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Metropole Urban Hotel
Hotels
9.2
/10
Exceptional
211 reviews
What Guests Say About Their Stay
Yanina
10.0
/ 10
Tucked away yet easily walkable to main town center. Felt very peaceful and calm.
Cynthia
10.0
/ 10
The staff and service both in the hotel and the restaurant were attentive and friendly. Location is excellent for walking. We even walked to the palace.
Adrian
10.0
/ 10
Nice hotel – located close to many restaurants in town. Our room had a shower leak which was not fixed during our 3 night stay. The hotel did provide extra towels to keep the floor dry
There is always someone at the front desk in the hotel. Breakfast was provided in the adjacent café which was very good.
Our hotel contact Costas was exceptinal and provided us with excellent suggestions on places to visit by car while in Heraklion.
The parking garage Iraklio Center Parking is a 5 minute walk but the closest to the hotel.
In the Area
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Agia Aikaterini Square, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71201
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Metropole Urban Hotel
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What's around Metropole Urban Hotel
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Agia Aikaterini Square, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71201
Discover More About Metropole Urban Hotel
Location
Metropole Urban Hotel is located in area / city Dimos Heraklion.
About Metropole Urban Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Metropole Urban Hotel exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Metropole Urban Hotel.
All facilities in Metropole Urban Hotel
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Newspaper in lobby
- Tours
Food and Drinks
- Bar
- Snack bar
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Metropole Urban Hotel
Important Note
- Nearby parking fee: EUR 12 per day (656 ft away)
- Late check-out fee: EUR 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Metropole Urban Hotel | 24 |
Another facilities in Metropole Urban Hotel | Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby |
Frequently asked question in Metropole Urban Hotel
What are available facilities at Metropole Urban Hotel?
There are top facilites at Metropole Urban Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Metropole Urban Hotel?
The standard check-in time at Metropole Urban Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Metropole Urban Hotel
Other sources (211)
9.2
Exceptional
From 211 reviews
Cleanliness
9.4
Room Comfort
9.4
Service and Facilites
9.4
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Traveler Reviews Metropole Urban Hotel
Number of reviews per page
20
40
Top reviews
Yanina
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Tucked away yet easily walkable to main town center. Felt very peaceful and calm.
Cynthia
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The staff and service both in the hotel and the restaurant were attentive and friendly. Location is excellent for walking. We even walked to the palace.
Marie Josée
Leisure
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Booked for one night to have easy access to port next morning. All was fine. Simply note that economy room has frosted windows only so you cannot see outside. Small rooms. Perhaps upgrade if you plan on staying there for a few days
Naeem
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Room was clean and lots of food options around the square
Laurel
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Good center city location to enjoy walking and outdoors culture of cafes, restaurants, pedestrian streets.
My issue with this hotel was particular to me. I am 5ft 6 inches and weigh 128 lbs. the pillows offered at this hotel are hard and extra plump. I could not sleep until I got rid of the pillows and stuffed a pillowcase with towels creating something lower that suited my neck.
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Adrian
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Nice hotel – located close to many restaurants in town. Our room had a shower leak which was not fixed during our 3 night stay. The hotel did provide extra towels to keep the floor dry
There is always someone at the front desk in the hotel. Breakfast was provided in the adjacent café which was very good.
Our hotel contact Costas was exceptinal and provided us with excellent suggestions on places to visit by car while in Heraklion.
The parking garage Iraklio Center Parking is a 5 minute walk but the closest to the hotel.
Read More
James
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Maria at the front desk was SPECTACULAR!!
We enjoyed our stay and her recommendations.
Highly recommended
lina
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great stay in a great hotel. Excellent location
Ulises
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Staff very nice
Alan
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Excellent
GEORGE
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Nice hotel in a great location
Ghazaleh
Business
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The area was great. The only strange thing was that the sink was outside the bathroom.
Juan Carlos
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Centrally located on the most beautiful square in Heraklion, all rooms have nice view of the cathedral and square. The room was spacious with a private balcony. Very well appointed and in mint condition. The staff were very accommodating and gave me great places to eat and sites to see as well as how to get to them efficiently and cheaply. Highly recommend this gem. Will definitely stay here again.
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Peter
Leisure
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Perfect location
Amazing view
Very good breakfast
Friendly staff
Sylvain
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Our room was great with a large terrace with a view of the plaza and nearby church! Would definitely recommend!
Elefteria
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Staff were an absolute pleasure! Service above & beyond. Close to all shops, cafes, tavernas. An absolute delight. Would definitely recommend to all.
Service was amazing.
Aristotle
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Great locale, clean efficient rooms
Joseph
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
We stayed in the rooftop suite with hot tub for our honeymoon. The room and hotel was beautiful, provided breakfast was delicious, and the staff were very helpful. The location award also excellent and close to many shops and restaurants.
The only issues we had were related specifically to the suite; we almost had to go to the hospital as the balcony seemed as though it had not been cleaned, was extremely muddy and got very slippery after using the hottub just once, resulting in my partner falling and hitting her head quite severely. The hottub also did not get cleaned once and was unusable by the third day as it smelled terrible.
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James
8.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
We enjoyed the area and nice restaurant downstairs. There’s a charming church close by.
ANNA
Leisure Family
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Fantástica ubicación. Habitaciones limpias, nuevas y amplias. Cuarto de baño muy grande y una ducha excepcional.
Cómodas las camas y las almohadas una delicia.
Se agradece un lugar así para poder descansar en los viajes 🙏
Number of reviews per page
20
40
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