9.4

/10

Exceptional

302 reviews

What Guests Say About Their Stay

Robert
10.0
/ 10
Amazing attentive staff who anticipated and offered items without even asking which was a delight.
Muhanna
10.0
/ 10
The best thing I want to say about my stay is the front desk the girl her name (Luisa) she is so professional and very welcoming we really appreciate her hospitality and service.
Alba
10.0
/ 10
Beautiful hotel! Excellent location! The staff is the best, we loved each of them!
In the Area
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10 Avenue d'Iena, Passy, Paris, Island of France, France, 75116

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Shangri-La Paris is a good choice when you are visiting Passy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Paris

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10 Avenue d'Iena, Passy, Paris, Island of France, France, 75116
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Discover More About Shangri-La Paris

Location


Staying at Shangri-La Paris is a good choice when you are visiting Passy.

About Shangri-La Paris

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The villa’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Paris exclusively for you.

Shangri-La Paris is a villa with great comfort and excellent service according to most villa's guests.

Get precious and unforgettable moment during your stay at Shangri-La Paris.

All facilities in Shangri-La Paris

Others Shangri-La Paris
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Turkish bath
  • Spa
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Terrace

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Babysitting & childcare (surcharge)

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Shangri-La Paris

Important Note

IMPORTANT INFORMATION: During the 2024 Olympics and Paralympic Games, certain areas in Paris will have restricted access and heightened security measures. Your accommodations may be situated within the restricted areas and some preliminary measures may be required to travel around. We highly advise reaching out directly to your hotel for specific information and any required procedures to prepare for your stay.



  • Fee for buffet breakfast: approximately EUR 62 for adults and EUR 62 for children
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 55 per night
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 15.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Shangri-La Paris
100
Number of floors in Shangri-La Paris
7
Another facilities in Shangri-La Paris
Laundry service, Newspaper in lobby, Tours, Multilingual staff, Express check-in

Frequently asked question in Shangri-La Paris

What are available facilities at Shangri-La Paris?
There are top facilites at Shangri-La Paris such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Paris?
The standard check-in time at Shangri-La Paris is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Shangri-La Paris provide breakfast?
Yes, Shangri-La Paris provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Shangri-La Paris

Traveloka (4)

Other sources (302)

9.4
Exceptional

From 302 reviews

Cleanliness

9.6

Room Comfort

9.6

Location

9.2

Service and Facilites

9.4

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Traveler Reviews Shangri-La Paris

Number of reviews per page
20
40

Top reviews

Robert

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Amazing attentive staff who anticipated and offered items without even asking which was a delight.
Sundas
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Much better hotels in the same price range. Location is not so great and so are the amenities . Hotel staff is nice but overall very average experience.
Kelli

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

We have stayed at this property a few times. Always outstanding!!!
Muhanna

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

The best thing I want to say about my stay is the front desk the girl her name (Luisa) she is so professional and very welcoming we really appreciate her hospitality and service.
Alba
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Beautiful hotel! Excellent location! The staff is the best, we loved each of them!
Patrick
icon-Business
Business

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

This is by far the most pleasant stay I’ve had In a hotel. Staff was wonderful and did everything they could to make my stay amazing. I felt truly special from moment one.
Neda
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

This hotel is so beautiful inside, they have a nice garden with view of Eiffel Tower. The rooms are so clean and spacious. Staff are amazing, specially concierge. The only thing we didn’t like at this amazing hotel was the food and service at the Shange Palace restaurant, food is decent and service is not great. Everything else was amazing and we would definitely going back. If you are looking for a luxury hotel with great service and location this is the one. Also, pool is great too with the view of Eiffel Tower.
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Alexander
icon-Business and Leisure with Partner
Business and Leisure with Partner

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

A true classic 5-star experience in a historic hotel. Everything worked as it should. Loved our stay.
Daniel

10.0

/10

Reviewed 66 week(s) ago

Hotels.com verified review

Outstanding. Exceptional. Perfect.
Carole
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

