Four Points by Sheraton Surabaya Pakuwon Indah

Hotels
9.0
Impressive
From 2,469 verified guests reviews

What Guests Say About Their Stay

Khusnul K.
9.7
/ 10
I had the pleasure of staying at Four Points Hotel in Pakuwon, Surabaya, two weeks ago, and I can confidently say that it was an experience worth cherishing. Located in the prime area of Pakuwon, the hotel's convenient location was just the beginning of an exceptional stay. From the moment I stepped into the hotel, I was greeted by an atmosphere of sophistication and warmth. The staff at Four Points Hotel are exceptionally friendly and attentive, making me feel like a valued guest from the get-go. The highlight of my stay undoubtedly revolved around the dining experience at Djaman Doeloe Reesto & Bar. This in-house restaurant not only offered an inclusive breakfast and dinner option but also treated me to an array of culinary delights that left me speechless. The variety of dishes catered to every palate, ensuring that there was something for everyone. The fusion of traditional Indonesian flavors with modern twists was a treat for my taste buds. Chef Hidayat's culinary prowess shone through in every dish. The attention to detail, presentation, and use of fresh ingredients were evident in every bite. The standout flavors and innovative menu choices truly set Djaman Doeloe Reesto & Bar apart as a culinary gem within the hotel. As for the accommodation, Four Points Hotel lives up to its 4-star rating. My room was well-appointed, comfortable, and designed with a modern touch. The amenities provided made my stay even more enjoyable, and the attention to cleanliness and comfort was evident throughout the room. The location of the hotel in Pakuwon is undoubtedly an advantage. Situated in a prime area of Surabaya, it offers easy access to various attractions, shopping centers, and entertainment options, making it a convenient choice for both leisure and business travelers. I cannot express enough how the combination of a top-notch dining experience, comfortable accommodation, and prime location made my stay at Four Points Hotel memorable. The staff's dedication to providing exceptional service and the culinary genius of Chef Hidayat truly make this hotel stand out. In conclusion, if you're seeking a luxurious and unforgettable stay in Surabaya, I wholeheartedly recommend Four Points Hotel. Whether you're indulging in a remarkable dining experience at Djaman Doeloe Reesto & Bar or enjoying the comfort of their well-appointed rooms, this hotel promises an experience that is second to none. Thank you, Four Points Hotel, for making my visit a truly remarkable one. I look forward to returning in the future!
Metta R.
9.7
/ 10
This was definitely one of the best 4 star hotels I visited! The bright room atmosphere, the cleanliness of the bathroom, the homey interior, the clean bed sheets, the room amenities, and the ambience was at its best. The male front office staff (with glasses) was polite, informative, friendly, and welcoming. In all, it definitely made my work-cation more enjoyable and most likely will choose to stay here again when I visit Surabaya.
Angelia V. D.
9.7
/ 10
It's a very pleasant to stay here. I got upgraded into junior sweet. 😍🥰 love it so much. Wish I can stay longer.
In the Area
See Map
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Wiyung, Surabaya, Jawa Timur, Indonesia, 60216
Strategic Location

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Four Points by Sheraton Surabaya Pakuwon Indah is located in area / city Wiyung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Four Points by Sheraton Surabaya Pakuwon Indah

Discover More Places
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Wiyung, Surabaya, Jawa Timur, Indonesia, 60216

9.2

Strategic Location
Lobby Four Points by Sheraton Surabaya Pakuwon Indah
Exterior 2 Four Points by Sheraton Surabaya Pakuwon Indah

Discover More About Four Points by Sheraton Surabaya Pakuwon Indah

Location


Four Points by Sheraton Surabaya Pakuwon Indah is located in area / city Wiyung.

About Four Points by Sheraton Surabaya Pakuwon Indah

From business event to corporate gathering, Four Points by Sheraton Surabaya Pakuwon Indah provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Four Points by Sheraton Surabaya Pakuwon Indah exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Four Points by Sheraton Surabaya Pakuwon Indah is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Four Points by Sheraton Surabaya Pakuwon Indah.

All facilities in Four Points by Sheraton Surabaya Pakuwon Indah

Bar, Cafe and Lounge Four Points by Sheraton Surabaya Pakuwon Indah
Bar, Cafe and Lounge
Swimming Pool Four Points by Sheraton Surabaya Pakuwon Indah
Swimming Pool
Common Space Four Points by Sheraton Surabaya Pakuwon Indah
Common Space
Lobby Four Points by Sheraton Surabaya Pakuwon Indah
Lobby
Exterior Four Points by Sheraton Surabaya Pakuwon Indah
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • No alcohol
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Photocopier
  • PRINTER
  • Business centre

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Things to Do

  • Barbecue
  • Fitness center
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers

Transportation

  • Airport transfer
  • Parking with surcharge
  • Secure parking
  • Valet parking (surcharge)

Kids and Pets

  • CRIBS
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Four Points by Sheraton Surabaya Pakuwon Indah

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Check in time is at 3:00 pm and check out time is at 12:00 pm.

