Phoenix Heights By Bridgestreet

Apartments
8.4
/10

Very Good

58 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
The location worked great for the conference I was attending. It was challenging to pick up the key in a different location than the property I was actually staying at. The Uber driver dropped me off quite a distance from the front desk location and dragging my luggage around was difficult.
DenisePauls
10.0
/ 10
Staff was excellent, view from this room was very nice. Room WiFi was not very poor but we did not report it either so possibly it was something they could have had checked. In general very nice and would definitely consider on another trip.
Adam
10.0
/ 10
This location is perfect. Minutes walk from Central Canary wharf and two underground stations. Local restaurants (a great one straight downstairs in the same building), supermarkets and take ways all with in easy walking distance
In the Area
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4 Mastmaker Road, Tower Hamlets, London, England, E14 8RR

Main Facilities

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Elevator
WiFi
Phoenix Heights By Bridgestreet is located in area / city Tower Hamlets.
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What's around Phoenix Heights By Bridgestreet

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4 Mastmaker Road, Tower Hamlets, London, England, E14 8RR
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Location


Phoenix Heights By Bridgestreet is located in area / city Tower Hamlets.

About Phoenix Heights By Bridgestreet

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Phoenix Heights By Bridgestreet is a apartment with great comfort and excellent service according to most apartment's guests.

Enjoy luxurious treats and incomparable experience by staying at Phoenix Heights By Bridgestreet.

All facilities in Phoenix Heights By Bridgestreet

Others Phoenix Heights By Bridgestreet
Others

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Express check-out

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Phoenix Heights By Bridgestreet

Important Note
  • Crib (infant bed) fee: GBP 24.0 per night
  • Rollaway bed fee: GBP 24.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 150.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a security system and window guards
  • This property is professionally cleaned

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [39 Westferry Circus, London E14 8RW]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Elevator, WiFi
Check-In / Check-Out Time
From 16:00 - Before 11:00
Available rooms at Phoenix Heights By Bridgestreet
1
Number of floors in Phoenix Heights By Bridgestreet
8
Another facilities in Phoenix Heights By Bridgestreet
Smoke-free area, Laundry service, Express check-out, Free WiFi, Airport transfer (surcharge)

Frequently asked question in Phoenix Heights By Bridgestreet

What are available facilities at Phoenix Heights By Bridgestreet?
There are top facilites at Phoenix Heights By Bridgestreet such as Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Phoenix Heights By Bridgestreet?
The standard check-in time at Phoenix Heights By Bridgestreet is starting from From 16:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Phoenix Heights By Bridgestreet

8.4
Very Good

From 58 reviews

Cleanliness

8.8

Room Comfort

8.4

Location

8.0

Service and Facilites

7.8

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Traveler Reviews Phoenix Heights By Bridgestreet

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 284 week(s) ago

Expedia Group verified review

The location worked great for the conference I was attending. It was challenging to pick up the key in a different location than the property I was actually staying at. The Uber driver dropped me off quite a distance from the front desk location and dragging my luggage around was difficult.
Expedia
icon-Business
Business

6.0

/10

Reviewed 290 week(s) ago

Hotels.com verified review

Overall, an okay stay. I felt that the furniture could do with an update (the sofas were very uncomfortable, which is the main reason for my low score on comfort). The beds were comfortable which is the main thing. The apartment was also VERY hot. It was uncomfortable when sleeping on the first night. The second night I propped open all the windows with tea spoons (yes really, the windows didn't stay open by themselves) then it was slighlty more bearable. Probably wouldn't stay again, but the service was excellent from the reception team.
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Richard
icon-Business
Business

4.0

/10

Reviewed 292 week(s) ago

Hotels.com verified review

Getting into the property requires a ridiculous process, which you discover after paying. I paid a 4star price and got a 1star experience.
DenisePauls
icon-Friends and Family Family
Friends and Family Family

10.0

/10

Reviewed 293 week(s) ago

Expedia Group verified review

Staff was excellent, view from this room was very nice. Room WiFi was not very poor but we did not report it either so possibly it was something they could have had checked. In general very nice and would definitely consider on another trip.
James
icon-Business
Business

8.0

/10

Reviewed 299 week(s) ago

Hotels.com verified review

First up, check in. It was a bit inconvenient to get keys 15 mins walk away from the apartment. That said, the young man on reception was outstanding. The apartment itself had a great view, was clean and comfortable. A little basic and the kitchen did smell of takeaway food. But, it was great value & id probably use again. Just a little more attention & it’d be top marks. Top marks to reception guy though.
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Adam

