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Accommodation Services 3 Hotel Grand Pinus Berastagi

Accommodation Services 5 Hotel Grand Pinus Berastagi

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Hotel Grand Pinus Berastagi

Name: Hotel Grand Pinus Berastagi
Address: Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156, Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Sumatra Utara, 22156, Indonesia
Rating: 8.2

Hotels

Preferred Partner

8.2

/10

Very Good

254 reviews

In the Area

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Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156

Main Facilities

24-Hour Front Desk

Parking

WiFi

Hotel Grand Pinus Berastagi is a hotel in a good neighborhood, which is located at Berastagi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Grand Pinus Berastagi

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Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156

Discover More About Hotel Grand Pinus Berastagi

Location

Hotel Grand Pinus Berastagi is a hotel in a good neighborhood, which is located at Berastagi.

About Hotel Grand Pinus Berastagi

Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Grand Pinus Berastagi will also give you a pleasant stay.

Hotel Grand Pinus Berastagi is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Hotel Grand Pinus Berastagi is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Hotel Grand Pinus Berastagi, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Grand Pinus Berastagi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Grand Pinus Berastagi is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Grand Pinus Berastagi is a hotel with great comfort and excellent service according to most hotel's guests.

Hotel Grand Pinus Berastagi is a wise choice for travelers visiting Berastagi.

All facilities in Hotel Grand Pinus Berastagi

Lobby

Accommodation Services

Exterior

Bedroom

Others

In-room Facilities

Cable TV
Desk
Shower
TV

Public Facilities

Parking
Room service
WiFi in public area

Hotel Services

Front desk
24-hour Receptionist
Limited hours room service

Connectivity

Free WiFi

General

Terrace

Accommodation Policy & General Information in Hotel Grand Pinus Berastagi

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Available rooms at Hotel Grand Pinus Berastagi	18
Number of floors in Hotel Grand Pinus Berastagi	2
Another facilities in Hotel Grand Pinus Berastagi	Cable TV, Desk, Shower, TV, Room service

Frequently asked question in Hotel Grand Pinus Berastagi

What are available facilities at Hotel Grand Pinus Berastagi?

There are top facilites at Hotel Grand Pinus Berastagi such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Grand Pinus Berastagi?

The standard check-in time at Hotel Grand Pinus Berastagi is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Hotel Grand Pinus Berastagi

Overall Ratings & Reviews Hotel Grand Pinus Berastagi

Traveloka (254)

8.2

Very Good

From 254 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

8.3

Meal

8.0

Location

8.1

Service and Facilites

8.2

People often mention about Hotel Grand Pinus Berastagi

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Surroundings (5)

Accessibility (5)

Ambiance (5)

Bathroom (5)

Room Space (4)

Soundproof (4)

Bedroom (4)

Hotel Area (4)

Distance to City Center (3)

Staff Friendliness (3)

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Traveler Reviews Hotel Grand Pinus Berastagi

Number of reviews per page

Customer reviews

Timotius l.

Business

8.5

/10

Reviewed 3 week(s) ago

The place is clean and the mattress is soft

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Accommodation's Reply

27 Feb 2025

Thank you, we are glad that Mr. Timotius enjoyed his stay at the Grand Pinus Hotel, see you on another occasion, Sir.

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M***D

Staycation

8.5

/10

Reviewed 5 week(s) ago

Good stay and wonderful view and breeze

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Accommodation's Reply

27 Feb 2025

Thak you for staying at Hotel Grand Pinus. Till we meet you again Sir.

Irwan D. T. S.

Leisure

8.3

/10

Reviewed 8 week(s) ago

Hot water for bathing is not working.

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1 people find it helpful

Accommodation's Reply

22 Jan 2025

We apologize for the inconvenience, our staff is happy to help if you report the problem you are facing at another time.

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d***u

8.2

/10

Reviewed 9 week(s) ago

The place is nice, the atmosphere is also nice, but the road to the hotel is a bit bad.

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1 people find it helpful

Accommodation's Reply

22 Jan 2025

We are glad you enjoyed your stay at Grand Pinus. See you next time.

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Rudi C.

8.0

/10

Reviewed 9 week(s) ago

The blanket smells a bit unpleasant, like it hasn't been changed.

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2 people find it helpful

Accommodation's Reply

22 Jan 2025

Thank you for your input, Mr. Rudi, it will be an improvement for us. See you on another occasion.

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L***s

Leisure

8.2

/10

Reviewed 10 week(s) ago

the staff is friendly. there is hot water. the blanket is thin and torn at the edges. there is no telephone in the room so if you need anything you have to go down and ask the receptionist.

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1 people find it helpful

Accommodation's Reply

22 Jan 2025

Thank you ma'am, your input will be an improvement for us. See you again.

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T***q

10.0

/10

Reviewed 17 week(s) ago

It's nice and fits the budget, the hot water is ready at any time, no need to wait in the morning. The room is comfortable

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Accommodation's Reply

19 Nov 2024

Thank you Mr. T for visiting Hotel Grand Pinus. We are glad that you enjoyed your stay at Hotel Grand Pinus. We always strive to provide comfortable accommodation at affordable prices for our customers.

