City Hotel Mataram

Hotels
All-star Accommodation

8.4

/10

Very Good

496 reviews

What Guests Say About Their Stay

Angga Y.
8.5
/ 10
The place is great, near city centre.
firman w.
8.8
/ 10
Location is strategic, comfort
In the Area
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Jalan Catur Warga no.36, Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
City Hotel Mataram is a hotel in a good neighborhood, which is located at Selaparang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around City Hotel Mataram

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Jalan Catur Warga no.36, Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126
Lobby City Hotel Mataram
Exterior 2 City Hotel Mataram

Discover More About City Hotel Mataram

Location


City Hotel Mataram is a hotel in a good neighborhood, which is located at Selaparang.

About City Hotel Mataram

For you, travelers who wish to travel comfortably on a budget, City Hotel Mataram is the perfect place to stay that provides decent facilities as well as great services.

City Hotel Mataram is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from City Hotel Mataram exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

City Hotel Mataram is a hotel with great comfort and excellent service according to most hotel's guests.

City Hotel Mataram is a wise choice for travelers visiting Selaparang.

All facilities in City Hotel Mataram

Bar, Cafe and Lounge City Hotel Mataram
Bar, Cafe and Lounge
Lobby City Hotel Mataram
Lobby
Exterior City Hotel Mataram
Exterior
Restaurant City Hotel Mataram
Restaurant

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Vegetarian meal

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • 24-hour security
  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist

General

  • AC
  • Non-smoking room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in City Hotel Mataram

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 13:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 13:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at City Hotel Mataram
33
Number of floors in City Hotel Mataram
4
Another facilities in City Hotel Mataram
24-hour room service, Room service, Safety deposit box, WiFi in public area, A la carte breakfast

Frequently asked question in City Hotel Mataram

What are available facilities at City Hotel Mataram?
There are top facilites at City Hotel Mataram such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at City Hotel Mataram?
The standard check-in time at City Hotel Mataram is starting from From 14:00 while the latest check-out time is at Before 13:00
Does City Hotel Mataram provide breakfast?
Yes, City Hotel Mataram provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in City Hotel Mataram

8.4
Very Good

From 496 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.9

Location

8.7

Service and Facilites

8.4

People often mention about City Hotel Mataram
All
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Staff Friendliness (1)
Wifi (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
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Traveler Reviews City Hotel Mataram

Number of reviews per page
20
40

Customer reviews

U***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 15 week(s) ago

The AC is not cold enough. Everything is clean.
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Anna M.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 17 week(s) ago

The hotel's location is in the center of Mataram city, the rooms are very clean and tidy, the contents are also complete, the service is very satisfying, the hotel employees are also friendly. Overall, very satisfied
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w***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

The hotel staff was very friendly and very helpful at check in.
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pitoyo s.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 27 week(s) ago

The hotel staff is friendly and helpful. Clean room service and comfortable atmosphere.
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Ketut S. A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 71 week(s) ago

The staff is friendly, kind, the breakfast is also delicious and the rooms are very clean. Thank you City Hotel.
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1 people find it helpful

Ahmad A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 72 week(s) ago

Close to city center. Comfortable minimalist room.
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Halimah
icon-origin-TRAVELOKA

6.0

/10

Reviewed 90 week(s) ago

Sangat nyaman kamar murah pula, resepsionisnya juga ramah-ramah, dan sarapan paginya enak, 👌.

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Devi S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 107 week(s) ago

Hotelnya nyaman, di tengah-tengah kota. Petugasnya ramah, pas hujan saya di payungin masuk mobil so sweet sekali 🤭🤣. Ada kulkasnya juga, buat nyimpen es. Terus kalau bawa motor motornya diamanin di belakang sama petugasnya, pagi-pagi banget motor dah siap depan lobi diparkirin buat dipake.

2 people find it helpful

Ahmad
icon-origin-TRAVELOKA

9.7

/10

Reviewed 108 week(s) ago

Bersih dan nyaman sehingga sangat cocok untuk menginap dalam rangka liburan, kerja dan explore.

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Siti
icon-origin-TRAVELOKA

9.7

/10

Reviewed 118 week(s) ago

Friendly waiters, clean rooms, really recommend here.
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Fian C. P.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 129 week(s) ago

Good and satisfying service, strategic hotel location in the middle of the city. Laundry here is cheap, breakfast is delivered to the room. For dishes that tend to be spicy, and the hotel staff cares about guests because they want to lend a motorbike and my child is made bread and agar agar for breakfast.
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1 people find it helpful

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Agung B. S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 246 week(s) ago

Comfortable place, the room smells nice and bounces clean.
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Agustiarman
icon-Business
Business
icon-origin-TRAVELOKA

8.0

/10

Reviewed 265 week(s) ago

Friendly service. continue to be improved to be even better.
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wiwin y.
icon-origin-TRAVELOKA

6.4

/10

Reviewed 268 week(s) ago

The air conditioner is not cold, the towel is not a hospitality standard.
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2 people find it helpful

Tati D.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 282 week(s) ago

Evriting is okay, very strategic, recommended anyway.
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2 people find it helpful

Tati D.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 284 week(s) ago

Everything is okay, a strategic place near everywhere.
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M Taufiqi M. M.
icon-origin-TRAVELOKA

6.3

/10

Reviewed 288 week(s) ago

The AC in the room is not cold even though it is the lowest.
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fransisca a. y.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

6.0

/10

Reviewed 293 week(s) ago

I laundry a lot of clothes but the plastic wrapping dirty clothes that get sweat and dust, but after the clean clothes that were used in the old Laudry wrappers were reused, it was very dirty! This was repeated 2 times, the 1st time I had already reprimanded the receptionist about the plastic he said he had replaced even though I had given the diplomatic sign with a slight stretch rather stretchy at the end, so I could tell! Laudrynya less thorough and deliberately did not replace the plastic with a clean one.
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2 people find it helpful

fransisca a. y.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

6.8

/10

Reviewed 293 week(s) ago

Water hose leaking water flowing in the shower so small, shower becomes longer, uncomfortable.
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1 people find it helpful

fransisca a. y.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

6.8

/10

Reviewed 293 week(s) ago

The water hose in the bathroom leaked, so the bath was very long.
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Number of reviews per page
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Exterior 4 City Hotel Mataram

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