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Golden Palace Hotel Lombok
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Golden Palace Hotel Lombok
Hotels
9.0
Impressive
From 4,670 verified guests reviews
What Guests Say About Their Stay
Strategic Location (48)
Friendly Staffs (66)
Affordable Price (3)
Great Cleanliness (6)
Lidya A.
9.4
/ 10
Love this hotel! We stayed here for 3 nights last week. The room, the pool, the hotel are very clean. I didn't realized it last week, Until we moved to Holiday Resort Senggigi. The room was sticky, dusty and the bathroom has bad smells. We booked 4 rooms, all of them are the same. And today we are back again at Golden Palace Hotel. I can breathe better here lol. I will definitely be back to this hotel again, even though I don't really like the breakfast buffet but I can over look that. Love the cleanliness, love the people here, love the Location!
Amanda G.
10
/ 10
First choice to stay in Mataram. My room is big and clean as always. Many choices of delicious food during breakfast, especially traditional and local food. Friendly staff with full of smile all the time. Thank you for the excellent service.
Rudy P.
10
/ 10
Great to be back here and food suddenly just awesome. They are serving many choices of traditional cake and so delicious. Still with huge deluxe room I stayed. Staff are just awesome and helpful, their smile just never end. Hotel is very clean, they are doing disinfectant spraying several times a day. Will be back soon, for sure
In the Area
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Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217
Strategic Location
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217
9.1
Strategic Location
Discover More About Golden Palace Hotel Lombok
Location
Golden Palace Hotel Lombok is a hotel in a good neighborhood, which is located at Mataram City Center.
About Golden Palace Hotel Lombok
Whether you are planning an event or other special occasions, Golden Palace Hotel Lombok is a great choice for you with a large and well-equipped function room to suit your requirements.
Golden Palace Hotel Lombok is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Golden Palace Hotel Lombok provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Golden Palace Hotel Lombok, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Golden Palace Hotel Lombok is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Golden Palace Hotel Lombok exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Golden Palace Hotel Lombok is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Golden Palace Hotel Lombok.
All facilities in Golden Palace Hotel Lombok
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Cafe
- Dining area
- Early bird breakfast
- Gala dinner
- Hot breakfast
- Poolside bar
- Show cooking restaurant
- Snacks
- Snack bar
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Tours
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
Things to Do
- Barbecue
- Fitness center
- Garden
- Karaoke
- Massage
- Outdoor pool
- Outdoor pool
- Sauna
- Spa
- Hot tub
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
Transportation
- Area shuttle with surcharge
- Car rental
- Secure parking
- Valet parking
Accessibilty
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
- Ferry terminal shuttle (surcharge)
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Golden Palace Hotel Lombok
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Extra Breakfast
Accommodation charges IDR 150,000/guest for extra breakfast.
Smoking
Smoking is allowed only in the designated smoking area.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Golden Palace Hotel Lombok | 198 |
Number of floors in Golden Palace Hotel Lombok | 12 |
Another facilities in Golden Palace Hotel Lombok | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Golden Palace Hotel Lombok
What are available facilities at Golden Palace Hotel Lombok?
There are top facilites at Golden Palace Hotel Lombok such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Golden Palace Hotel Lombok?
The standard check-in time at Golden Palace Hotel Lombok is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Golden Palace Hotel Lombok provide breakfast?
Yes, Golden Palace Hotel Lombok provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Golden Palace Hotel Lombok
Overall Rating & Reviews
From 4,670 verified guests reviews
9.0
Impressive
Fantastic
2,327
Very Good
1,952
Satisfying
72
Average
319
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (48)
friendly staffs (66)
affordable price (3)
great cleanliness (6)
excellent service (2)
tasty breakfast (27)
great facilities (7)
spacious room (48)
varied breakfast (6)
family friendly (2)
See More 10
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Language
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Show Reviews with Photos
MA
Mega A. N.
10
/ 10
03 Dec 2024
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Accommodation's Reply
17 Dec 2024
Dear Mr./Mrs. Mega AN Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.
JS
Jaykanth S.
