The location close to Sumatra trans road. However, the staff not helpful. The room, bedroom, bathroom so unpleasent, smelly, dirty, blanket not washed, water heater not functioning. Hotel area so unpleasent. Definitely will not return again to this hotel in the future. Fyr, the room was the"VIP".
We arrived late in the evening but the hotel still kept our reservation. Power was out on the ground floor, so checking in was a little trickier. Only cash was accepted. Nevertheless we were able to renew online for subsequent days. Location was convenient, within walking distance to the mall and the bus company (Family Raya) to Padang.
No towels. Conditions room very dusty also hot water is very limited. I ordered 4 roomS and there is one room with damaged ac, they change at 1 am in the morning. In the picture there is bath tub in premium room but the fact I don't get anything even for hot water.
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia