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New Hollywood Hotel
Hotels
8.1
/10
Very Good
1,206 reviews
What Guests Say About Their Stay
Staff Friendliness (26)
Room Space (26)
Bedroom (25)
Hotel Area (22)
Abdul G. R.
9.2
/ 10
Nice enough to stay for work purpose. Convenient.
In the Area
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Jalan Kuantan Raya No.120, Lima Puluh, Pekanbaru, Riau, Indonesia, 28142
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in New Hollywood Hotel
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Jalan Kuantan Raya No.120, Lima Puluh, Pekanbaru, Riau, Indonesia, 28142
Discover More About New Hollywood Hotel
Location
New Hollywood Hotel is located in area / city Lima Puluh Kota Regency.
About New Hollywood Hotel
From business event to corporate gathering, New Hollywood Hotel provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at New Hollywood Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from New Hollywood Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
New Hollywood Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, New Hollywood Hotel is the right place to stay.
All facilities in New Hollywood Hotel
Bar, Cafe and Lounge
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Newspaper in lobby
- Newspaper
- Wedding service
Public Facilities
- Parking
- 24-hour room service
- Restaurant
- Room service
- WiFi in public area
General
- AC
- Ballroom
- Banquet
Things to Do
- Karaoke
- Massage
Business Facilities
- Meeting facilities
- Projector
In-room Facilities
- Shower
- TV
Food and Drinks
- Bar
Connectivity
- Free WiFi
Accommodation Policy & General Information in New Hollywood Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Early Check-in
You're not allowed to check-in before the accommodation’s check-in time.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at New Hollywood Hotel | 138 |
Number of floors in New Hollywood Hotel | 7 |
Another facilities in New Hollywood Hotel | Front desk, 24-hour Receptionist, 24-hour security, Late Check-out, Laundry service |
Frequently asked question in New Hollywood Hotel
What are available facilities at New Hollywood Hotel?
There are top facilites at New Hollywood Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at New Hollywood Hotel?
The standard check-in time at New Hollywood Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in New Hollywood Hotel
Traveloka (1,206)
8.1
Very Good
From 1,206 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
8.0
Meal
8.1
Location
8.1
Service and Facilites
8.0
People often mention about New Hollywood Hotel
All
Staff Friendliness (26)
Ambiance (24)
Room Space (23)
Bedroom (23)
Distance to City Center (22)
Accessibility (21)
Bathroom (21)
Hotel Area (17)
Check-in/out Time (15)
Soundproof (15)
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Traveler Reviews New Hollywood Hotel
Number of reviews per page
20
40
Customer reviews
IN
Iwan N.
Leisure
8.8
/10
Reviewed 2 week(s) ago
room key 1 occupant of room 2, Access makes it complicated to call security. if leaving the room, should be given 1 key for each guest access to the elevator
lift
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1 people find it helpful
Accommodation's Reply
05 Apr 2025
Dear Mr. Iwan N, Warm greetings from New Hollywood Hotel Pekanbaru,. Thank you for choosing New Hollywood Hotel Pekanbaru and for taking the time to provide a review and rating for our hotel. We apologize for the inconvenience that Mr. Iwan experienced when staying overnight at New Hotel Hollywood Pekanbaru. Especially in the key delivery service. We immediately conducted an evaluation and we also informed you that if you would like to add a room key, you can do so at our Reception and our reception staff will always assist you, and we aim for Mr. Iwan and our other guests to feel comfortable when staying overnight at New Hollywood Hotel Pekanbaru. Once again we apologize and we ensure that in the future this will be even better. Once again thank you and we look forward to your next visit by providing another extraordinary experience. Warm Regards,. Management
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Refiadi
Staycation
8.5
/10
Reviewed 4 week(s) ago
Comfortable, easy access. Fun.
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Accommodation's Reply
17 Mar 2025
Dear Mr. Refiadi, Warm greetings from New Hollywood Hotel Pekanbaru,. Thank you for choosing New Hollywood Hotel Pekanbaru and for taking the time to give the best review and rating for our hotel. We are happy to hear that you are very satisfied with the service we provide so that you feel comfortable and happy to stay with us. Our goal is to give the best impression so that you will visit often and recommend us to others. We will convey the best rating that you have given to our team which will motivate them to provide even better service. Thank you again and we look forward to your next visit by providing another extraordinary experience. Warm Regards,. Management
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Taca O.