Extra Breakfast

Accommodation charges IDR 227,480/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Four Points by Sheraton Surabaya Pakuwon Indah
310
Number of floors in Four Points by Sheraton Surabaya Pakuwon Indah
14
Another facilities in Four Points by Sheraton Surabaya Pakuwon Indah
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Four Points by Sheraton Surabaya Pakuwon Indah

What are available facilities at Four Points by Sheraton Surabaya Pakuwon Indah?
There are top facilites at Four Points by Sheraton Surabaya Pakuwon Indah such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Surabaya Pakuwon Indah?
The standard check-in time at Four Points by Sheraton Surabaya Pakuwon Indah is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Surabaya Pakuwon Indah provide breakfast?
Yes, Four Points by Sheraton Surabaya Pakuwon Indah provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Four Points by Sheraton Surabaya Pakuwon Indah

Overall Rating & Reviews

From 2,469 verified guests reviews
9.0
Impressive
Fantastic
1,384
Very Good
851
Satisfying
29
Average
205
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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IB
Ida B. S.
Business travel
10
/ 10
04 Dec 2024
I have great experience stayed at Four points Pakuwon, I would say this would be the best hotel in Surabaya, staff at reception was very helpful and friendly, the restaurant team was extraordinary to please their guest', well trained staff always go above and beyond to make their guest's satisfaction, I would definitely will come back again.
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Review photo of Four Points by Sheraton Surabaya Pakuwon Indah from Ida B. S.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah 2 from Ida B. S.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah 3 from Ida B. S.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah 4 from Ida B. S.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah 5 from Ida B. S.

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s***h
This is a guest profile.
10
/ 10
09 Nov 2024
Very comfortable & satisfying

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Accommodation's Reply
11 Nov 2024
Dear Valued guest, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our hospitality services to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
s***h
This is a guest profile.
10
/ 10
09 Nov 2024
Very comfortable & satisfying

1 liked this review

Accommodation's Reply
11 Nov 2024
Dear Valued guest, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our hospitality services to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
Djoni K. T.
This is a private profile
Business travel
10
/ 10
03 Nov 2024
The room very comfortable and the staffs are very helpful and friendly.

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Accommodation's Reply
04 Nov 2024
Dear Mr. Djoni K. T, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our hospitality services to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
R***y
This is a guest profile.
Leisure
9.7
/ 10
27 Oct 2024
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah from R***y

2 liked this review

Accommodation's Reply
31 Oct 2024
Dear Valued guest, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our hospitality services to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
ED
Evelyn D.
Business travel
10
/ 10
23 Oct 2024
Truly one of the best hotels in Indonesia. Staff was very attentive and generous, went above and beyond in service, both for rooms and during breakfast. Breakfast is amazing, too! Options are plenty, food is delicious, and staff ensures you always have what you need. This would be my preferred hotel to stay in whenever in Surabaya. The connection to the mall is also a plus.
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Accommodation's Reply
28 Oct 2024
Dear Ms. Evelyn D, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our hospitality services to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
KG
Kent G. S.
Medical Travel
10
/ 10
01 Oct 2024
One of the best hotel in Surabaya! Strategic place but my concern only the parking space since I need to go to B3 to find a parking spot. Overall! Good!

1 liked this review

Accommodation's Reply
08 Oct 2024
Dear Mr. Kent G. S, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our hospitality services to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
LI
Lusiana I.
10
/ 10
30 Sep 2024
Friendly staff, especially. At the reception area, nice pool. Didn't have time to try the gym, but it looks fine with more than one treadmills.

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Accommodation's Reply
01 Oct 2024
Dear Ms. Lusiana I, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our hospitality services to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
parastutie
This is a private profile
10
/ 10
17 Sep 2024
Despite the fact that we were only staying for one night, the hotel was quite convenient and nice.

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Accommodation's Reply
23 Sep 2024
Dear Mr. Parastutie, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our breakfast menu, as well as hospitality services to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
R***a
This is a guest profile.
10
/ 10
20 Aug 2024
Love love love love love love staying here.

Like this review?

Accommodation's Reply
21 Aug 2024
Dear Valued Guest, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our hotel to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
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Bedroom 4 Four Points by Sheraton Surabaya Pakuwon Indah

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