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Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
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Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
Hotels
9.0
/10
Exceptional
213 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Fantastic place would highly recommend! Plenty of things to do, hardly any queuing in the theme park. Overall experience fantastic
Verified traveler
10.0
/ 10
perfect with kids. included early admission to the park. dinner was expensive, so we ate in town.
Phil
10.0
/ 10
The position right next to the park was great, buffet food fantastic (although price a little high). Park brilliant plenty to do for every age, although no discounts available to park admission. Would definitely recommend and hope to be back again soon. We were a party of 9 and had a great time!!
In the Area
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Europa-Park-Strasse 4/6, Rust, Freiburg Region, Baden-Württemberg, Germany, 77977
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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What's around Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
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Europa-Park-Strasse 4/6, Rust, Freiburg Region, Baden-Württemberg, Germany, 77977
Discover More About Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
Location
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar is a hotel in a good neighborhood, which is located at Rust.
About Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar exclusively for you.
Get precious and unforgettable moment during your stay at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar.
All facilities in Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
General
- Lockers
- Smoking area
- Banquet
- Parking
- Terrace
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Things to Do
- Shops
- Health club
- Spa
- Steam room
Business Facilities
- Meeting facilities
- Business center
- Conference rooms
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Food and Drinks
- Bar
- Breakfast
Sports and Recreations
- Fitness center
- Game room
Family-friendly Facilities
- Children pool
Transportation
- Access to train station (surcharge)
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
Important Note
- Airport shuttle fee: EUR 230.00 per vehicle (one-way, maximum occupancy 7)
- Pet fee: EUR 13.00 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: EUR 18.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Hotel El Andaluz, Europa-Park-Straße 4+6, 77977 Rust]. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Tickets valid for a one-day visit to Rulantica water park must be purchased in advance by calling the Europa-Park hotels directly. Tickets cannot be purchased online. Entry to Europa-Park is limited and tickets must be purchased in advance by calling the Europa-Park hotels directly. Tickets cannot be purchased online. Shuttle service to partner hotels and the Europa-Park entrance is provided.
Check-in/Check-out Time
Check-in:
From 15:30
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:30 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar | 120 |
Number of floors in Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar | 9 |
Another facilities in Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar | Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage |
Frequently asked question in Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
What are available facilities at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar?
There are top facilites at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar?
The standard check-in time at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar is starting from From 15:30 while the latest check-out time is at Before 11:00
Does Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar provide breakfast?
Yes, Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
Other sources (213)
9.0
Exceptional
From 213 reviews
Cleanliness
9.4
Room Comfort
8.6
Location
9.4
Service and Facilites
8.8
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Traveler Reviews Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
Number of reviews per page
20
40
Top reviews
Thomas
Leisure with Children
10.0
/10
Reviewed 173 week(s) ago
Expedia Group verified review
Awesome! Great for family. Felt like living in a castle!
Verified traveler
10.0
/10
Reviewed 346 week(s) ago
Expedia Group verified review
Fantastic place would highly recommend! Plenty of things to do, hardly any queuing in the theme park. Overall experience fantastic
Emily
8.0
/10
Reviewed 350 week(s) ago
Expedia Group verified review
VERY close to the park. Parking was onsite, close and FREE. Restaurant good but rpicey.
Rachael
6.0
/10
Reviewed 400 week(s) ago
Hotels.com verified review
Hotel was very theme park oriented, lots of detail. My children really enjoyed the bunk beds. Bed comfort was okay, not too comfortable but not the worst I've slept on. There are no amenities tho. Cleaning soap is at a minimum, no coffee pot. A very basic hotel. Seems like a three star or below hotel although you pay a great deal. Children enjoyed the pool area, but it is a cold pool, they still had fun though. Service at the pizzeria was fine as long as you're not in a rush.
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Verified traveler
10.0
/10
Reviewed 410 week(s) ago
Expedia Group verified review
perfect with kids. included early admission to the park. dinner was expensive, so we ate in town.
Phil
10.0
/10
Reviewed 467 week(s) ago
Expedia Group verified review
The position right next to the park was great, buffet food fantastic (although price a little high). Park brilliant plenty to do for every age, although no discounts available to park admission. Would definitely recommend and hope to be back again soon. We were a party of 9 and had a great time!!
John
10.0
/10
Reviewed 552 week(s) ago
Hotels.com verified review
One of the best hotels I've ever stayed at. When we arrived we were upgraded to a room with a view of the park which was fantastic. The room was large and nicely accommodated the four of us.
The restaurant in the evening was a little pricey but excellent quality. The same restaurant in the morning for breakfast was superb with an astounding range of items.
Having a special entrance in to the park was also great and the extra ride time on selected attractions before the park officially opens was a great way to start our day.
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nido
8.0
/10
Reviewed 555 week(s) ago
Expedia Group verified review
I stayed twice at the Europa park, the first time was at in Santa Isabel hotel and this time at the Castillo Hotel. Both hotels are ok and the rooms have four beds. The bath room has shower, toilet seat, soup and towels only. You need to request bath rope and towels if you intend to use the swimming pool from the reception. The buffet breakfast does not contain French toast, pan cake or waffle. But overall, it is ok for a park hotel.