Staycation
8.5
/10
Reviewed 5 week(s) ago
The place is comfortable and strategic
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Accommodation's Reply
08 Mar 2025
Dear Mrs. Taca O, Warm greetings from New Hollywood Hotel Pekanbaru,. Thank you for choosing New Hollywood Hotel Pekanbaru. And for taking the time to give a review and rating. The best for our hotel. We are happy to hear that you are very satisfied with the cleanliness, service and our hospitality that make you comfortable and happy to stay with us. Our goal is to provide the best level of service so that you will often visit and recommend us to your friends and colleagues. I will convey the best rating that you have given to our team which will motivate them to provide even better service. Thank you again and we look forward to your next visit by providing another extraordinary experience. Warm Regards, Management
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E***a
Leisure
8.0
/10
Reviewed 6 week(s) ago
Aircond is not cold enough. Service is good. Room door is a bit difficult to open.
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Accommodation's Reply
02 Mar 2025
Dear Mr./Mrs. E*a, Warm greetings from New Hollywood Hotel Pekanbaru,. Thank you for choosing New Hollywood Hotel Pekanbaru. And for taking the time to give a review and rating. For our hotel. We apologize for the inconvenience that Mr./Mrs. E*a experienced when staying overnight at New Hotel Hollywood Pekanbaru. Especially when you are staying overnight at New Hollywood Hotel. In this case, we ensure that we will always check the utilities in our rooms so that they can run well and we ensure that we innovate in our rooms, especially if Mr./Mrs. E*a stays overnight in our newest unit in the New Deluxe and Executive Rooms. Once again, we apologize and we ensure that in the future this will be even better. Once again, thank you and we look forward to your visit. Furthermore, by providing another extraordinary experience. Warm Regards,. Management
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M***d
8.7
/10
Reviewed 7 week(s) ago
The facilities are okay. But it's too noisy, maybe because of the clubbing crowd
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Accommodation's Reply
02 Mar 2025
Dear Mr./Mrs. M*d, Warm greetings from New Hollywood Hotel Pekanbaru,. Thank you for choosing New Hollywood Hotel Pekanbaru. And for taking the time to give a review and rating for our hotel. And we apologize for the inconvenience that Mr./Mrs. M*d experienced when staying overnight at New Hotel Hollywood Pekanbaru, Your comfort was disturbed by the noise from the club. We suggest that in the future you can take a room on the 7th and 8th floors with the best view and we ensure that your comfort is guaranteed on those floors. Once again we apologize profusely for the inconvenience that you experienced at New Hollywood Hotel Pekanbaru. Once again thank you and we look forward to your next visit by providing another extraordinary experience. Warm Regards,. Management
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W***y
10.0
/10
Reviewed 7 week(s) ago
very good and the receptionist is friendly and nice
the room is nice and functions as it should
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Accommodation's Reply
02 Mar 2025
Dear Mr./Mrs. W*y, Warm greetings from New Hollywood Hotel Pekanbaru,. Thank you for choosing New Hollywood Hotel Pekanbaru. And for taking the time to give a review and rating. The best for our hotel. We are happy to hear that you are very satisfied with the cleanliness, service and our hospitality that make you comfortable and happy to stay with us. Our goal is to provide the highest level of service. So that you will often visit and recommend us. To others. I will convey the best rating that you have given. To our team which will motivate them to provide. Better service. Once again thank you and we look forward to your visit. Next by providing another extraordinary experience. Warm Regards, Management
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F***n
9.1
/10
Reviewed 8 week(s) ago
I stayed with my wife and kids. They were all comfortable 👍
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Accommodation's Reply
18 Feb 2025
Dear Mr./Mrs. F*n, Warm greetings from New Hollywood Hotel Pekanbaru,. Thank you for choosing New Hollywood Hotel Pekanbaru and for taking the time to give the best review and rating for our hotel. We are happy to hear that you are very satisfied with the comfort and hospitality that makes you comfortable and happy to stay with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will convey the best rating that you have given to our team which will motivate them to provide even better service. Thank you again and we look forward to your visit. Next by providing another extraordinary experience. Warm Regards,. Management
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A***a
Staycation
8.2
/10
Reviewed 8 week(s) ago
The experience of staying at this hotel is good enough for just resting. But for a vacation with family I think it is lacking because of the free atmosphere of the hotel.
