Grand City Hotel Batu

Hotels
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8.2

/10

Very Good

998 reviews

What Guests Say About Their Stay

Endang M.
8.5
/ 10
over all is good..nice hotel
In the Area
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JL. Bukit Berbunga 104 - 108 Sidomulyo, Batu, Malang, Jawa Timur, Indonesia, 65317

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand City Batu Hotel Grand City Hotel Batu is located in area / city Batu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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JL. Bukit Berbunga 104 - 108 Sidomulyo, Batu, Malang, Jawa Timur, Indonesia, 65317
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Discover More About Grand City Hotel Batu

note: hotel was previously named Grand City Batu Hotel

Location


Grand City Hotel Batu is located in area / city Batu.

About Grand City Hotel Batu

From business event to corporate gathering, Grand City Hotel Batu provides complete services and facilities that you and your colleagues need.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand City Hotel Batu.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand City Hotel Batu exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand City Hotel Batu is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand City Hotel Batu is the right place to stay.

All facilities in Grand City Hotel Batu

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Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Newspaper in lobby

General

  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Food and Drinks

  • Breakfast
  • No alcohol

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking
  • Supermarket

Transportation

  • Valet parking

Accommodation Policy & General Information in Grand City Hotel Batu

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Extra Breakfast

Accommodation charges IDR 65,000/guest for extra breakfast.
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand City Hotel Batu
65
Number of floors in Grand City Hotel Batu
7
Another facilities in Grand City Hotel Batu
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, WiFi in public area

Frequently asked question in Grand City Hotel Batu

What are available facilities at Grand City Hotel Batu?
There are top facilites at Grand City Hotel Batu such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand City Hotel Batu?
The standard check-in time at Grand City Hotel Batu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand City Hotel Batu provide breakfast?
Yes, Grand City Hotel Batu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand City Hotel Batu

8.2
Very Good

From 998 reviews

Provided by travelers on
Cleanliness

8.2

Room Comfort

8.0

Meal

8.0

Location

8.2

Service and Facilites

8.3

People often mention about Grand City Hotel Batu
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Distance to City Center (2)
Soundproof (2)
Bathroom (2)
Hotel Area (2)
Surroundings (1)
Accessibility (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Room Space (1)
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Traveler Reviews Grand City Hotel Batu

Number of reviews per page
20
40

Customer reviews

F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.3

/10

Reviewed 10 week(s) ago

The cleanliness of the bathroom and its damaged facilities should be repaired.
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Accommodation's Reply
11 Feb 2025
Warm greetings from Hotel Grand City Batu. We would like to thank you for staying at Hotel Grand City Batu. And your input will be fixed soon. Thank you. Management.
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R***i
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8.7

/10

Reviewed 13 week(s) ago

The service is quite good. But unfortunately the breakfast menu is not like other hotels. The rest is okay.
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D***a
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Staycation
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6.8

/10

Reviewed 25 week(s) ago

Wifi is not clear. Phone does not work. Hot water does not work.
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1 people find it helpful

Accommodation's Reply
17 Oct 2024
Warm greetings from Grand City Hotel Batu. We would like to thank you for your trust in staying at Grand City Hotel Batu. We greatly hope for the arrival of you and your family, to continue enjoying the wifi and telephone that can be used and the hot water facilities that can be enjoyed. Thank you for your input, thank you. MANAGEMENT.
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Umrotul Q.
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Leisure
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10.0

/10

Reviewed 51 week(s) ago

The hotel staff is friendly, the room is clean 👍, but it doesn't smell good.
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1 people find it helpful

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Suwondo
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Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 53 week(s) ago

Coincidentally, when I went there, it was the 1st day before Ramadhan, so it was empty of guests. It's nice to have a front room with direct swimming pool access. However, because it's quiet, it's a bit like a hotel that big but only a few guests 😊, but overall it's okay.
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3 people find it helpful

Jainum
icon-origin-TRAVELOKA

8.5

/10

Reviewed 58 week(s) ago

Masukan, untuk pemanas air mandi kurang bagus,

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Riad M. D.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 58 week(s) ago

Bagus, kamar luas dan nyaman.

1 people find it helpful

anggun
icon-origin-TRAVELOKA

8.6

/10

Reviewed 60 week(s) ago

+1. Waktu check in cepat. 2. Kamar luas. 3. Ada lift. 4. Sejuk, dingin, dekat pertokoan. 5. Amenities lengkap. 6. Pilihan sarapan cukup variatif.-1. Diberi kunci kamar nomor 511, saat buka kamar ternyata sudah ada orang yang nempatin 🙃. 2. Selimut berdebu, kayak kamar lama gak ditempatin. Bikin bersin-bersin terus. 3. Tidak ada air hangat, sudah telp resepsionis katanya tunggu 5menit nanti akan menyala air panasnya. Tapi nyatanyaa enggak tuh. 4. Saluran air mampet jadi sempat menggenang air di kamar mandi. 5. Air/salurannya berbau. 6. Cukup bising, banyak motor lewat tengah malam dan bising sekali. 7. Liftnya gak bisa dipakai. 8. Kolam renangnya kurang bersih.
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2 people find it helpful

Vahmi I.
icon-origin-TRAVELOKA

5.5

/10

Reviewed 65 week(s) ago

1. Di traveloka menginfokan dapat kulkas namun kenyataan tidak ada, saya ambil yang junior suite. 2. Telp kamar rusak sehingga kalau butuh apa-apa harus turun ke CS. 3. Makanan (buah-buah) kurang bersih terdapat lalat kecil, makanan kurang enak. 4. Kolam renang anak kurang bersih.

