OYO 91720 Hotel Yotowawa

very very bad service

Pelayanan kurang bagus. Sprei kotor, fasilitas kamar tidak ada.

Kamar kotor, kamar mandi showeer rusak toilet rusak, banyak bekas rambut di kasur dan noda-noda, AC tidak dingin. Pelayanan tidak ramah.

The employees are helpful, the facilities are according to the price, even though at night there are annoying sounds but it's okay.

The room is very stuffy. He said there was breakfast, but when we asked the receptionist for breakfast information, he said the stove was broken. As a result we were unable to eat breakfast. Please don't be a liar! In the description he said he could have breakfast. Your liar Brenton Hotel!

The service for rescheduling is not good and doesn't help customers at all. wifi is dead, closet is clogged badly, toiletries are not there, the bathroom is smelly, TV is only for display, the dining room has a lot of tissue rubbish and there are still many shortcomings. whereas the price of this hotel is as expensive as a five-star hotel.

It is written on Traveloka including breakfast, in fact there is no breakfast. You can't get a toiletries, you can also get a towel because you asked for it. the electricity is off, the hotel also dies because there is no generator. less satisfied. Prices do not match services.

Bathroom toilet not clean, lots of cockroaches. shower doesn't work. just not satisfied. Unfortunately the strategic location near the airport but management is not professional. thanks.

The inn is poorly maintained, the bathroom is dirty, the bathroom toilet is broken, many cockroach animals. I'm disgusted too. but because it was only last night. So hang on. Please make improvements if you really want to manage the homestay. It's a shame because it's actually located strategically near the airport. thanks.

Satisfied with the service and clean.

Everything is incompatible. it's better not to. rather than very disappointed like me. that's all.

Lots of dust, cleanliness must be maintained.

The rooms are dusty and a little dirty, toiletries are not available.

Before booking I went through the reviews which helped me to estimate the nightmare I will face at the hotel. I booked because of the free transport from the airport. No one came to pick me up. When I contacted the number which given I had to pay the call to here the excuses. I think the bed and pillow covers they change once in a month. dirtier than expected.. room and bed is filled with someones hair. Bath room was so pathetic. no wash basin.. the closet becomes your wash basin.. I don't know how can the management prove such horrible facilities for the standard Ac room. The receptionist welcomed me to the room with a baygon (insecticide) spray. A room without any windows or ventilation filled with the smell of the insecticide mixed with foul smell of smoking.. when I complained the receptionist advised me to occupy another room which was worse than the first one. No wifi available as mentioned in the catalog...So any one wants to check in.. please do it at your own risk. This is not the way to manage a hotel.. whole night I had bear the smell of that insecticide. Thank God I came out alive next morning. I never recommend this hotel to any one. I checked out early in the morning at 4.30. So I couldn't enjoy the so called breakfast. Guests may be infected with diseases..sorry that I couldn't take some pictures of bloody hotel.. I give just 1 mark for the location...either areas this hotel will get only 0

The place is very comfortable and clean.

Dirty, damp, smelly rooms, lots of cockroaches.

Comfortable. Clean. Nice place.

The rooms are dirty, lots of spiderwebs, it's located in the forest so it's difficult if you want to buy necessities.

On the note there is breakfast, but nothing at all. Bathroom not as expected. Rooms have insects. The bed, the sheets are all dusty.

The hotel facilities are very bad, the rooms are dusty, there are dead cockroaches, the TV is broken, lots of trash butts, smelly rooms, leaky air conditioners.