8.5

/10

Very Good

2,186 reviews

What Guests Say About Their Stay

Staff Friendliness (55)
Bedroom (51)
Room Space (50)
Hotel Area (49)
Cynthia
9.1
/ 10
So impressive. I booked for 2 adult & 1 children, and get a very huge bed (larger than the usual king size). I also got free upgrade from mountain view to ocean view. The staffs were polite & helpful. Pool so clean & large
Firman
8.8
/ 10
Nice hotel with a good service
HENDARSYAH
9.4
/ 10
Great hotel, good view and comfortable.
Jessica Vicentia
8.5
/ 10
Good ocean view and swimming pool
Siska A.
9.7
/ 10
Cozy place to stay. Big and clean room, also modern ambiance. Definitely would stay here when come to Lampung next time.
In the Area
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Jl Gatot Subroto No 136 Sukaraja, Teluk Betung, Bandar Lampung, Lampung Province, Indonesia, 35226

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Novotel Lampung is a good choice when you are visiting Teluk Betung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Lampung

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Jl Gatot Subroto No 136 Sukaraja, Teluk Betung, Bandar Lampung, Lampung Province, Indonesia, 35226
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Discover More About Novotel Lampung

Location


Staying at Novotel Lampung is a good choice when you are visiting Teluk Betung.

About Novotel Lampung

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Lampung is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Lampung.

All facilities in Novotel Lampung

Others Novotel Lampung
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Things to Do

  • Outdoor pool

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Novotel Lampung

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Number of floors in Novotel Lampung
14
Another facilities in Novotel Lampung
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Bus/truck parking

Frequently asked question in Novotel Lampung

What are available facilities at Novotel Lampung?
There are top facilites at Novotel Lampung such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Lampung?
The standard check-in time at Novotel Lampung is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Novotel Lampung

8.5
Very Good

From 2,186 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Novotel Lampung
All
Staff Friendliness (45)
Ambiance (41)
Room Space (39)
Bedroom (39)
Hotel Area (39)
Family Friendly (35)
Bathroom (34)
Taste (32)
Variety (32)
Distance to City Center (28)
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Traveler Reviews Novotel Lampung

Number of reviews per page
20
40

Customer reviews

D***d
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

The hotel is still OK. Food is also still OK.
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1 people find it helpful

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Yuliasih
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10.0

/10

Reviewed 7 week(s) ago

The staff is friendly, the hotel is cool, the rooms are clean,
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1 people find it helpful

Agustinus E.
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10.0

/10

Reviewed 7 week(s) ago

Nice view, very friendly service from hotel staff
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2 people find it helpful

I***s
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Staycation
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9.4

/10

Reviewed 8 week(s) ago

hotel with complete facilities, kids can swim in the sea snorkeling safely because there are many staff supervising. from the city half an hour so it's not too far if for example you still want to eat outside. the playground is also very big.. for breakfast there are also many choices, but unfortunately there is no typical Lampung menu such as pempek..
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1 people find it helpful

Ivan A. A.
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Leisure
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6.2

/10

Reviewed 8 week(s) ago

This is not my first time staying here, it's been 2 or 3 times. This is my first time staying at a 4-star hotel. Here is my feedback: 1. The first time I arrived, arrived at the lobby, dropped off my luggage, none of the security guards or lobby staff took the initiative to help lift it, they asked first before serving me. (during my stays at other hotels, both in Lampung and other cities, there were always staff who took the initiative to come and help lift my suitcase). Maybe Novotel has different standards? 2. The goods were placed on the trolley for almost 30 minutes, no one picked them up and took them to the hotel, I (from the hotel room) called the receptionist and said she wanted to check, in the end I went down to the lobby, I saw that the goods were still there without any guard. Finally I lifted them myself. Just check the CCTV around 4 or 5 when I checked in if you don't believe me. Is it possible that all the staff were busy at that time because I saw there was a TNI event? because I saw that there were indeed several TNI outside. 3. King size room, but double bed (okay, no issue because other hotels have the same model), but the difference is that the double bed is not flat, so there is a gap in the middle, making it uncomfortable to sleep (see photo). It's like a king size bed that becomes double on the right and left (because the bed in the middle is made uneven, whereas in other hotels it is flat) Again, is the Novotel standard different from other hotels regarding the king size bed (double bed)? 4. Standard breakfast, but for meatballs, it's soft. Other foods are also bland. That's all my feedback.
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1 people find it helpful

i***n
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

Swimming Pool Facility its great

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Fatima P.
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9.7

/10

Reviewed 8 week(s) ago

The fast food menu seems to be slightly reduced
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1 people find it helpful

Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 9 week(s) ago

The place is cool, clean, the view is the best, the swimming pool is beautiful
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2 people find it helpful

T***n
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Staycation
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10.0

/10

Reviewed 9 week(s) ago

The second time staying here, got a view, oh my God, it's really beautiful 🥰. The food is delicious, the hotel staff is friendly. Early check-in is allowed as long as the room is ready. For the staff, I give a thumbs up, they are very quick if we need help. Thank you Novotel Lampung 🙏🏻
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D***l
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Leisure
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8.5

/10

Reviewed 9 week(s) ago

Big hotel in the heart of Bandar Lampung. Easy access and also has a great view of ocean, you have to choose ocean view room if you want to stay here. Breakfast needs more options or variations, however the taste is OK lah.

1 people find it helpful

M***d
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

Comfortable and pleasant hotel after a busy day of activities, immediately feel refreshed after resting at this hotel Atmosphere/Facilities: suitable for those on business Food: delicious and fresh Staff Assistance: the staff were friendly and helped us when checking in, we happened to come in a group Price: reasonable and appropriate according to the facilities obtained Location: not far from where we were doing activities, both before and after
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1 people find it helpful

M***d
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9.7

/10

Reviewed 12 week(s) ago

Good place, recommended if you want to stay here
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wenny k.
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Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

The room was clean, nice and the ocean view was great. We stayed there on New Year's Eve, from the room we could see the Lampung fireworks. Novotel Lampung is really cool 👍🏻
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R***o
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Leisure
icon-origin-TRAVELOKA

8.2

/10

Reviewed 12 week(s) ago

Comfortable and staff friendly

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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

I brought my family to stay here for a staycation, with a sea view room with a nice view, comfortable room, lots of delicious food variations, I suggest cleaning the room windows more so that you can see the view more clearly and for clearer photos, overall Novotel Lampung is great😍
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2 people find it helpful

R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 12 week(s) ago

I like the hotel, the building is nice, the rooms are nice, the swimming pool is spacious, the breakfast is varied, but bringing a 7 year old child is charged half the price, the parking lot is spacious, the beautiful view facing the sea, and the plus point is holding Friday prayers. The happiest thing is when I got a free room upgrade, thank you Novotel ❤️
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A***g
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Staycation
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9.4

/10

Reviewed 12 week(s) ago

wake up in the morning and see ocean on my windows ,,,what a beautiful day♥️

2 people find it helpful

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Desmalyta Z.
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9.7

/10

Reviewed 13 week(s) ago

It's great to get an upgraded view because you're a member, the food is the best, but the bakso guy is stingy, luckily it's delicious
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2 people find it helpful

M***a
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Staycation
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10.0

/10

Reviewed 13 week(s) ago

I have stayed here many times and it has never been disappointing, there is only a little input on why I got a room where the AC often turns itself off even though it is not set on a timer.
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1 people find it helpful

FirmanSyah
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

The hotel service is very friendly and always prioritized. This hotel is very suitable for spending time with family 😁😁
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1 people find it helpful

Number of reviews per page
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