8.1

/10

Very Good

658 reviews

What Guests Say About Their Stay

Distance To City Center (5)
Accessibility (4)
Rizki A.
9.7
/ 10
Perfect location, helpful staffs, good price and the room is surprisingly very spacious for Hong Kong Hotel! The amenities are great. Definitely a go to hotel in Hong Kong.
Muthia
8.7
/ 10
The location is very great. Near MTR and many halal restaurants nearby.
Maria I.
9.7
/ 10
The best place to stay in HK esp when you are a first timer. The Imperial hotel is in the middle of everything, the room is okay, very clean, they have a very kind and friendly staff. It is beside Chungking Mansions, MTR station, money changers and Best360 shop where you can buy cheapest chocolates for pasalubong! Imperial Hotel has the cheapest rates when you book early. Very very good choice of hotel! Trust me! It was our first time and we had the best stay ever!
Piyanan P.
8.8
/ 10
Location is near MTR , i-square shopping center and walking to see Symphony of lights.
tan k. h.
9.7
/ 10
Very professional staff, happy stay
In the Area
See Map
32-34 Nathan Road, Yau Tsim Mong District, Hong Kong, Kowloon, (2 mins walk to MTR Tsim Sha Tsui Station)

Main Facilities

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AC
24-Hour Front Desk
WiFi
note: hotel was previously named The Imperial Hotel Staying at The Imperial Hotel is a good choice when you are visiting Tsim Sha Tsui. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Imperial Hotel

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32-34 Nathan Road, Yau Tsim Mong District, Hong Kong, Kowloon, (2 mins walk to MTR Tsim Sha Tsui Station)
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Discover More About The Imperial Hotel

note: hotel was previously named The Imperial Hotel

Location


Staying at The Imperial Hotel is a good choice when you are visiting Tsim Sha Tsui.

About The Imperial Hotel

Are you a shopaholic? Staying at The Imperial Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, The Imperial Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Imperial Hotel , a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Imperial Hotel .

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Imperial Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Imperial Hotel is the right place to stay.

All facilities in The Imperial Hotel

Others The Imperial Hotel
Others

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room

In-room Facilities

  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Public Facilities

  • WiFi in public area

Business Facilities

  • Photocopier

Accommodation Policy & General Information in The Imperial Hotel

Important Note

Hotel Accommodation Tax (HAT) regulation in Hong Kong

Starting from January 1st 2025, guests who are staying in hotels in Hong Kong are required to pay the HAT at the rate of 3% of the booked room’s price.You will be asked to pay HAT upon check-in. Please note that accepted payment methods may vary in each hotel. You can contact your hotel for more details.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

Pets are not allowed to enter the hotel starting from 1 Sep 2022.
Maid Service will be suspended
Guest are required to tight it up your garbage bag and put it to the garbage point
Maintain 24 hours our Front Deck and Security services

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at The Imperial Hotel
225
Number of floors in The Imperial Hotel
18
Another facilities in The Imperial Hotel
Bellhop, Concierge, Early Check-in, 24-hour Receptionist, 24-hour security

Frequently asked question in The Imperial Hotel

What are available facilities at The Imperial Hotel ?
There are top facilites at The Imperial Hotel such as AC, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Imperial Hotel ?
The standard check-in time at The Imperial Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in The Imperial Hotel

Traveloka (658)

Other sources (982)

8.1
Very Good

From 658 reviews

Provided by travelers on
Cleanliness

7.8

Room Comfort

7.7

Meal

7.4

Location

9.0

Service and Facilites

7.9

People often mention about The Imperial Hotel
All
Distance to City Center (5)
Bedroom (5)
Bathroom (5)
Ambiance (4)
Accessibility (3)
Staff Friendliness (3)
Soundproof (3)
Wifi (2)
Check-in/out Time (2)
Surroundings (1)
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Traveler Reviews The Imperial Hotel

Number of reviews per page
20
40

Customer reviews

L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.6

/10

Reviewed 3 week(s) ago

Booked this place due to our last minute travel decision. The hotel looks and smells very run down. Room floor is dusty and moldy with small roaches roaming around. The furniture looks really old and not maintained. No water bottle, no basic toiletries. The only saving grace is their location. With the hefty price I paid (sgd 555 for 3 nights), I would rather just pay a bit more for other hotels in TST. Trust me, anywhere but this hotel.
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Yuli S. D.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Comfortable, strategic, spacious, nice room, close to everywhere
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1 people find it helpful

I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.9

/10

Reviewed 8 week(s) ago

We stayed for 7 nights, the room was only cleaned and the sheets were changed twice, even though we reported to the receptionist every day to have it cleaned, as per the information we received, but we were only given replacement towels, mats and tissues, and the trash was taken away.
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1 people find it helpful

N***s
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

Good room & hotel, strategic location! Don't know why people said it was bad hotel. We stayed for 4 nights and all good! Clean room and no problems at all.

