The Kensington Hotel

This is my second time staying at the Kensington. The staff was wonderful and they tried really hard to meet all my needs. They surprised me with a balloon, sparkling wine and a really good Victoria sponge cake. The bed was really comfortable and I received turned down service every night. Afternoon tea was wonderful and delicious. The only problem was one of the elevators’ buttons didn’t work for my floor. But other than that it was a lovely experience.

Wonderful hotel. Will come back! Top notch!

Clean and classy hotel with great location

The Kensington is my home away from home. Love the property and the service. Outstanding.

Love everything about this hotel and the area. Walking distance to everything.

The hotel and room were nice but my view was the back of another building. That i could live with but i was so cold, because the heating would either not come on and/or stay on. I had to keep phoning reception for them to turn my heating up/on. After the third time i was just annoyed given this is a 5 star hotel and i paid the advertised rate to be there for a number of days. Apart from the heating issue things were fine. The staff were friendly and professional but i will be staying at the Hyatt Regency Churchill hotel when i return to London in 6 weeks time.

Great place to stay at

Located in a convenient location near the South Kensington tube stop. Rooms are immaculate and comfortable. Entire staff is friendly and welcoming. Have stayed many times before and plan to stay there again. Highly recommended!

Everything about this place is great. Good service, and everything from check in to check out was smooth. A 5 star hotel that lives up to its stars.

Beautiful hotel, wonderful staff, excellent bar and food, excellent location, highly recommend!

Fantastic service. Sylvio and daisy and all of the staff made this a 5 star experience. Beautiful, historic property with all of the modern amenities. Beautiful bar with great bartenders. Can’t wait to return.

SW7 (South West London) is one of the best Post Codes in the entire city and country, lovely buildings / restaurants and plenty of historic sites to see so you expect the hotel to be on a par with it’s surroundings and for some parts it was: restaurant/ bar/ lobby area - all really nice. We’d stayed in the area on many occasions before but thought this time we would try The Kensington. Booked the std room - (which to be fair hadn’t done in any of the other previous hotel stays) but never checked the room square footage (or meterage as it was). The bathroom ( no joking) was less than 4sq metres - maybe closer to 3- probably the smallest bathroom I have ever had anywhere in the world. From the centre- I could literally touch any of the 4 walls without moving from my spot. I could touch the left side/ right / front and back all from the centre. The bedroom ( having moved from the first given room) was 13-15sqm, like a box and not value for money at £450/ night (in my mind). I didn’t particularly enjoy the stay but don’t get me wrong it is still a nice hotel. Special shout out to Lucian - very helpful. Checkin person in question- a little less so! Oh yes, don’t try and ask for a drink after 10:30pm (weekdays). Bar closes at this time.

Good position in London The room has everything you need expresso machine and kettle Don’t like a shower over the bath

fantastic hotel with excellent customer service. Simply the best!

Bbb

Loved it. Great service. Would return

Very friendly and polite staff. Room was well-appointed and in excellent condition.

You have to consider this property as one of the best 5 star values. Absolutely the best

The place is not clean and not comfortable.

Wonderful small hotel in a great area but honestly the rooms are so small that there’s barely room to turn around. Not worth it.