10.0

/10

Reviewed 302 week(s) ago

Hotels.com verified review

This location is perfect. Minutes walk from Central Canary wharf and two underground stations. Local restaurants (a great one straight downstairs in the same building), supermarkets and take ways all with in easy walking distance
Verified traveler
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 304 week(s) ago

Expedia Group verified review

Excellent locatiom, super confy spaces for a family, and very good . Larisa from Tijuana, Mexico
Verified traveler
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 313 week(s) ago

Expedia Group verified review

Amazing location with all the amenities you could need Be prepared for it to be noisy with a lot of construction happening in the area, but great location to get anywhere very easily. The staff at check in were exceptional friendly and helpful and made us feel very welcome
Teri

8.0

/10

Reviewed 319 week(s) ago

Hotels.com verified review

Great apartment. Spacious well equipped and nicely maintained. Near the tube with good shopping. The only 2 negitives were having to pick up the key at an alternative location and the distance from central London. On the plus side the tube is easy to access.
Verified traveler

8.0

/10

Reviewed 326 week(s) ago

Expedia Group verified review

Fantastic property, tiny bit noisy but for central London this is expected. Fab stay. Thank you
Francis

8.0

/10

Reviewed 327 week(s) ago

Hotels.com verified review

Excellent space within walking distance of all businesses in Canary Wharf
Verified traveler
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 329 week(s) ago

Expedia Group verified review

Good location. Close to two train/underground stations. Close to excellent restaurants. Bed sizes in USA and England are not the same. Had one bathroom for six people which was a challenge.
Wayne

10.0

/10

Reviewed 332 week(s) ago

Hotels.com verified review

Comfortable apartment all amenities available and handy for DLR
Verified traveler

10.0

/10

Reviewed 335 week(s) ago

Hotels.com verified review

We had a very comfortable 4-night stay in the 2-bedroom apartment. It was so spacious, our 9-mth old baby got plenty of room crawling around, and we adults felt relaxed too. The underground station is nearby which is very convenient.
Mihaela

10.0

/10

Reviewed 341 week(s) ago

Hotels.com verified review

Nice, spacious apartment, nice view over the city and Canary Wharf. There was a welcome package upon arrival with drinks, coffee, milk and snacks which was very nice. Ladies at the reception location where very nice and helpful. For me, always a bit of a problem picking up the key from a different location, especially when you got luggage to carry.
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Roderick

8.0

/10

Reviewed 347 week(s) ago

Expedia Group verified review

Overall the property was good. Finding the location to pick up the key was challenging and could be better relayed online. There’s lots of exciting construction happening in the surrounding area and in the early morning it can get noisy with machinery etc
Verified traveler

8.0

/10

Reviewed 349 week(s) ago

Hotels.com verified review

Lack of Air conditioner made it unpleasant during a heat wave in the UK. Although fans were provided. it still didn't help much.
Kyle

10.0

/10

Reviewed 364 week(s) ago

Hotels.com verified review

This was a very nice apartment (Flat) very close to the tube (Canary Wharf) and the DLR (South Quey). There’s shopping, restaurants all within easy walking distance. Very modern area but walking distance to quaint Greenwich. Lots of extra room in the flat. Could fit 5 pretty easily. We had three and it was big enough we could have lived in it as our main residence.
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Saud

6.0

/10

Reviewed 367 week(s) ago

Expedia Group verified review

Stayed there for a few nights on a business visit. The apartment was lovely, spacious, clean, with nice views; however, you need to check in at a different building then walk for 12 minutes to get to it. So good luck with that if you have luggage because they do not provide shuttle service. Secondly, I had to call them twice in these 4 days because there was no hot water in the apartment. Apparently the problem happened before but no serious action was taken, and I was placed in it even though the problem had occurred before without proper checks after. Thirdly, the checkout time is way too early, at 10 am. Which a big nuisance specially that you need to relocate your luggage to the other building if you want to collect it later.
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Verified traveler

8.0

/10

Reviewed 399 week(s) ago

Hotels.com verified review

Great location and close access to underground/DLR station. Safe and clean area. Apartment was clean and had all the utensils you need in the kitchen. But be aware that there is no onsite reception/concierge. Will need to go to their office personally to get the apartment key which is located 10+ mins walk away from building apartment. Do not expect to see a big sign of the hotel / company on the building nor on the building front door, this took time for us to find the building. We didn't know and found it out on the hard way until we arrived on site.
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Number of reviews per page
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