Leisure
9.4
/ 10
28 Nov 2024
Excellent customer service the stuff are helpful and real friendly , even gave me
advice where to shop , where to go interesting places , but the spa is expensive the price should be cheaper abit whice would be great. 24hours anything we need anything like food , house keeping they are there ... a best choice of hotel . great breakfast all kinds of verities asaian , western to local
never miss .. !!!!Thanks to all Manager Miss Lena and stuff , Megan , samsik , Diana , and all front deck stuffs and stuffs from the restaurant ...Golden palace .. either family , or personal a best choice of hotel .
Read More
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Accommodation's Reply
17 Dec 2024
Dear Mr. Jaykanth S. Warmest Greetings from Golden palace Hotel Lombok . It has been a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience. We really appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
P***i
This is a guest profile.
9.4
/ 10
09 Nov 2024
Booked 5 rooms for 10 pax. Super worth it. Super spacious room and clean sheets. No room odor. Thank you golden palace. Will absolutely recommend this hotel to my colleagues and even everyone who's reading this review.
Like this review?
Accommodation's Reply
28 Nov 2024
Dear Valued Guest. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
W***g
This is a guest profile.
9.4
/ 10
26 Oct 2024
Just a short visit to Mataram, chose Golden Palace due to friend 's recommendation. The reception personnel are very friendly and helpful. Had a nice experience there.
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A***A
This is a guest profile.
Business travel
9.7
/ 10
16 Oct 2024
Great place for business stay, located in city center make it easy for accomodations.
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o***y
This is a guest profile.
Business travel
10
/ 10
04 Sep 2024
Helpful and friendly staff, a lot of variety and delicious breakfast, comfortable room.
Like this review?
Accommodation's Reply
06 Sep 2024
Dear Valued Guest. Warmest Greetings from Golden palace Hotel Lombok . It has been a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most-You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience. We really appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
V***a
This is a guest profile.
10
/ 10
21 Jul 2024
Mantap banget pokoknya golden palace is the best place to stay di Kota Mataram! Service and facilities so good!👍
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Accommodation's Reply
28 Jul 2024
Dear Mr./Mrs. V*a. Warm Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experiences with us during your stay at Golden Palace Hotel Lombok. We're always excited to hear positive reviews, especially when they come from those who matter most – namely you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We really appreciate you taking the time to share a review. We look forward to welcoming you back. Have a nice day! . Warm Regards, Reeza Pahlevie. Director of Operations.
i
isnovian
Leisure
10
/ 10
08 Jul 2024
The room cleanliness was excellent and the front office staff was very helpful for us in the first time.
2 liked this review
Accommodation's Reply
12 Jul 2024
Dear Mr/Mrs Isnovian. Warm Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experiences with us during your stay at Golden Palace Hotel Lombok. We're always excited to hear positive reviews, especially when they come from those who matter most – namely you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We really appreciate you taking the time to share a review. We look forward to welcoming you back. Have a nice day! . Warm Regards, Reeza Pahlevie. Director of Operations.
M***n
This is a guest profile.
10
/ 10
08 Jul 2024
The dishes were beautifully presented, which added to the dining experience. Also The waitstaff were attentive and provided excellent service during meals.
Like this review?
Accommodation's Reply
12 Jul 2024
Dear Mr/Mrs M*n. Warm Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We're always excited to hear positive reviews, especially when they come from those who matter most – namely you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We really appreciate you taking the time to share a review. We look forward to welcoming you back. Have a nice day! . Warm Regards, Reeza Pahlevie. Director of Operations.
M***n
This is a guest profile.
10
/ 10
08 Jul 2024
The food at the hotel restaurant was excellent, with fresh ingredients and well-prepared dishes. Very good hotel in mataram 👍.
Like this review?
Accommodation's Reply
12 Jul 2024
Dear Mr/Mrs M*n. Warm Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experiences with us during your stay at Golden Palace Hotel Lombok. We're always excited to hear positive reviews, especially when they come from those who matter most – namely you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We really appreciate you taking the time to share a review. We look forward to welcoming you back. Have a nice day! . Warm Regards, Reeza Pahlevie. Director of Operations.
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