Sapphire Hotel

Very convenient location, lots of dining choices nearby, a small Sainsburys adjacent to the hotel, and very pleasant reception staff. Room could have been cleaner and looked a bit tired, but it's nothing that would put you off staying and is reflected in the price. Will stay there again next time I'm down that way.

We did not end up staying in the Saffire hotel as when we got there as looked like there was work getting done, we were directed to a couple of doors down to a different hotel - pearl hotel. We were placed in a basement room which had a very strong smell of damp! The fire alarm outside the door was beeping none stop to which we were told someone was coming today to fix it which they didn’t. There was even anti mould paint left out that they had been using!! It was not good - damp and no fire alarm in a basement room is a health risk! Requested to move room due to the smell and noise. Moved into the pearl hotel which was better. Very basic but comfy bed and nice big windows. Was okay for what it was didn’t have much. Tea and coffee, but no milk. Cleaner had been in and left windows open so it was freezing when we got in, and it had been raining. Was an alright stay but confused why we were able to book the saffire hotel when it wasn’t there where we were put! So room was different to what we booked so not very impressed with that. Location was good, close to transport.

The proper manager was unbelievably rude. I don’t think I’ve ever been treated like that before. This is a terrible property. The bathroom had a nauseating smell. The fan didn’t work. It was hot and we had to drag her suitcases up six flights of stairs. With the windows open, sirens, blared, people yelled on the streets and big trucks rambled by all night. Never, never never.

Value for money but ten minute walk to nearest tube and very basic and small . Ok for builders working away but not family.

Basic value hotel, but in need of some updating. The carpet was in a terrible state and the chair was broken.

Everything was fine up until some random guy from the hotel came in the room stating that we had to check out when in fact we didn’t until the following day. He did apologize but should have made it more aware of coming instead of simply coming in then closing the door and knocking to then say what I stated above.

Overall good, friendly, and quiet

i liked it very much

Nice staff cream and quiet room

The property was good enough. My Friend and I were out most of the time. We booked the small room with 2 twin beds and prívate bathroom on the first floor it was comfortable . The staff were nice . The area didn’t look secure BUT tbh we never had any problem of safety. Transportation was good. I just wish they had like a long mirror in the room. Overall it was good!

Was a bit hard to get in contact with the hotel. Room was great, clo

Well located budget hotel. The rooms were cleaned every day and for the price, the amenities were excellent. Overall, great value for money.

Convenient location. Rooms small and the stairs to the top was a pull. Otherwise no issues

Property manager and his cleaning staff was very professional property manager was very kind and helpful

Clean tidy room in a great spot for tube and airport access

Good

El área super bien ubicada , solo se escuchaba demasiado ruido de las otras habitaciones ,la alfombra demasiado sucia y vieja , los baños tienen moho , pero es una opción barata y bien ubicada , tienes que cargar tus maletas por unas escaleras muy angostas y no hay personal que te ayude .

Property was good for what we needed

Hi, There was water coming from the ceiling one of the nights, the bathroom was flooded and I couldn't sleep. Requested a refund for one night but still didn't hear from hotel. Please get in touch!

Great hotel for my little business stay