1 people find it helpful

L***t
icon-origin-TRAVELOKA

6.4

/10

Reviewed 11 week(s) ago

The noise enters the market room when I can't sleep. The TV can't be turned on. The room is old and smells musty.
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.3

/10

Reviewed 17 week(s) ago

A very basic hotel stay. We stayed in rooms that felt like makeshift with thin walls and little to basic amenities. While the location of the hotel is ideal, the ambiance of the space made it uncomfortable to stay in especially if you are solo travelling. The walls and ventilation looked old and dusty and I was worried of the condition of the aircon - that there might be mold from lack of cleaning. Just be aware.
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2 people find it helpful

p***i
icon-Business
Business
icon-origin-TRAVELOKA

5.6

/10

Reviewed 22 week(s) ago

The room was very dirty, damp, and had no amenities. There was hardly any light in the bathroom. Apart from the location, there was nothing good.
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1 people find it helpful

Yulin M. M.
icon-origin-TRAVELOKA

8.1

/10

Reviewed 35 week(s) ago

For us this good hotel, but only cleaning room must be better again 👌.

1 people find it helpful

N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.0

/10

Reviewed 41 week(s) ago

Good ✅ Location, walk near exit N5, shops nearby, 7/11, return to the room late at 10:30 p.m., not scary, lively, very good staff. That should be improved ❌ Not worth the price, it's worse than this. But forgot to take a picture - the air conditioner is not cool, there is only a strong wind, already 10 degrees - the dusty room is very old - there is no hair dryer, slipper, refrigerator - there is only liquid soap. -Hong Kong has stopped giving away brushes, toothpaste, combs, and shower caps.
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Nattakorn C.
icon-Medical
Medical
icon-origin-TRAVELOKA

5.0

/10

Reviewed 44 week(s) ago

It's so dirty. Very dirty. The hotel is like sleeping in a slum and the hotel is very old.
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+3

2 people find it helpful

Nattakorn C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.0

/10

Reviewed 44 week(s) ago

The room is extremely dirty, it hasn't been cleaned for years, the whole room is dusty, the bathroom is dirty, hair is all over the bathroom, it's like sleeping in a slum, the advertising picture is just a decoration, not a real picture, the real room is extremely dirty, we asked the maid to come clean but she refused, there is no vacuum cleaner, the staff speaks very badly, anyone who wants to stay here should think carefully, I don't mean to slander the hotel, look at the pictures that are posted, it's really dirty.
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+2

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PARICHAT KOWMANEE
icon-origin-TRAVELOKA

5.5

/10

Reviewed 47 week(s) ago

ห้องเหม็นอับ ไม่สะอาด อับตั้งแต่ตัวลิฟท์

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RUNGROJ PAKSUK
icon-origin-TRAVELOKA

5.4

/10

Reviewed 48 week(s) ago

ห้องเก่า มีแต่เชื้อรา ตามผนังและช่องแอร์ เหม็นอับมาก

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TANAKORN
icon-origin-TRAVELOKA

5.4

/10

Reviewed 48 week(s) ago

โรงแรมเก่า ห้องเก่า สกปรก เต็มไปด้วยเชื้อราและกลิ่นอับ ไม่ตรงกับรูปตัวอย่าง มีดีอย่างเดียวใกล้ขนส่ง ที่เหลือแย่มาก

1 people find it helpful

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Wong S. T.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 48 week(s) ago

Everything is OK by the price.

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Wawan
icon-origin-TRAVELOKA

5.7

/10

Reviewed 50 week(s) ago

Kamar lembab, bocor. Banyak binatang kecil.

2 people find it helpful

Pawarisa Korsuwana
icon-origin-TRAVELOKA

6.0

/10

Reviewed 57 week(s) ago

Hotel is located at very good location but quality and cleanliness was not acceptable.

1 people find it helpful

SIRINYA JITAREE
icon-origin-TRAVELOKA

9.1

/10

Reviewed 57 week(s) ago

พนักงานน่ารักมากค่ะ บริการดีมาก

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Hanafie l.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 63 week(s) ago

Old, smelly room, pricey, minimum facility, not worth at all.

3 people find it helpful

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Nattaya N.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 64 week(s) ago

พัก 1 คืน แค่นอนเพราะตอนเช้าไปมาเก๊า เคยพักที่นี่ 3 ครั้ง ครั้งล่าสุดนี้ รร. คือเก่ามาก ห้องเก่ามาก มีร่องรอยถลอกฝาผนัง คราบสกปรก ห้องเก่ามากกก เสียงข้างห้องดังชัดเจน แค่คุยกันได้ยินถึงห้องเรา. พนง.ต้อนรับบริการดี ฝากกระเป๋าเสียเงิน ห้องละ 10 เหรียญ แต่ รร. อยู่ในทำเลที่ดีมาก ใกล้ Holiday inn ไป กลับสนามบินก็สะดวก ช้อปปิ้ง กินอาหารก็สะดวกสุดๆ
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