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Collection O 252 Istana Permata Ngagel

Hotels
All-star Accommodation
7.7
/10

Pleasant

1,866 reviews

What Guests Say About Their Stay

Distance To City Center (5)
Accessibility (5)
Room Space (5)
Staff Friendliness (4)
kevin z.
10.0
/ 10
Really tasty, cheap, comfortable, near anywhere. Near the city, cheap, friendly too.
Agnes P. H.
8.5
/ 10
Strategic location, right in the middle of town
Yustina R.
9.4
/ 10
The service is good. The hotel staff is friendly.
In the Area
See Map
Jl. Ngagel Jaya Indah 4 - 18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60284

Main Facilities

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AC
24-Hour Front Desk
Parking
WiFi
Staying at Collection O 252 Istana Permata Ngagel is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Collection O 252 Istana Permata Ngagel

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Jl. Ngagel Jaya Indah 4 - 18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60284
Lobby Collection O 252 Istana Permata Ngagel
Lobby 2 Collection O 252 Istana Permata Ngagel

Discover More About Collection O 252 Istana Permata Ngagel

Location


Staying at Collection O 252 Istana Permata Ngagel is a good choice when you are visiting Gubeng.

About Collection O 252 Istana Permata Ngagel

Collection O 252 Istana Permata Ngagel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Collection O 252 Istana Permata Ngagel is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Collection O 252 Istana Permata Ngagel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Collection O 252 Istana Permata Ngagel.

Are you a shopaholic? Staying at Collection O 252 Istana Permata Ngagel will surely spoil you for numerous shopping centers nearby.

Collection O 252 Istana Permata Ngagel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, Collection O 252 Istana Permata Ngagel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Collection O 252 Istana Permata Ngagel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Collection O 252 Istana Permata Ngagel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Collection O 252 Istana Permata Ngagel is suitable for you who value privacy during your stay.

Collection O 252 Istana Permata Ngagel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Staying at Collection O 252 Istana Permata Ngagel will surely satisfy you with its great hospitality and affordable price.

All facilities in Collection O 252 Istana Permata Ngagel

Lobby Collection O 252 Istana Permata Ngagel
Lobby
Exterior Collection O 252 Istana Permata Ngagel
Exterior
Bedroom Collection O 252 Istana Permata Ngagel
Bedroom
Others Collection O 252 Istana Permata Ngagel
Others

Hotel Services

  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Tours

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Public Facilities

  • Parking
  • 24-hour room service
  • WiFi in public area

Business Facilities

  • Meeting facilities
  • Photocopier
  • PRINTER

Nearby Facilities

  • Grocery
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessible parking

Things to Do

  • Outdoor facilities

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Collection O 252 Istana Permata Ngagel

Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Collection O 252 Istana Permata Ngagel
120
Number of floors in Collection O 252 Istana Permata Ngagel
3
Another facilities in Collection O 252 Istana Permata Ngagel
Early Check-in, 24-hour Receptionist, 24-hour security, Luggage storage, Medical service

Frequently asked question in Collection O 252 Istana Permata Ngagel

What are available facilities at Collection O 252 Istana Permata Ngagel?
There are top facilites at Collection O 252 Istana Permata Ngagel such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Collection O 252 Istana Permata Ngagel?
The standard check-in time at Collection O 252 Istana Permata Ngagel is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Collection O 252 Istana Permata Ngagel

Overall Ratings & Reviews Collection O 252 Istana Permata Ngagel

Traveloka (1,866)

7.7
Pleasant

From 1,866 reviews

Provided by travelers on
Cleanliness

7.5

Room Comfort

7.6

Meal

8.3

Location

8.0

Service and Facilites

7.7

People often mention about Collection O 252 Istana Permata Ngagel
All
Bedroom (5)
Bathroom (5)
Surroundings (3)
Accessibility (3)
Staff Friendliness (3)
Ambiance (3)
Room Space (3)
Distance to City Center (2)
Hotel Area (2)
Family Friendly (1)
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Traveler Reviews Collection O 252 Istana Permata Ngagel

Number of reviews per page
20
40
Customer reviews
t***n
icon-origin-TRAVELOKA

5.0

/10

Reviewed 14 week(s) ago

Abandoned hotel still forced to operate
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1 people find it helpful

Moch N. A.
icon-origin-TRAVELOKA

5.0

/10

Reviewed 15 week(s) ago

The hotel reception staff asked for additional fees, I had already booked through the Traveloka application but the hotel asked me for additional fees when checking in and the hotel receptionist did not provide a very significant reason.
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1 people find it helpful

A***y
icon-origin-TRAVELOKA

8.5

/10

Reviewed 17 week(s) ago

Yesterday I stayed here because it was close to the exam location. The room was pretty good although there were still some shortcomings. Well, it's enough for that price. But it's good, especially for backpackers who just want to stay overnight. 😃
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2 people find it helpful

K***a
icon-Business
Business
icon-origin-TRAVELOKA

8.0

/10

Reviewed 18 week(s) ago

Dirty sheets, dark room, poorly maintained
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2 people find it helpful

D***t
icon-Transit
Transit
icon-origin-TRAVELOKA

6.7

/10

Reviewed 20 week(s) ago

Please change the sheets and blankets. Because they are dirty, there are many stains. The bedroom door has marks from being pried open. The bathroom door hinges are off. So I don't dare to close it for fear of breaking it.
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1 people find it helpful

V***a
icon-Transit
Transit
icon-origin-TRAVELOKA

5.0

/10

Reviewed 29 week(s) ago

Old, poorly maintained and dirty hotel. Photos on the app are deceiving.
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1 people find it helpful

F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.2

/10

Reviewed 29 week(s) ago

Hm, I don't know what to say, I don't know.
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5 people find it helpful

R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.6

/10

Reviewed 32 week(s) ago

The bathroom is broken.
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4 people find it helpful

M***H
icon-origin-TRAVELOKA

5.3

/10

Reviewed 35 week(s) ago

Highly not recommended, the lights in the hallway are dim, all the lights are dim, scary. The sheets, pillow cases are dirty, basically not recommended.
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4 people find it helpful

M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.5

/10

Reviewed 36 week(s) ago

the place is pretty good, it's just not clean, it seems quiet
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K***g
icon-origin-TRAVELOKA

5.3

/10

Reviewed 42 week(s) ago

Lots of mice, the sink is badly clogged. Doesn't match the picture.
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1 people find it helpful

G***G
icon-Business
Business
icon-origin-TRAVELOKA

5.3

/10

Reviewed 43 week(s) ago

Dirty, dirty, unkempt, unfriendly staff. Old building, dirty room floor, lots of mosquitoes, dirty toilet, bathroom with cockroaches, I really don't recommend it, not even worth it for a solo backpacker.
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4 people find it helpful

E***h
icon-Business
Business
icon-origin-TRAVELOKA

8.2

/10

Reviewed 49 week(s) ago

Minus the wall, the stickers are peeling off. Then the road access is a bit difficult if you are not from Surabaya. The AC is also 16° not cold enough but yes there are facilities there is a price.
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1 people find it helpful

Fonda S.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 52 week(s) ago

Hotel lama, cukupan buat nginap semalam.

1 people find it helpful

Denny A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 79 week(s) ago

Comfortable, quiet, affordable prices.
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4 people find it helpful

Bonie B.
icon-origin-TRAVELOKA

5.4

/10

Reviewed 82 week(s) ago

Not even 1 hour in the room, the AC was hot, the room was dirty! No more, thanks.
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3 people find it helpful

Profile Picture
RAMADHAN H. A.
icon-origin-TRAVELOKA

5.4

/10

Reviewed 102 week(s) ago

The rooms are not maintained, the air conditioner is hot, the stairs go up dirty, it's like a ghost palace. Dim light!
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3 people find it helpful

Bambang Lazuardi
icon-origin-TRAVELOKA

5.1

/10

Reviewed 103 week(s) ago

I booked for our driver because he was from out of town. The room is dirty, there are cockroaches too. Then many women with impolite clothes. Not recommended lah.
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4 people find it helpful

Mahfudzo
icon-origin-TRAVELOKA

6.0

/10

Reviewed 106 week(s) ago

Somewhat disappointed because the cleanliness was not maintained, the elevator died and happened to get a room on the 3rd floor. The road to the hallway of the room was quiet and the lights were semi-semi-orange, so it was a bit of a horror impression. When I wanted to open the door, it was really hard to push around, but I couldn't finally enter, assisted by an officer while the door was slightly broken into. The condition of the room looks like it hasn't been lived in for a long time and is dirty dusty, the AC turns off and doesn't have a remote. Want to take a shower, in the bathroom there is one big cockroach, and quite a lot of cockroach kids 😥 when I want to lie down, the sheet has dirty spots like water spots and the sheet is already a bit gray so I'm afraid I want to lie down. As a result, after sitting for a while, I decided to check out because I was afraid and it turned out that I couldn't lie down. Maybe next time before visitors enter the room, the room can be checked for cleanliness first. Thank You.
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2 people find it helpful

Dian P. R.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 109 week(s) ago

Hotelnya enak sih, murah. Bersih juga. Cuma kemarin air mati pas ga ada pemberitahuan, terus pas lagi mandi juga. Lain kali mungkin lebih enak kalo ada pemberitahuan dulu. Terus suara dari kamar sebelah juga kadang agak kedengeran.

3 people find it helpful

Number of reviews per page
20
40

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Lobby 4 Collection O 252 Istana Permata Ngagel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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