This place was EPIC!! We have stayed at plenty of 5 star hotels in Paris and other cities and this really was beyond 5 star hotel experience. From the reception area, to the guest relations staff who walk you into your room, to the amazing concierge, you will feel like royalty. The rooms were impeccably decorated with no details forgotten. We also appreciate how quiet the rooms were given how well situated the hotel was. Special mention again to the Concierge staff who were so efficient and attentive with all our request and would follow up on every single reservation we had. This hotel deserves 10 stars!!
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Sydney
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

Central to the Eiffel Tower and Arc de Triomphe. The hotel was beautiful and the staff were all very friendly and accommodating. The view of the Eiffel Tower from the room was incredible.
Maria

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Hotel is well located . Rooms are clean and inviting . The staff was courteous , nice and very attentive.
Arindam
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 93 week(s) ago

Expedia Group verified review

*The Best* and 5-Star for *Duty Manager Julien* and *Front Desk Supervisor Zhiwei* In summary - we have toured 7 Big Cities, 5 Countries and stayed in many top end luxury hotels and without hesitation Julien Zhiwei and Shangri La Paris was the was *one of the amazing experiences we had* in this special trip. From Check-In to Check-Out it was dream experience come true. Julien and his team made sure each & every details is well taken care of. Room was top notch. Food was excellent. Service was above & beyond. View one of the best Above all We have stayed in other Shangri-La but Shangri-La Paris was top notch and Julien hands down *the best* duty manager and his team Zhiwei also was equally awesome. Huge strong recommendation and must stay when visiting Paris
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Naeem
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

HANDS down one of the best hotels with amazing services i stayed at. Concierge best team!! They handled all restaurant booking to car transportation! We came unprepared but they planned it for us and reserved the ticket .Always available all day! Overall each staff was friendly! The hotel was also very clean and close to eiffel tower! High recommend staying here! I will definitely be back!
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Lonny

10.0

/10

Reviewed 97 week(s) ago

Expedia Group verified review

Excellent service, Alice was attentive and gracious
Verified traveler

10.0

/10

Reviewed 118 week(s) ago

Hotels.com verified review

Excellent stay. Highly recommend the Airport/customs service they offer, saved 1hr+ at least. Highly recommend the private car service as well. Stayed in the “Eiffel Tower terrace view room”. The room + terrace were large and the view was amazing.
Jose
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 127 week(s) ago

Expedia Group verified review

Ce fantastique, une belle palace, le attendant suprême, le staff ce maravilloso
Katrina
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 129 week(s) ago

Expedia Group verified review

We were very unhappy with our stay. The hotel is not worth the price. The spa is not impressive with small steam rooms that are too cold and do not have enough steam. The concierge is out of sync with their colleagues and would double book or fail to book restaurant reservations without giving us notice. The initial man that checked me in was not very welcoming and did not give us a tour of the hotel or offered us any accommodations to make us comfortable while our room was ready. The staff was rude to us when we tried to sit in the garden restaurant patio with the view of the Eiffel Tower to watch it light up one last time before our trip ended. The room service was unacceptable and way overpriced for the quality. I simply ordered ginger tea with lemon and they could not get it right even after the second time. We did not know there was a converter hidden in a desk drawer as no one informed us. We even asked the concierge, I believe it was James for a mustache, why there are no working outlets in the room to plug in my curling iron. He said it should be the same converter we used in Italy and never mentioned the alternative one so I never got to style my hair this entire trip. Cleaning services were also not up to our standards - they would leave used coffee cups and empty pods in the room instead of cleaning it up and never replaced the coffee pods. This hotel was NOT a 5-star hotel by our standards. This does not compare to other 5-star hotels that are much cheaper.
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Yoko
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 131 week(s) ago

Expedia Group verified review

It’s terrible experience at such a 5 star hotel. We stayed for 2 nights but the 2nd nights evening totally water for the bathroom was shut down due to the property problem. We couldn’t take a shower and even flush the toilet. The hotel knew the problem earlier but they just deliver a letter to the room “no water for the maintenance from midnight to 5 am” then, they continued to shut down the water afterword since they couldn’t repair. The smell was terrible too. They didn’t offer to change the hotel under the illegal conditions before that’s happened. Can you imagine no water at the hotel? They shouldn’t operate while maintenance. I want they refund for the night.
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Kevin
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 132 week(s) ago

Expedia Group verified review

The staff was great and the view from our room was fantastic.
Number of reviews per page
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