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Altezza Arc 1800 Hotel & Spa - ex Mercure
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Altezza Arc 1800 Hotel & Spa - ex Mercure
Hotels
9.2
/10
Exceptional
73 reviews
What Guests Say About Their Stay
Thomas
10.0
/ 10
Great place and location. All staff were really friendly and very helpful. Thank you.
Alexander
10.0
/ 10
It was a very pleasant stay. I can certainly recommend this hotel. It has ski-in/ski-out, but it’s not pretty straight forward to find from the first attempt. There is a rental located right next to ski room which I found very convenient .
Breakfast offering is decent, however I would love to see more fresh vegetable and fruits offering (there was only cherry tomatoes). There is also nice “eggs station” where chef cooks fried eggs and omelet of your choice as well as freshly cooked pancakes.
However there was a “catch” maybe I didn’t see in description of the hotel, but they hold 100€ per night per person as security deposit. So in overall it cost 1000€ for 2 persons per 5 nights. Luckily I had such amount on my card, but still it could be very unpleasant surprise especially you are traveling not alone and for longer period of time. But the good thing is that it got unfrozen once you check out.
So in overall solid 4 star hotel with great location.
JORGE
10.0
/ 10
My stay, surpassed my expectations. The room was amazing, the staff super cool, I would come back anytime!!! Great property!
In the Area
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Village de Charmettoger, Arrondissement of Albertville, Savoie, Rhone-Alpes, France, 73700
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Altezza Arc 1800 Hotel & Spa - ex Mercure
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What's around Altezza Arc 1800 Hotel & Spa - ex Mercure
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Village de Charmettoger, Arrondissement of Albertville, Savoie, Rhone-Alpes, France, 73700
Discover More About Altezza Arc 1800 Hotel & Spa - ex Mercure
Location
Altezza Arc 1800 Hotel & Spa - ex Mercure is located in area / city Arrondissement d'Albertville.
About Altezza Arc 1800 Hotel & Spa - ex Mercure
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Altezza Arc 1800 Hotel & Spa - ex Mercure exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Altezza Arc 1800 Hotel & Spa - ex Mercure.
All facilities in Altezza Arc 1800 Hotel & Spa - ex Mercure
Others
Things to Do
- Hot tub
- Indoor pool
- Library
- Spa
- Sauna
- Steam room
- Pool sun loungers
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Sports and Recreations
- Golf cart
- Golf club
- Ski storage
- Fitness center
- Game room
- Billiard
Hotel Services
- Tours
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
- Concierge
Business Facilities
- Business center
- Meeting facilities
- Conference room
- Conference rooms
- Computer station
General
- Parking
- Banquet
- Terrace
- Parking (surcharge)
Food and Drinks
- Bar
- Breakfast
- Snack bar
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Altezza Arc 1800 Hotel & Spa - ex Mercure
Important Note
- Fee for buffet breakfast: approximately EUR 22 for adults and EUR 10 for children
- Covered self parking fee: EUR 30 per night
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.81 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, ANCV Chèques-vacances, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property uses eco-friendly cleaning products
- Safety features at this property include a smoke detector and a security system
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Half Board rates do not include dinner for children age 3-14. The dinner fee is EUR 15 per child, collected at the property.
The following facilities are closed seasonally each year. They will be closed from April 26 to July 2:
- Swimming pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 17:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 17:00 - Before 10:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Altezza Arc 1800 Hotel & Spa - ex Mercure | 80 |
Another facilities in Altezza Arc 1800 Hotel & Spa - ex Mercure | Hot tub, Indoor pool, Library, Spa, Sauna |
Frequently asked question in Altezza Arc 1800 Hotel & Spa - ex Mercure
What are available facilities at Altezza Arc 1800 Hotel & Spa - ex Mercure?
There are top facilites at Altezza Arc 1800 Hotel & Spa - ex Mercure such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Altezza Arc 1800 Hotel & Spa - ex Mercure?
The standard check-in time at Altezza Arc 1800 Hotel & Spa - ex Mercure is starting from From 17:00 while the latest check-out time is at Before 10:00
Does Altezza Arc 1800 Hotel & Spa - ex Mercure provide breakfast?
Yes, Altezza Arc 1800 Hotel & Spa - ex Mercure provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Altezza Arc 1800 Hotel & Spa - ex Mercure
Other sources (73)
9.2
Exceptional
From 73 reviews
Cleanliness
9.4
Room Comfort
9.6
Service and Facilites
9.0
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Traveler Reviews Altezza Arc 1800 Hotel & Spa - ex Mercure
Number of reviews per page
20
40
Top reviews
mehmet
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Terrible service at the front desk. The staff at th check-in had no clue what they were doing. Lack of English language was another problem. only the gentleman who worked in the afternoons was friendly and knowledgeable. we have been told to chose a dinner time, the silly thing is you have to register for the dinner time every day after 4pm. There was no possibility getting a cup of coffee or anything else until the bar areas was opened at 4pm. of the 3 elevators, only one was working. The buffet at dinner was horrible.You could barely chew the meat, though I have to admit the servers were very friendly. Ultimately,we were so unsatisfied that we decided to leave 2 day earlier than initially booked. Not worth the money.
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Thomas
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great place and location. All staff were really friendly and very helpful. Thank you.
Alexander
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It was a very pleasant stay. I can certainly recommend this hotel. It has ski-in/ski-out, but it’s not pretty straight forward to find from the first attempt. There is a rental located right next to ski room which I found very convenient .