2 people find it helpful

Accommodation's Reply
17 Jan 2024
Dear. Mr/Mrs Vahmi Irfa. Thank you for visiting and staying at Grand City Batu Hotel. The review you gave is very meaningful for us to improve our quality and service in the future. We are very sorry for the inconvenience during your stay at our hotel, we will improve it in the future. We are waiting for your next arrival, sir/madam.
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Putra Bagus Setiawan
icon-origin-TRAVELOKA

8.5

/10

Reviewed 66 week(s) ago

Biasa saja, menu sarapan juga tidak banyak variasi, kurang adanya taman, Playground ndg ada, pelayan, satpam, semua ramah dan sangat membantu.

2 people find it helpful

Accommodation's Reply
05 Jan 2024
Warm greetings from Grand City Hotel Batu, Thank you Mr. Putra Bagus Setiawan for giving the best review for our hotel, sorry if there are any problems while staying at our hotel, we will continue to try to improve the facilities at our hotel. We are waiting for your return, Mr. Putra Bagus.
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Wahyuningtyas
icon-origin-TRAVELOKA

8.5

/10

Reviewed 66 week(s) ago

Not bad, okay? But it still needs to be improved. About the room not smelling good. But it's still comfortable for stayaction. Firstly, it was stuffy because there was no AC. But after a while it got really cold. Thanks.
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Accommodation's Reply
03 Jan 2024
Warm greetings from Grand City Hotel Batu, Thank you Mrs. Wahyuningtyas Siti Hajar for giving the best review for our hotel, sorry if there are any problems while staying at our hotel, we will continue to try to improve the facilities at our hotel. We are waiting for Mrs. Wahyu's return.
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Asy B. A.
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6.9

/10

Reviewed 66 week(s) ago

Hotelnya lumayan, makanannya variasi cuma agak kurang sedep, kamarnya lumayan, disediakan sajadah + Al Quran (👍), AC tidak ada, kamar mandinya pengap jadi kalo pintunya ke buka baunya sampai tempat tidur jadi kurang nyaman. Playground tidak ada info nya ad renovasi. Sayang banget. Padahal ajak anak biar bisa main-main di dalam hotel saja. Cuma ada kolam renang. Overall lumayan lah. Buat liburan anak. Makasih aplikasi.
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Accommodation's Reply
05 Jan 2024
Warm Greetings from Grand City Hotel Batu, Thank you Mrs. Asiyah for staying and giving the best review for our hotel. Sorry for the inconvenience Mrs. Asiyah during your stay at our hotel, we will continue to improve and improve, we look forward to welcoming you back at Grand City Hotel Rock.
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Rajib
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8.9

/10

Reviewed 67 week(s) ago

Its fun, the junior suite room is a bit old but relaxing. The food is kind of weird.

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Accommodation's Reply
03 Jan 2024
Warm Greetings from Grand City Hotel Batu. Thank you Mr. M. Suwadi Rajib for staying and giving the best review at our hotel. We apologize if there are any problems experienced during your stay, we will continue to improve. We look forward to welcoming you back to the Graand City Batu Hotel.
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Evelin a. w.
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9.7

/10

Reviewed 67 week(s) ago

Clean, comfortable, good service, thank you 🙏.
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Accommodation's Reply
03 Jan 2024
Warm Greetings from Grand City Hotel Batu, Thank you Mrs. Evelin Agustina Wijayanti. Have stayed and given the best review for our hotel. We look forward to welcoming you back to the Grand City Batu Hotel.
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Maria U.
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10.0

/10

Reviewed 74 week(s) ago

Comfortable, delicious breakfast meal.
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Zairin Zain
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9.7

/10

Reviewed 87 week(s) ago

Very good service, restaurant and room service.
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1 people find it helpful

Dudung M.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 88 week(s) ago

Hotel nyaman dan bersih meskipun tidak ber AC tapi sangat dingin hawanya. Variatif variatif. Menunya sangat enak dan banyak pilihan. Overall mantap dan recommended untuk ber budget terbatas.

1 people find it helpful

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Yolanda P. W.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 89 week(s) ago

The rooms are comfortable, we took 3 single beds + breakfast. The food is delicious, the staff is friendly, the location is roadside (easy to spot), the swimming pool is also comfortable & safe, our kids really enjoy it. Thank You.
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2 people find it helpful

Dewi R.
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10.0

/10

Reviewed 89 week(s) ago

Very satisfying service not disappointed staying here.
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Ida B. A.
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8.5

/10

Reviewed 91 week(s) ago

Spacious room. Clean water swimming pool. The breakfast menu is delicious and quite complete. It's a family choice 😀.
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