out, but the gym had adequate equipment for strength (bench/rack) and cardio Negatives: - Was woken up early the first two days due to loud banging from maintenance on the building; they easily moved me to a different room, but I wish it would have been offered proactively, especially since I had to pack and unpack all of my stuff to move rooms - Foam pillows were underwhelming - No USB-C charging, and no chargers next to the bed - Tub drained slowly and the drain would close whenever you stepped on it, and the glass "door" on the tub was challenging to open/close due to the rubber seal deteriorating - TV didn't work - Breakfast was mediocre given the price - 15gbp "service charge rooms" fee each night Overall: I enjoyed staying at the Como, and it ended up being a nice place to relax after some very long days exploring London. I just wish the facilities were a little more modern.
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Campos
icon-Business with Partner
Business with Partner

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

We were greated by Vishwa who was always helpful . Excellent host
Luis
icon-Business
Business

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Great staff, always Always willing to please and solve my requirements.
Ronald
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

modern, clean, great staff,
Verified traveler
icon-Business
Business

6.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

I used to love staying at this property. Location is great. However the service has deteriorated unfortunately. Found the room DND light not working properly. They corrected with a sign which was perfect for me. But then they never came by to replenish with fresh bottle water even when sign was off and not even during normal room cleaning. So I had no bottled water. The sink drain was not working correctly. The tub/shower drain was not working properly. They fixed both upon my request, but for this level of hotel, it should have been right without me requesting. The room is starting to show its age due to wear on the carpet and such. I am going back to London in a few days and based upon this stay I already booked to go to the Sheraton Grand rather than back to COMO Metropolitan.
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Meshal
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The price was too expensive, the elevator was broke, they have limited quantities of iron.
Mark
icon-Business and Leisure with Partner
Business and Leisure with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Everything about this hotel was great. The room; the service; the location - all are great. When I return to London, this will be my hotel.
Richard

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Great stay.
Number of reviews per page
20
40

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