Breakfast offering is decent, however I would love to see more fresh vegetable and fruits offering (there was only cherry tomatoes). There is also nice “eggs station” where chef cooks fried eggs and omelet of your choice as well as freshly cooked pancakes.
However there was a “catch” maybe I didn’t see in description of the hotel, but they hold 100€ per night per person as security deposit. So in overall it cost 1000€ for 2 persons per 5 nights. Luckily I had such amount on my card, but still it could be very unpleasant surprise especially you are traveling not alone and for longer period of time. But the good thing is that it got unfrozen once you check out.
So in overall solid 4 star hotel with great location.
Read More
JORGE
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
My stay, surpassed my expectations. The room was amazing, the staff super cool, I would come back anytime!!! Great property!
christophe
Friends and Family
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Family vacations
Mark
Leisure Family
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Great location, 2 min walk from lift as snow cover wasn’t sufficient for ski in/out.
Gemma
10.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Fantastic hotel.. went above and beyond.. faultless. Very close to ski lift and short walk to bars etc. will stay again.
Simon
Leisure Family
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Lovely stay at Altezza. Good facilities and excellent proximity to the Charmettoger lift (100m walk) and possible to ski back to the boot room door! A little bit away from other restaurants in Arc 1800 centre. All in all a fantastic 5 night stay!
Ruben
Leisure with Friends
8.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Its a good property, a bit pricey for what it is
Benjamin
10.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Very nice hotel, big room comfy bed, great breakfast. Didn’t try dinner as it is quit controversial. Wonderful spa, had great time there after ski. The jacuzzi is too small tho. On peak time, you have to wait . So pick a smart time to go if you want to enjoy the spa.
Filipe
10.0
/10
Reviewed 140 week(s) ago
Hotels.com verified review
Absolutely lovely, kind staff, beautiful views, modern and clean facilities. Food is wonderful
Mark
Friends and Family
10.0
/10
Reviewed 161 week(s) ago
Hotels.com verified review
Great hotel for our large group ski trip. Nice facilities, close to slopes & lifts, good service, comfortable rooms. Highly recommended.
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 272 week(s) ago
Expedia Group verified review
Nice modern and funky decor In a great location with very comfortable beds in large rooms. All the hotel staff were lovely and extremely helpful.
Daniela
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Incrível local e equipe de atendimento.
Recomendo o hotel e staff!
Greg
Leisure Family
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Bon séjour , piscine eau un peu froide c est un avis personnel et en arrivant on nous prévient que notre dernier jour la piscine été fermée cela aurait été bien de le savoir a l'avance pas le jour de notre arrivee
Verified traveler
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Le décor et le cadre sont superbes.
Dommage que certains clients renverse souvent leur café sur les moquettes et qu’un des jacuzzi soit en panne. Sinon le hammam, le sauna et la piscine (un peu froide) sont très agréables. La chambre est spacieuse et bien décoré, après je préfère quand il y a un sas dans la chambre pour les bruits du couloir, nous avions 5 mouches et 1 moustique car la porte-fenêtre était ouverte en arrivant pas top. Personnel aimable mais débutant pour certain ce qui nous fait attendre. Il y a des restaurants et bars a 300 mètres à pieds. Nous n’avons pas eu besoin de climatisation (il n’y en a pas) car il faisait frais.
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Mounes
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Très bon séjour dans un hôtel accueillant, agréable. On peut poser sa voiture et partir en randonnée ou dans le village et même au-delà avec les navettes et les télésièges. Chambre très bien insonorisées. Joli coin piscine et spa accessible à tous.
Obin
Friends and Family
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Hotel ubicado en estación de ski en los alpes. Desde el check-in notamos la calidad del servicio y la atención al cliente en todo momento.
Romain
6.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Les points positifs : piscine intérieure grande et spa, restaurant bon, bonne localisation et belle vue sur la montagne.
Les points à améliorer : trop d’attente au petit déjeuner pour avoir des œufs brouillés (fait à la demande), Pas de clim dans la chambre : problème été pour les chambres sur station , bruit (local générateur) et moustiques empêchent de laisser ouverte la fenêtre pour rafraîchir.
Chambre Sale : vitre non nettoyée et taches sur moquette
Connaissances de l’équipe limitées : ne connaît pas la boulangerie la plus proche, ne connaît pas mountain kart
Carte chambre pour ouvrir électricité au fonctionnement non intuitif
Machine à café cassée
La personne a l’accueil oublie notre demande quand on l’appelle, on a du rappelé. N’a pas noté quand on a dit pas de parking cette nuit et donc la note finale présentait un parking, on a du vérifier et faire modifier.
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Søren Kristen
Friends and Family
6.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Nice hotel woth excellent view.
A nice area for spa experience but quite limited with only one hour open pool for kids.
The food at the restaurant was good but our waiter got 2 dishes wrong, and the beef in the kids burgers were under cooked even though we asked for well done. ( note that er did not complain about the beefs as we had already complained twice and the mood was deteriorating fast)
There was a quite nice bar with a really good bartender - ex had 5 types of peber for drinks!
We went there a tuesday and apperently there were a party with loud music at the bar. I went to investigate and found to staff members playing pool, smoking, drinking snd listening to loud music. After a request they quickly turned it the music down.
There was another party ending around 3 but from a room and I think that was within expectations.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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