Hotel Ratnawali

Decent place to staying in Jaipur. Good customer service.

It was safe and quiet. Staff was very friendly.

The hotel is decorated very well. The room and bathroom was spacious and clean. There is a terrace area on the 4th floor and the onsite restaurant is where an extensive and very tasty buffet breakfast is served. The restaurant is vegetarian and does not serve eggs but with all the other tasty options this would not be missed. The service by the staff is excellent too.

Our family of 5 stayed here for 2 nights. It is a quaint place with old time vibes. We checked in very late at night but the check in process was smooth. The staff brought out luggage to the room. The hotel is in a good location and very close to Hawa Mahal. The two gentleman at the front desk was very polite and helpful. The attached veg restaurant had very good food. The breakfast buffet had lots of options. If you want to stay in a hotel different from the usual hotels then this is the place I have deducted one star as the travel desk guy took advantage of us. We were not getting a Uber in time to go to the station. The travel guy said he can arrange a taxi but he quoted a price 4 times the cost of the Uber XL amount. Since I was in a hurry I had to go for it. With the dollar conversion it was not a big deal for me. But it’s a question of ethics. You can quote extra but not an exorbitant amount to fleece customers. That was my only bad experience in the hotel

Chose this hotel partly because it was all vegetarian. Breakfast was phenomenal. And the one night we had dinner there was great as well. Overall a nice and clean hotel with friendly staff. Two gripes: One, the shower wasn’t fully enclosed resulting in the entire bathroom floor getting wet after a shower. Two, the hot water didn’t work properly and we had to keep complaining about it.

My husband, toddler, and I stayed for 2 nights in October 2019. The hotel is nice and clean. The air conditioner worked very well as did the wifi. The food in the cafe was really good. Breakfast was nice as well but the options are limited. Shower was nice and hot. The hotel location is pretty good too. There was also free parking. No complaints...and an awesome price. I was hesitant at first but staying here worked out well. We are a Canadian family.

Cordial & Courteous reception & staff, I had a good experience. Food was scrumptious. I recommend to stay at this hotel because of its prime location & sight-seeing tourist destination not far away... 👍

We enjoyed staying in this hotel close to all the main tourist attractions of Jaipur, Pink City, Jantar Mantar and Hala Mahal. All easily within walking distance....staff were friendly and helpful as we were travelling with our bicylcles and they were able to accomodate storing them in their dining hall without a fuss.

Staff was very helpful. Overall very good experience staying there. Will definitely recommend this hotel.

Excellent service!! The staff is extremely friendly and helpful

This hotel is overpriced for the quality you receive. On my first night I was placed in an expensive room that had two problems: 1) the bed had only one under sheet, which meant that my feet were directly in contact with the mattress, which itself was soiled; 2) an electric current could be felt from the metal fixtures in the shower, which is very dangerous. The following morning I asked to be moved to a different room. This room also had problems, the main one being that the heater did not work in the room. When I mentioned this to the front desk clerk I was told that it was a cold year in India. I replied that I had lived and traveled extensively in India for more than five years, that this year (2016-2017) was not colder than any other I had experienced, and that for the price I was paying for the room it should have a functioning heater. On a good note, for other travelers considering this hotel, there is a moderately good vegetarian restaurant in the hotel and the breakfast selection is adequate. The staff at the hotel are also very friendly. My primary complaint is that the hotel is overpriced and that the heater in the room should function, which it did not.

Overall a great hotel. Staff were very polite and friendly and accomdatd every need. Good customer service as things were sorted out quickly and would definitely come again

This hotel is in a really convenient location. It's a little outdated, but good quality for the price. Food at the restaurant on location is excellent! Staff is helpful, but also gave me some wrong info about timing/location of certain things... so double check their advice!

Hotel was very nice and clean.Staff is excellent.food is very tasty and not spicy.kids really enjoyed the stay.

Nice hotel, very close to MI road and ganesh market is nearby. Basic facilities available. Wifi doesnt work in corner rooms. Food is great.

Spacious room. The staircase was little bit crampy. Nice restaurant with breakfast service. Courteous staff. Reasonable rates for family.

The rooms were very specious and best for Big Family and staff were very friendly. Food was very nice. we love staying in this Hotel.

The location is excellent off of MI road, and our room was large and spacious. However, we had problems with the toilet and brought it to the attention of the hotel management, and they did nothing to repair it causing inconvenience to us. This is a budget hotel, and amenities are not that much. However, it was very reasonably priced, and the morning breakfast included in the Price was excellent

The hotel seems to be undergoing significant maintenance and that has caused lots of disturbance. The rooms are not clean and food is just average quality. There is no parking available and one has to park on street. I found people manning the reception after hours incompetent and rude.

Horrible hotel. Air conditioners not working. Bathrooms in poor condition. Highly avoidable.