HARRIS Hotel & Convention Kelapa Gading

Hotels
Preferred Partner

8.7

/10

Very Good

4,299 reviews

What Guests Say About Their Stay

Bedroom (47)
Staff Friendliness (44)
Room Space (44)
Ambiance (43)
Indri G. P.
8.5
/ 10
Best hotel in north Jakarta! I am work from hotel and I'm so happy 😊 the pool is best! And the last one is this hotel close with mall. I will come back ASAP!
Thomas L. H.
10.0
/ 10
perfect for holiday/staycation, located inside Mall Kelapa Gading, staff were kind and helpful. The breakfast is also nice with many menu to choose from. definitely worth the price!
Eldi
8.5
/ 10
a really great place to stay, just connected to MKG, huge mall in kelaa gading where contains more than 600 shops with a many good choices for dinner. the gym run very well, there were a PT who was ready to correct your body movement when exercise and provided us towel. breakfast was good, I love the ratatouille and traditional drink (mix curcuma and ginger) I would like to stay in here at anytime I used to
Astuti M.
9.1
/ 10
Great location, for stay and hangout. It's easy to find everything you need. You just go down to Kelapa Gading Mall.
Gusti B. T. G.
9.4
/ 10
Very nice hotel, comfortable, clean, and direct access to Kelapa Gading Mall.
In the Area
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Jalan Bulevar Kelapa Gading Blok M, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named HARRIS Hotel & Conventions Kelapa Gading - Jakarta HARRIS Hotel & Convention Kelapa Gading is a hotel in a good neighborhood, which is located at East Kelapa Gading. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around HARRIS Hotel & Convention Kelapa Gading

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Jalan Bulevar Kelapa Gading Blok M, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240
Lobby HARRIS Hotel & Convention Kelapa Gading
Lobby 2 HARRIS Hotel & Convention Kelapa Gading

Discover More About HARRIS Hotel & Convention Kelapa Gading

note: hotel was previously named HARRIS Hotel & Conventions Kelapa Gading - Jakarta

Location


HARRIS Hotel & Convention Kelapa Gading is a hotel in a good neighborhood, which is located at East Kelapa Gading.

About HARRIS Hotel & Convention Kelapa Gading

From business event to corporate gathering, HARRIS Hotel & Convention Kelapa Gading provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HARRIS Hotel & Convention Kelapa Gading exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

HARRIS Hotel & Convention Kelapa Gading is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at HARRIS Hotel & Convention Kelapa Gading.

All facilities in HARRIS Hotel & Convention Kelapa Gading

Bar, Cafe and Lounge HARRIS Hotel & Convention Kelapa Gading
Bar, Cafe and Lounge
Swimming Pool HARRIS Hotel & Convention Kelapa Gading
Swimming Pool
Entertainment Facility HARRIS Hotel & Convention Kelapa Gading
Entertainment Facility
Fitness Center HARRIS Hotel & Convention Kelapa Gading
Fitness Center
Functional Hall HARRIS Hotel & Convention Kelapa Gading
Functional Hall

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Buffet breakfast

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Connectivity

  • LAN Internet
  • Free WiFi
  • WiFi in public area (surcharge)

Accessibilty

  • Accessible bathroom
  • Accessible parking

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in HARRIS Hotel & Convention Kelapa Gading

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 11-3-2025 to 27-3-2025.

General Check-in Instructions

In applying the government's rules about practicing health protocol to prevent the spread of Covid-19. We are now closing all the hotel public facilities, such as; gym, swimming pool, spa, meeting room and other facilities until further notice. Sorry for the inconvenience.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at HARRIS Hotel & Convention Kelapa Gading
307
Number of floors in HARRIS Hotel & Convention Kelapa Gading
18
Another facilities in HARRIS Hotel & Convention Kelapa Gading
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in HARRIS Hotel & Convention Kelapa Gading

What are available facilities at HARRIS Hotel & Convention Kelapa Gading?
There are top facilites at HARRIS Hotel & Convention Kelapa Gading such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Hotel & Convention Kelapa Gading?
The standard check-in time at HARRIS Hotel & Convention Kelapa Gading is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Hotel & Convention Kelapa Gading provide breakfast?
Yes, HARRIS Hotel & Convention Kelapa Gading provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in HARRIS Hotel & Convention Kelapa Gading

8.7
Very Good

From 4,299 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about HARRIS Hotel & Convention Kelapa Gading
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Bedroom (26)
Room Space (25)
Surroundings (24)
Ambiance (24)
Accessibility (23)
Staff Friendliness (22)
Bathroom (22)
Hotel Area (22)
Check-in/out Time (20)
Soundproof (16)
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Traveler Reviews HARRIS Hotel & Convention Kelapa Gading

Number of reviews per page
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40

Customer reviews

Gabrielly Z. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 1 week(s) ago

Harris kelapa gading awesome. We'll be back.

