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Mataram Square Hotel

Name: Mataram Square Hotel
Address: Jalan R Soeprapto No 21 A Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83112, Jalan R Soeprapto No 21 A Mataram, Nusa Tenggara Barat, 83112, Indonesia
Rating: 8.3

Hotels

8.2

/10

Very Good

1,089 reviews

What Guests Say About Their Stay

Adnaan I.

9.4

/ 10

A very nice hotel with a business standard. I'm surprised it's only 2 stars. Room was big and clean with lots of storage space for clothes, a desk and a table. There was also a balcony. The staff were really nice as well

In the Area

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Jalan R Soeprapto No 21 A Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83112

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Mataram Square Hotel is a hotel in a good neighborhood, which is located at Ampenan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Mataram Square Hotel

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What's around Mataram Square Hotel

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Jalan R Soeprapto No 21 A Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83112

Discover More About Mataram Square Hotel

Location

Mataram Square Hotel is a hotel in a good neighborhood, which is located at Ampenan.

Not only well positioned, but Mataram Square Hotel is also one of hotels near the following Gili Trawangan within 26.53 km and Benang Kelambu Waterfall within 28.48 km.

About Mataram Square Hotel

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Mataram Square Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mataram Square Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mataram Square Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Mataram Square Hotel is a wise choice for travelers visiting Ampenan.

All facilities in Mataram Square Hotel

Others

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Hotel Services

Bellhop
Express check-in
Express check-out
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Newspaper

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Buffet breakfast

General

AC
Non-smoking room
Smoking area

Things to Do

Massage
Spa

Shuttle Service

Airport transfer (surcharge)
Ferry terminal shuttle (surcharge)

Business Facilities

Meeting facilities
Photocopier

In-room Facilities

Desk
Shower

Transportation

Car rental

Sports and Recreations

Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Mataram Square Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Mataram Square Hotel	41
Number of floors in Mataram Square Hotel	3
Another facilities in Mataram Square Hotel	24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Mataram Square Hotel

What are available facilities at Mataram Square Hotel?

There are top facilites at Mataram Square Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mataram Square Hotel?

The standard check-in time at Mataram Square Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Mataram Square Hotel provide breakfast?

Yes, Mataram Square Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Mataram Square Hotel

Overall Ratings & Reviews Mataram Square Hotel

Traveloka (1,089)

8.2

Very Good

From 1,089 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.3

Meal

8.0

Location

8.4

Service and Facilites

8.2

People often mention about Mataram Square Hotel

All

Accessibility (4)

Surroundings (3)

Ambiance (3)

Room Space (3)

Bathroom (3)

Hotel Area (3)

Distance to City Center (2)

Activity Option (2)

Check-in/out Time (2)

Soundproof (2)

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Traveler Reviews Mataram Square Hotel

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Customer reviews

Asri W.

10.0

/10

Reviewed 7 week(s) ago

Friendly staff, fairly clean rooms, daily cleaning service makes you comfortable.

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D***a

Leisure

8.5

/10

Reviewed 13 week(s) ago

First experience staying here, great room service and strategic location. Hopefully can visit Lombok again and it seems like will choose to stay here.

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Ari S. A.

Leisure

9.4

/10

Reviewed 25 week(s) ago

Awesome! The hotel is as expected and can be accepted in very good condition. Categorized as a 2-star hotel, but after trying it directly it turns out to be more than that. The price is relatively cheap to get facilities like this. Highly recommended for visitors from outside who want to vacation in Lombok 👍🏻👍🏻👍🏻

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M***d

Leisure

8.2

/10

Reviewed 26 week(s) ago

Bookings from apps are said to be considered the same. There is no king size bed. So you get a separate bed. Good location, at that time it was a bit noisy because there was a disability event, he said. Just standard restaurant food. But it's better than nothing.

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1 people find it helpful

G***t

5.8

/10

Reviewed 29 week(s) ago

The AC is hot, the hotel is next to the NTB Regional Police, the sniffer dogs are already making noise at 3 am.

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R***a

Business

10.0

/10

Reviewed 39 week(s) ago

Hope it will be better. The breakfast has been improved again.

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Dwi N. A.

Staycation

8.5

/10

Reviewed 39 week(s) ago

Close to the city center and Mataram city shopping center.

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Muhammad A.

9.4

/10

Reviewed 76 week(s) ago

The accommodation is very comfortable. The staff service is good & friendly. It will be an option to stay overnight on another occasion.

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Maudy

5.7

/10

Reviewed 78 week(s) ago

The mattress had lots of bed bugs on the pillow. Honestly, I was really disappointed that I couldn't sleep on the mattress because my body was itching all because of insects and bed bugs.

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Faizol Faizol

6.0

/10

Reviewed 78 week(s) ago

At room 316, air conditioner was not cooling. Wifi cannot get, need to go to lobby to access, lift under repair, need to use stair up. I had changed to other hotel nearby after 30 minutes check in after the receptionist allowed. Can online agent refund me the pay.

1 people find it helpful

Rinah Safitri

8.5

/10

Reviewed 89 week(s) ago

So far semua bagus di hotel ini, cuma yang mengganggu gonggongan anjing. Kayaknya di belakang hotel ada penangkaran anjing.

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husnul m.

10.0

/10

Reviewed 111 week(s) ago

Very nice place and good price, just really recommended.

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2 people find it helpful

LUH R.

6.4

/10

Reviewed 112 week(s) ago

Ini kali kedua saya menginap di Mataram Hotel Square. Kali ini, kamar yang saya tempati AC nya bocor, kamar mandinya bau, wastafel bocor, dan dinding kamar mandinya masih ada debu yang menempel. Namun, pelayanan resepsionisnya ramah dan mau memenuhi permintaan saya. Segera tolak jika anda diberikan kamar nomor 218. Semoga pihak hotel mau memperbaiki permasalahan ini agar tidak terjadi pada tamu hotel yang lainnya. Terima kasih.

sugihartono

8.8

/10

Reviewed 119 week(s) ago

Lokasi cukup strategis dan kebersihan maupun tempat parkir cukup oke. Harga bersahabat sesuai dengan kantong.

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Ardi S.

6.9

/10

Reviewed 122 week(s) ago

The ac is not cold. Room size and cleanliness is ok. Service is also ok.

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Ani

5.9

/10

Reviewed 125 week(s) ago

Kamar bersih dan luas, tersedia air panas, tapi sayang pas booking kita pesen yang 1 bed tapi pas check in malah dikasih yang 2 bed, alasannya kamar penuh tapi sepi-sepi aja saya lihat 🙃. Terus agak berisik karena tepat di bawah kamar ternyata kandang anjing pelacak polda.

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Armin S.

9.7

/10

Reviewed 126 week(s) ago

Kamar luas, harum, fasilitas sesuai harga

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Idha R.

6.0

/10

Reviewed 127 week(s) ago

Hotel slippers & warm water are not available. The restaurant is closed.

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Sastra

8.5

/10

Reviewed 128 week(s) ago

Minus there is no restaurant but suitable for transit, spacious & clean rooms, friendly hotel service, close to the District Court, NTB Police and others.

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zaenudin mansur

5.9

/10

Reviewed 139 week(s) ago

Receptionist yang jaga malam (cowok) sangat tidak ramah sama sekali. Ketika kami mennyakan apa tidak disediakan sandal, dia mejawab dengan ketus, maaf yang booking dengan aplikasi tidak mendapatkan sandal, tapi setelah ada housekeeping yang lewat, aku coba menanyakan sandal, dengan segera housekeeping mengambilkannya. Intinya receptionist yang cowok sangat tidak ramah. Merasa kecewa banget. Merasa takut lembali lagi ke hotel ini.

4 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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