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Mercure Samarinda
Hotels
8.6
Impressive
From 1,701 verified guests reviews
In the Area
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Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Mercure Samarinda
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Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112
Discover More About Mercure Samarinda
Location
Mercure Samarinda is located in area / city Samarinda City Center.
About Mercure Samarinda
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Mercure Samarinda is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Mercure Samarinda.
All facilities in Mercure Samarinda
Common Space
Lobby
Exterior
Others
Restaurant
Transportation
- Bus/truck parking
- Valet parking
Public Facilities
- Parking
- WiFi in public area
Hotel Services
- Concierge
- 24-hour Receptionist
Things to Do
- Outdoor pool
General
- Swimming pool
In-room Facilities
- TV
Accommodation Policy & General Information in Mercure Samarinda
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Number of floors in Mercure Samarinda | 13 |
Another facilities in Mercure Samarinda | Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist |
Frequently asked question in Mercure Samarinda
What are available facilities at Mercure Samarinda?
There are top facilites at Mercure Samarinda such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Samarinda?
The standard check-in time at Mercure Samarinda is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Mercure Samarinda
Overall Rating & Reviews
From 1,701 verified guests reviews
8.6
Impressive
Fantastic
706
Very Good
724
Satisfying
62
Average
210
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
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Show Reviews with Photos
M***a
This is a guest profile.
10
/ 10
27 Dec 2024
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Accommodation's Reply
01 Jan 2025
Dear Sir/Madam, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel's service and quality. We appreciate the value that you have given, we are always waiting for your presence with your colleagues and family again with a better and more enjoyable experience in the future. Warm regards, Seto Marsono. General Manager
D***y
This is a guest profile.
Leisure
10
/ 10
22 Dec 2024
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Accommodation's Reply
01 Jan 2025
Dear Sir/Madam, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel's service and quality. We appreciate the value that you have given, we are always waiting for your presence with your colleagues and family again with a better and more enjoyable experience in the future. Warm regards, Seto Marsono. General Manager
MC
Metty C.
Business travel
9.1
/ 10
21 Dec 2024
Hotel was so convenience. Direct access to mall. Roof top is the best. You can enjoy samarinda's city view and music. Overall is good. It will perfect if facilities can well maintenance better.
1 liked this review
Accommodation's Reply
26 Dec 2024
Dear Mrs./Ms. Metty C, Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. At Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Seto Marsono. General Manager.
S***i
This is a guest profile.
9.7
/ 10
12 Nov 2024
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Accommodation's Reply
25 Nov 2024
Dear Sir/Madam. Greetings from Mercure Samarinda, Thank you for your feedback regarding your recent visit to Mercure Samarinda. We are pleased to hear that your experience staying with us was in accordance with your expectations. We appreciate the value that you have given, we are always waiting for your return with a better and more enjoyable experience in the future. Warm Regards. Seto Marsono. General Manager.
Yuliana R.
8.2
/ 10
13 Oct 2024
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Accommodation's Reply
16 Oct 2024
Dear Mrs. Yuliana R. Greetings from Mercure Samarinda, Thank you for your feedback regarding your recent visit to Mercure Samarinda. We are pleased to hear that your experience staying with us was in accordance with your expectations. We appreciate the value you have given, we are always waiting for your return with a better and more enjoyable experience in the future. Warm Regards. Seto Marsono. General Manager.
S***a
This is a guest profile.
9.4
/ 10
07 Oct 2024
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Accommodation's Reply
19 Oct 2024
Dear Sir/Madam, Greetings from Mercure Hotel Samarinda, Thank you for your feedback regarding your recent visit to Mercure Samarinda. We are pleased to hear that your experience staying with us was in accordance with your expectations. We appreciate the value you have given, we are always waiting for your return with a better and more enjoyable experience in the future. Warm Regards, Seto Marsono. General Manager.
W***a
This is a guest profile.
10
/ 10
13 Aug 2024
Like this review?
Accommodation's Reply
25 Aug 2024
Dear Valued Guest, Thank you so much for the perfect rating given to us. We appreciate it so much. We are looking forward to greet you back on your next visit at Mercure Samarinda. Best regards, Seto Marsono. General Manager.
V***r
This is a guest profile.
Business travel
6.3
/ 10
01 Aug 2024
Delay of more than 1 hour to delivery the food, and It was could. I stayed in a Room close to a show from the hotel, Impossible to sleep. O asked to change and the New Room was a smoking Room. They wake me after I was sleeping. Very bad experiency. Do not recommend It at all.
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Y***n
This is a guest profile.
10
/ 10
27 Jul 2024
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Accommodation's Reply
31 Jul 2024
Dear Sir/Madam. Greetings from Mercure Samarinda, Thank you for the response given regarding your recent visit to Mercure Samarinda. We are happy to hear that your experience of staying with us met your expectations. We appreciate the value you have provided, we always look forward to welcoming you back with a better and more enjoyable experience in the future. Warm regards. Seto Marsono. General Manager.
Rohiman
Leisure
9.4
/ 10
26 Jun 2024
Suitable for those who want to stay here for a long time.
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