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Arian D. F.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

connecting with MKG, clean room and helpful staff
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+4

1 people find it helpful

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Novita P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Good and can be recommended.
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1 people find it helpful

J***o
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

Always the best for our stay
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yuni n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.0

/10

Reviewed 4 week(s) ago

The 2nd time choosing a staycation back to Harris Kelapa Gading and yes in the food section the rating finally fell to 7/10 🫠 For FO - very good in terms of check-in/out service For HK in the room what I found was the TOILET TISSUE was left over from the previous guest because it had been half used and there was no stock of toilet tissue. In the SOP if the guest has checked out then all the necessities of the previous guest such as Toilet Tissue even though there is still more SHOULD still be replaced with new ones for the next Guest, don't leave the impression that the Leftovers of Old Guests can be reused by Guests who have just checked in, this is very wrong CLEANLINESS concerns everything, so that guests still feel appreciated just like guests in general. For Breakfast: Please IMPROVE, especially in the Fried Noodle order section, it should be cooked like Fried Noodles in general, the seasoning is not complicated and the Soas is not too much, it's a shame that the Fried Noodles that I ordered ended up eating Fried Noodle Sauce because there was too much sauce that made me nauseous and stopped enjoying it 😩😩 The market snack bread is also like the Pink Steamed Cake, the texture is already hard like a stone, I even asked for help to re-steam it but it seems like it was only in the Microwave because the outside is still hard but only hot 😕 The bacon is also hard, the Soto Meat is still not soft enough and the broth is no longer hot, the Fried Vermicelli is also hard and difficult to enjoy 🥺 For this Restaurant, 5/10, it still needs to be homework for improvement 😟 For the Swimming Pool 9/10 because the employees greet you but are ready and give you towels promptly 👍👍 Security 9/10 Great like BCA Security Guards 💖 That's all from me and my family who stayed in room 1621, Happy Staycation 🫶🏻
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+5

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Karel W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 9 week(s) ago

This hotel is most our family favorite hotel when we go Jakarta. My kid can just walking to play at MKg

1 people find it helpful

Accommodation's Reply
06 Feb 2025
Dear Valued Guest, Thanks so much for sharing your feedback about your staycation experience at HARRIS Hotel & Conventions Kelapa Gading. we are glad to know that you enjoyed our location next to Summarecon Mall Kelapa Gading, and that we are able to be your favourite Hotel to spend your time with your family. Appreciate your comments and we hope that you will return to our hotel in the near future. HARRISly Yours, Francisco Holmes-Brown General Manager
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

Very comfortable for everyone, especially the cleanliness is very well maintained😊
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2 people find it helpful

Accommodation's Reply
04 Feb 2025
Dear Valued Guest, Thank you for staying with us. We are pleased to read that you had a comfortable stay and that you were satisfied with our cleanliness. Thank you for the feedback and we hope you visit us again on your next stay. HARRISly Yours, Francisco HOLMES-BROWN General Manager
s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.6

/10

Reviewed 10 week(s) ago

The parking lot is not big enough and parking is in the MKG basement. When you exit, you are still asked whether you want to pay with cash or flash... even though the receptionist said it was already a free parking system... please coordinate more with the parking counter staff for guests staying at the Harris Hotel
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Accommodation's Reply
04 Feb 2025
Dear Valued Guest, Thank you for staying with us and for the time you took to rate and review our hotel. Your feedback is our most precious source of information to help us improve our services and facilities in order to meet our Guest's expectations. Once again thank you very much and we look forward to having you with us. HARRISly Yours, Francisco Holmes-Brown General Manager
lenny l.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Strategic hotel for mall, good service. For breakfast, especially fried noodles and fried vermicelli, it's not good, because it's cooked carelessly, the noodles are too cooked and sweet.
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1 people find it helpful

Accommodation's Reply
04 Feb 2025
Dear Valued Guest, Thank you for staying with us and for the time you took to review our hotel. Thank you for bringing this to our attention. We sincerely apologize for not meeting your expectations in food taste. We've taken immediate action with our F&B team to address this issue. Once again thank you very much and we look forward to having you with us. HARRISly Yours, Francisco Holmes-Brown General Manager
daniel t.
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

It is very suitable to be a choice for staycation, especially family time. The atmosphere is comfortable, the service of the staff is good, and the completeness of the facilities is in accordance with the rate offered.
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Accommodation's Reply
04 Feb 2025
Dear Valued Guest, Hearing that you had a comfortable staycation is wonderful news to us. Thank you for your positive feedback, and we look forward to welcoming you and your family back for another staycation. HARRISly Yours, Francisco HOLMES-BROWN General Manager
E***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 12 week(s) ago

the food is all delicious, the waiters are also friendly
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1 people find it helpful