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d***n

Staycation

9.4

/10

Reviewed 18 week(s) ago

Satisfied, Comfortable, Clean place, Suitable for family vacation accommodation. The price is worth it with the facilities

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Accommodation's Reply

12 Nov 2024

Thank you for your testimonial, we are happy to provide affordable accommodation with good quality. See you on another occasion.

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Frendy C.

10.0

/10

Reviewed 25 week(s) ago

Favorite if you go to Brastagi. Hopefully the service will remain like this.

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Accommodation's Reply

24 Sep 2024

Thank you, Brother Frendy, for your review. See you again on another occasion.

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A***e

Business

8.2

/10

Reviewed 30 week(s) ago

It's quite comfortable, minus the entrance is a bit destroyed.

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5 people find it helpful

Ichsan H.

Leisure

5.6

/10

Reviewed 35 week(s) ago

I upgraded to the most expensive room, to 980,000 per night, stayed two nights, which should be up to the standard of a star hotel room. Rooms without TV broadcasts, bathroom hot water is problematic, no minibar and coffee/tea equipment or water heater, no breakfast, mattresses on the 2nd floor are placed on the floor, towels have to be asked for every day. In the rain, the balcony chairs got wet and the most unsafe thing was the uneven stairs and room floor. My son tripped several times.

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5 people find it helpful

Accommodation's Reply

01 Aug 2024

Thank you for the review, Mr. Ichsan. Based on our notes, Mr. Ichan requested a room upgrade from the deluxe type to the villa type on Saturday with a room rate of 800 thousand and on Sunday with a rate of 600 thousand. One of the advantages of our Villa Level rooms is that they can accommodate large families of 5-8 people, at prices that are still economical when compared to booking 3 or 4 separate rooms. However, your input will be our concern for improving services and facilities at the Grand Pinus Hotel. Regards.

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i***a

8.5

/10

Reviewed 38 week(s) ago

Good but far stronger

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Accommodation's Reply

25 Jun 2024

Thank you for staying at the Grand Pinus Hotel, see you next time Sir/Ma'am.

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Dara N. P.

10.0

/10

Reviewed 42 week(s) ago

Great and want to stay again.

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5 people find it helpful

Accommodation's Reply

27 May 2024

Thank you Mrs. Dara, we look forward to welcoming you in the future.

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D***a

10.0

/10

Reviewed 42 week(s) ago

It's really cool and fun.

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3 people find it helpful

Accommodation's Reply

27 May 2024

See you next time sir/madam, we are happy to serve you.

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Y***e

Leisure

8.1

/10

Reviewed 43 week(s) ago

At least smile a little or make small talk when guests check in, sir, don't have a flat face 😆.

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4 people find it helpful

Accommodation's Reply

27 May 2024

Thank you for your input, ma'am, it is material for us to improve. Regards.

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Hadi p.

6.0

/10

Reviewed 48 week(s) ago

Akses menuju ke beberapa kamar tidak ada kanopi, sehingga bila hujan ya kehujanan, jika panas ya kepanasan. Intinya kenyamanan customer belum di perhatikan penuh oleh owners. Pelayanan hanya 1 orang (melayani di Cs dan dapur juga), saat melayani di Front office tangan ybs penuh dengan tepung setelah dari dapur. Harga it ' s over walau waktu moment tapi tidak sebanding dengan yang diharapkan Customer. Thanks.

3 people find it helpful

Accommodation's Reply

01 May 2024

Thank you for your input, Mr Hadi, it is an improvement for us. We will further improve services during peak season.

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Yessy S.

Leisure

9.4

/10

Reviewed 48 week(s) ago

The hotel turned out to be clean and comfortable, the view of the scenery looks like Mount Sinabung, only the location of the road to the hotel is a bit narrow, but the service is very good. Next time if all the hotels are full, you can come back here again.

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8 people find it helpful

Accommodation's Reply

01 May 2024

Thank you for visiting Mrs. Yessy, see you again at the next opportunity.

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T***y

5.0

/10

Reviewed 48 week(s) ago

Dirty room, lots of cockroaches, smells of mold, worn out furniture, no wifi.

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1 people find it helpful

Accommodation's Reply

17 Apr 2024

Thank you for your positive wishes. Be an improvement for us in the future.

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Evi S.

9.7

/10

Reviewed 49 week(s) ago

Bersih, tenang dan nyaman. Pelayanan juga ramah, gak nyesal lah pokoknya. Lain kali akn ke sini lagi.

2 people find it helpful

Accommodation's Reply

04 Apr 2024

Thank you Mrs. Evi, we are very happy that Mrs. Evi enjoyed your stay at the Grand Pinus Hotel. We look forward to the opportunity to serve you in the future. Regards.

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Arifin A. A.

8.5

/10

Reviewed 52 week(s) ago

Bagus, bersih, dan pelayanannya juga ramah, terima kasih.

1 people find it helpful

Accommodation's Reply

18 Mar 2024

We are happy that Mr Arifin enjoyed staying at the Grand Pinus Hotel. See you next time.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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