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1 people find it helpful
Accommodation's Reply
18 Feb 2025
Dear Mr./Mrs. A*a, Warm greetings from New Hollywood Hotel Pekanbaru,. Thank you for choosing New Hollywood Hotel Pekanbaru and for taking the time to give the best review and rating for our hotel. We are happy to hear that you are very satisfied with our service. And we ensure your input as a comfortable hotel for families. We understand and ensure that New Hollywood Hotel Pekanbaru is a hotel with the main purpose. For family guests. I will convey the best rating that you have given to our team which will motivate them to provide even better service. Thank you again and we look forward to your next visit by providing another extraordinary experience. Warm Regards,. Management
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f***a
Business
9.4
/10
Reviewed 9 week(s) ago
honest review even though the room doesn't match the picture, but it's still worth it, the room and toilet are clean and comfortable.. next time I can stay here again.. continued success New Hollywood Hotel 👏🏻
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2 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Mr./Mrs. F*a, Warm greetings from New Hollywood Hotel Pekanbaru. Thank you for choosing New Hollywood Hotel Pekanbaru. And for taking the time to give a review and rating. The best for our hotel. We are happy to hear that you are very satisfied with the cleanliness, service and hospitality that makes you comfortable and happy to stay with us. Our goal is to provide the highest level of service. So that you will often visit and recommend us. To others. I will convey the best rating that you have given. To our team that will motivate them to provide even better service. Thank you again and we look forward to your visit. Furthermore by providing another extraordinary experience. Warm Regards, Management
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H***a
5.0
/10
Reviewed 10 week(s) ago
The check in and out process is very long and the service is slow, not friendly
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Accommodation's Reply
05 Feb 2025
Dear Mr./Mrs. H*a, Warm greetings from New Hollywood Hotel Pekanbaru,. Thank you for choosing New Hollywood Hotel Pekanbaru. And for taking the time to provide a review and rating. For our hotel. We apologize for the inconvenience you experienced when staying at New Hotel Hollywood Pekanbaru. Especially the problem of the long check-in and check-out process, especially in preparing the room so that your room should have been prepared immediately, We are evaluating and improving the check-in process and service from the staff so that you and our other guests will feel the best from us. Once again we apologize and we ensure that in the future it will be even better. Once again thank you and we look forward to your visit. Furthermore, by providing another extraordinary experience. Warm Regards,. Management.
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M***g
Leisure
8.8
/10
Reviewed 10 week(s) ago
The staff is friendly, because it's my first time
I'm happy because the place is nice, neat and clean
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Accommodation's Reply
05 Feb 2025
Dear Mr./Mrs. M*g, Warm greetings from New Hollywood Hotel Pekanbaru,. Thank you for choosing New Hollywood Hotel Pekanbaru. And for taking the time to give a review and rating. The best for our hotel. We are happy to hear that you are very satisfied with the cleanliness, service and our hospitality that make you comfortable and happy to stay with us. Our goal is to provide the highest level of service. So that you will often visit and recommend us. To others. I will convey the best rating that you have given. To our team which will motivate them to provide. Better service. Once again thank you and we look forward to your visit. Next by providing another extraordinary experience. Warm Regards, Management
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G***t
Business
10.0
/10
Reviewed 10 week(s) ago
The environment and staff are friendly…the vehicle parking is comfortable and shady. The hotel area is close to eating places and gas stations.
