Royal Tulip Navi Mumbai

we always book this hotel for leisure trip

Outdated property needs an upgrade real bad

It was great

The only downside was dated bathroom. Need to renovate to match hotel standard.

I have had the worst experience. The staff was unprofessional and no amenities were provided inside the hotel and the room was dull. I would give zero star to the hotel.

Friendly staff .good location

Not value for money

Beautiful hotel property and close to highway. Spacious rooms and good amenities!

I traveled with my family including an infant and stayed here for 2 weeks. I selected to stay at this hotel as it was closer to pediatrician "Motherhood" which is 24 hrs(just in case I need to take my baby to doctor).The hotel also seemed in good location with lot of businesses around. What annoyed me was their strict rules. They do not allow outside guests in room, so I had to meet my visiting family n friends in the lobby. Also they do not allow outside food, which is understood as they got their own restaurant business to run. The jerk management made a big deal when I bought an infant food from outside. I had a big argument with security and some manager for how can they ban infant food when don't cook that. Finally some other manager intervened and let us go with the infant food we bought for the baby. Restaurant food is good. Their morning buffet menu has almost same menu every day, they change one or two dishes only. It kinda got boring to eat same breakfast everyday. Hotel is clean, bathrooms are small. They say restaurant runs 24 hrs and but when we called in-room dinning, the person who picked up phone always said the chef is busy making breakfast so it will take time to bring food to the room. If it wasn't for my baby/pediatrician needs then I don't think I would want stay back at this hotel. Rather I would have stayed at The Park hotel in Belapur.

Conveniently located within walking distance of various markets and shops. Property felt safe and secure with 24 hour security. Did not get a chance to use any of the amenities, but there is a spa and a gym. Not sure if there was a swimming pool. Had in-room dining once, food was quite nice. NOTE: hotel does not allow guests to bring in food or drinks from outside, even leftovers, which was a big surprise to me. Room was generously sized and well appointed. Bedding materials were visibly old and mattress was quite stiff. Internet speed in the lobby was acceptable but in the room it was barely functional. My international 3G data plan was slow but much much faster than the hotel’s internet. Hotel was priced fairly for the services, will stay there again.

During my stay at Royal Tulip Navi Mumbai, it felt like this hotel wasn't able to anticipate my needs. There was no in-room dining menu available inside my room, so I hit the "in room dining" button on phone to request one. No one answered the phone, so I had to call front desk to request the menu. After I got the menu card and picked what I wanted to eat, I again pressed the "in room dining" button on the phone, but no one answered. I had to again go through the Front Desk to initiate the process of requesting food. The food was delicious, but this hotel really made me work for it! On the last day of my stay, my room key stopped working. After some troubleshooting by hotel staff, it was determined that there was a problem with the system on door itself (which would require maintenance), so a new key wasn't going to do the trick. In other words, my stay was anything but trouble free. I would consider trying a different hotel when I visit Navi Mumbai in future.

To have proper details for the complimentary breakfast

Average mattress not at all comfortable, seems like wooden planks, had mosquitoes singing at night,

Disgusting room - mold all over walls and cracks in plaster work. So bad I immediately left after one night of a seven night stay. Hotel was definitely NOT as asdvertiaed and neither Hotel Management nor Expedia was willing to do the right thing and refund our unused nights. Last time I book on Expedia. AVOID THIS HOTEL Will be posting photos of the disgusting rooms!

guest can not visit after 10 pm you can not take your food or drinks in your room every time they come and cheak in room no priveses

Overall very good stay, very comfortable. The new spa was brilliant, the Maharashtrian food festival superb, the gym experience was good, the swimming pool needs a bit of attention, but overall a very pleasant stay.

Room good and clean and suitable for business traveller. The restaurant service was not great, slow to make a simple order. The food tasted ok but nothing special. IT is also in a dry area but there is a dedicated bar open until 11pm

Fantastic hotel but they did not know when I checked out at 8.30am even after I spoke at the reception & collected receipts. They called up at 3 pm & asked to check out . They also said I used the water bottle in the mini bar whereas there was no bottle at all, I asked them to let me out faster by cutting Rs 200. It was absolutely mistake of hotel to have not put the bottle in mini bar.

Off the highway. One of the best hotels in Navi Mumbai. We liked the hotel, staff and rooms. Check in process was slow. Otherwise everything was good about our stay. We will definitely come back.

The staff was very helpful.