Accommodation's Reply
16 Jan 2025
Dear Valued Guest, It was a pleasure having you with us. We are glad to read that you had an enjoyable stay experience with us. We feel grateful to read that you were impressed with our food and helpful service. Thank you very much and we look forward to having you again with us. HARRISly Yours, Francisco Holmes-Brown General Manager
e***a
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Highly recommended for Harris Hotel
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Accommodation's Reply
16 Jan 2025
Dear Valued Guest, Thank you for staying with us, and to recommend HARRIS Hotel & Conventions Kelapa Gading. We are glad that the overall concept of our Hotel have been able to fulfil your expectations.. Have a pleasant day ahead, and we always look forward to welcoming you in our Hotel. HARRISly Yours, Francisco Holmes-Brown General Manager
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Marliana
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Overall good, often stay at this hotel.
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Accommodation's Reply
16 Jan 2025
Dear Valued Guest, It's always a pleasure having you with us. We are glad to read that you have stay experience with HARRIS Hotel Kelapa Gading. Thank you very much and we look forward to having you again with us. HARRISly Yours, Francisco HOLMES-BROWN General Manager
ika s. a.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Best in Kelapa Gading. Nice to stay
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Accommodation's Reply
16 Jan 2025
Dear Valued Guest, Thank you for having us. We are glad that you had a nice experience during your stay. Please be sure that your valuable comments will always help us to consistently improve our facilities and services. HARRISly Yours, Francisco HOLMES-BROWN General Manager
Siska I. H.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

The check in and check out process was very fast.
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Accommodation's Reply
16 Jan 2025
Dear Valued Guest, We are delighted to read your feedback. Our players are thrilled to hear this kind of words. It is truly our pleasure to be of service to you. We always look forward to welcoming you back to our Hotel. HARRISly Yours, Francisco HOLMES-BROWN General Manager
R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Great room. Nice service. Right within mall area. Convinient place to stay

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Accommodation's Reply
16 Jan 2025
Dear Valued Guest, It was a pleasure having you with us. We are glad to read that you had an enjoyable stay experience with us. We feel grateful to read that you were impressed with our room and service as well as its convenient location. Thank you very much and we look forward to having you again with us. HARRISly Yours, Francisco Holmes-Brown General Manager
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yuni n.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 13 week(s) ago

2 nights (24 Dec - 26 Dec) at Harris Kelapa Gading, the FO staff are friendly and very helpful, close to the mall and clean rooms, complete amenities, large swimming pool, and fun for family vacations, only the coffee tastes bad (my husband and I are coffee lovers), in the end we didn't finish the coffee, and yes the food choices are in accordance with the price of the room ☺️
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1 people find it helpful

Accommodation's Reply
16 Jan 2025
Dear Valued Guest, Thank you very much for sharing your feedback about your experience with us during your stay. Our customer’s feedback guides our business and helps us keep improving the service we provide. Have a pleasant day ahead and we wish to welcome you soon again in HARRIS Hotel & Convention Kelapa Gading. HARRISly Yours, Francisco Holmes-Brown General Manager
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Haris P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 14 week(s) ago

A pleasant experience staying at Harris Kelapa Gading. The staff is friendly, the hotel is clean, and comfortable.
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Accommodation's Reply
16 Jan 2025
Dear Valued Guest, It was a pleasure having you with us and thank you for sharing your review during your stay. We are glad to know that you had a pleasant experience with us. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. HARRISly Yours, Francisco Holmes-Brown General Manager
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.1

/10

Reviewed 14 week(s) ago

It's always a pleasant stay at Harris Kelapa Gading. The room is spacious, clean, fast service. The AC was stuck at 24celcius but it wasn't a big problem for us. Looking forward to stay again there!

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Accommodation's Reply
16 Jan 2025
Dear Valued Guest, Thank you for staying with us and for the time you took to share your review about our hotel. Your feedback is our most precious source of information in order to try to consistently improve our services and facilities. Once again thank you very much and we look forward to welcoming you again in the near future. HARRISly Yours, Francisco Holmes-Brown General Manager
D***a
icon-origin-TRAVELOKA

9.7

/10

Reviewed 14 week(s) ago

Good for staycation, friendly staff, clean rooms, large space.
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1 people find it helpful

Accommodation's Reply
16 Jan 2025
Dear Valued Guest, Thanks so much for sharing your feedback about your staycation experience at HARRIS Hotel & Conventions Kelapa Gading. We are glad to hear that our room and player's performance exceeded your expectations. Appreciate your comments and we hope that you will return to our hotel in the near future. HARRISly Yours, Francisco Holmes-Brown General Manager
Number of reviews per page
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Exterior 4 HARRIS Hotel & Convention Kelapa Gading

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