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Alex
10.0
/10
Reviewed 559 week(s) ago
Hotels.com verified review
Fantastic for kids and adults
Verified traveler
8.0
/10
Reviewed 561 week(s) ago
Hotels.com verified review
we had 3 nights at this hotel. from check-in to check-out overall a great experience! we loved the themed room - spacious, nice bathroom, very clean. we loved the breakfast buffet and the fact that we could choose a different hotel each morning. the wellness facilities are also tops. love to come back!
greg
8.0
/10
Reviewed 565 week(s) ago
Expedia Group verified review
We had a great time at this hotel and it is next to the theme park so access was easy.
KP Pezeshkan
10.0
/10
Reviewed 610 week(s) ago
Hotels.com verified review
I've been to a lot of theme park hotels... All around the world... This hotel was tops... As far as closeness to the theme park... It couldn't be any closer to the park entrance ... Overall experience 10... They even allow pets... For an extra 13 Euros per day...
Verified traveler
10.0
/10
Reviewed 659 week(s) ago
Expedia Group verified review
Great value for money and beats the Disney hotels by a mile, in Paris or elsewhere. Great hotel for the family with a pretty cool well done castle feeling, which kids loved, combined with back door access to a great amusement park. When I was told it was better than Disney I was skeptical but no longer.
Only downside is during the few hot days per summer it was a bit warm as no AC in the rooms, but it was bearable as windows can be left open without a mosquito invasion, plus a few small fans we brought helped allot.
As a very frequent traveler I could find no notable faults with this hotel, staff were helpful, food was good and all was clean and very well maintained.
A 5 star 4 star hotel.
The Euro Park was a great surprise, a great Park for all ages. We will be back.
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Verified traveler
10.0
/10
Reviewed 702 week(s) ago
Hotels.com verified review
This is a lovely hotel and so easy for visiting Europa park. The restaurant is good quality (for a buffet), but didn't rate the A La Carte Don Quijote restaurant.
There are a few things that could be better, like tea making facilities etc, but nothing major. Try a swim in the Santa Isabel outdoor pool which is beautifully heated so can be used all year round.
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Fred
8.0
/10
Reviewed 714 week(s) ago
Expedia Group verified review
Overall great park, v. good hotels. Staff were v. friendly, Excellent buffets both breakfast and dinner with great value for money. I would strongly recommended to all families if they have a chance to go.
I would recommed hotels to get ice makers in all floors and much preferable if they get small fridges in rooms. Also the park closed early on Sunday eve @ 8 pm, then express train stopped same time, we had to walk all the way to our hotel from the end of the park after v. tiring day. They should have kept the train going at least 30-40 min after closing time to make it easier to return to hotels. All our family were v. happy with the 2 days we spent there.
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Kate
10.0
/10
Reviewed 720 week(s) ago
Expedia Group verified review
Fabulous hotel in great location. The check in was very friendly and although we couldn't get into our room until 3pm we were able to leave our luggage in a separate room. We went with friends and the check in host was able to move our rooms next to each other, no problem at all.
Our hotel room (standard family no a/c) was fantastic. A great size with bunk beds for the children, a big double bed and comfortable pillows! The ensuite had a shower, not a bath, but again was a great size.
The restaurant for dinner had a kids play area which meant they coukd play until dinner arrived. Food was ok, not superb but not bad either - the children's menu was good.
Breakfast was excellent - I've stayed in lots of hotels but this was by far the best choice of food. Really impressed.
We will definitely return.
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S
10.0
/10
Reviewed 829 week(s) ago
Hotels.com verified review
Clean, convenient and non-smoking! The kids loved the "castle experience" and were intrigued for 2 solid days. The proximity to the park is worth the money. So easy to go back if you've forgotten something or just need a break. Very clean and the breakfast was great, with enough variety to suit everyone. Would definitely go back.
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Corinne
Leisure with Children
10.0
/10
Reviewed 182 week(s) ago
Expedia Group verified review
Es war alles wunderbar und das einchecken sowie auschecken hat tiptop geklappt. Was uns etwas störte, war, dass man als Hotelgast nicht einen Tisch im Hotelrestaurant auf sicher hat. Das fanden wir sehr undankbar und umständlich mit Kindern. Jetzt wissen wir, dass man unbedingt (!) einen Tisch vorreservieren sollte! Was wir aber tatsächlich bemängeln und schade finden.
Nebst diesem Punkt, ist das Hotel sehr zu empfehlen und würde eigentlich super klappen.
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Pauline
Friends and Family
8.0
/10
Reviewed 185 week(s) ago
Hotels.com verified review
Hotel sympa à la décoration charmante. Les chambres sont grandes et bien équipées mais bémol sur l'absence de frigo et la literie d'une dureté à toute épreuve ...
Excellent petit déjeuner et bon service mais il est parfois pesant de devoir montrer à tout bout de champs que l'on est de l'hôtel (bracelet de couleur, carte magnétique, numéro de chambres, etc.) pour accéder aux services de restaurations et aux aires de piscine.
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Wolfgang
Friends and Family
10.0
/10
Reviewed 194 week(s) ago
Hotels.com verified review
Es war ein sehr schöner Aufenthalt. Das Hotel war super.
Man sollte aber vorher für den Abend einen Tisch zum Essen buchen.
Number of reviews per page
20
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