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Mr./Mrs. G*t, Warm greetings from New Hollywood Hotel Pekanbaru. Thank you for choosing New Hollywood Hotel Pekanbaru. And for taking the time to give a review and rating. The best for our hotel. We are happy to hear that you are very satisfied with the cleanliness, service and hospitality that makes you comfortable and happy to stay with us. Our goal is to provide the highest level of service. So that you will often visit and recommend us. To others. I will convey the best rating that you have given. To our team that will motivate them to provide even better service. Thank you again and we look forward to your visit. Furthermore by providing another extraordinary experience. Warm Regards, Management
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G***t
Leisure
5.6
/10
Reviewed 11 week(s) ago
The room is small
The floor is not clean
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T***k
8.5
/10
Reviewed 12 week(s) ago
comfortable and clean enough to live in
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Accommodation's Reply
16 Jan 2025
Dear Mr./Mrs. T*ke, Thank you for choosing New Hollywood Hotel Pekanbaru and for taking the time to give your best review and rating for our hotel. We are glad to hear that you are very satisfied with our cleanliness, service and hospitality that made you comfortable and happy to stay with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will convey the best rating that you have given to our team which will motivate them to provide even better service. Thank you again and we look forward to your next visit with another amazing experience. Warm Regards, Management
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D
Denny
8.1
/10
Reviewed 13 week(s) ago
The breakfast is not really good. Hopefully you can prepare more variations. It doesn't need to be luxurious, it's simple but it doesn't have to be MINIMAL
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1 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Mr./Mrs. Denny, Thank you for choosing New Hollywood Hotel Pekanbaru and for taking the time to give your best review and rating for our hotel. We are glad to hear that you are very satisfied with our cleanliness, service and hospitality that made you comfortable and happy to stay with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will convey the best rating that you have given to our team which will motivate them to provide even better service. Thank you again and we look forward to your next visit with another extraordinary experience. Warm Regards, Management
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VY
Vivi Y.
10.0
/10
Reviewed 13 week(s) ago
If you go to PKu always stay here, the place is good, close to everywhere
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Accommodation's Reply
16 Jan 2025
Dear Mr./Mrs. Vivi, Thank you for choosing New Hollywood Hotel Pekanbaru and for taking the time to give your best review and rating for our hotel. We are glad to hear that you are very satisfied with our cleanliness, service and hospitality that made you comfortable and happy to stay with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will convey the best rating that you have given to our team which will motivate them to provide even better service. Thank you again and we look forward to your next visit with another extraordinary experience. Warm Regards, Management
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F***s
Leisure
8.5
/10
Reviewed 13 week(s) ago
Comfortable and friendly, the food in the restaurant is quite delicious
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1 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Mr./Mrs. F*s, Thank you for choosing New Hollywood Hotel Pekanbaru and for taking the time to give your best review and rating for our hotel. We are glad to hear that you are very satisfied with our cleanliness, service and hospitality that made you comfortable and happy to stay with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will convey the best rating that you have given to our team which will motivate them to provide even better service. Thank you again and we look forward to your next visit with another extraordinary experience. Warm Regards, Management
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R***t
Business
10.0
/10
Reviewed 14 week(s) ago
very affordable with its cheap price and city center
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3 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Mr./Mrs. R*t, Thank you for choosing New Hollywood Hotel Pekanbaru and for taking the time to give your best review and rating for our hotel. We are glad to hear that you are very satisfied with our cleanliness, service and hospitality that made you comfortable and happy to stay with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will convey the best rating that you have given to our team which will motivate them to provide even better service. Thank you again and we look forward to your next visit with another extraordinary experience. Warm Regards, Management
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a***n
Staycation
6.3
/10
Reviewed 14 week(s) ago
Disappointed this time, it's hard to express in words, because there was an event so I chose to stay for just that one night
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2 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Mr./Mrs. A*n. Warm greetings from New Hollywood Hotel Pekanbaru,. We would like to thank you for your visit, we apologize for the inconvenience you experienced and we will make improvements and evaluations in the future, and we hope that the same incident will not happen again. We look forward to your next visit. Thank you. General Manager
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TC
Teguh C. R. M.
5.0
/10
Reviewed 15 week(s) ago
Check in time is very long. I waited from 12 noon until 3 pm before I could check in. Breakfast menu is a bit small
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2 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Mr./Mrs. Teguh CR M. Warm greetings from New Hollywood Hotel Pekanbaru. We would like to thank you for your visit, we apologize for the inconvenience you experienced when staying at New Hollywood Hotel, especially during the check-in process and we will make improvements and evaluations in the future so that the same incident will not happen again. We look forward to your next visit. Thank you. Sincerely, Management
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Number of reviews per page
20
40
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