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Providence Homestay
Guest Houses
7.5
/10
Pleasant
803 reviews
What Guests Say About Their Stay
Distance To City Center (4)
SYARIF A.
9.4
/ 10
The place is clean and quiet.
EKO H. S.
8.8
/ 10
Comfortable and quiet. Clean.
Desi F. P.
8.8
/ 10
The rooms are neat, clean and the service is very good, feel at home
alik d. f.
9.1
/ 10
Cheap, comfortable, central urban close to the mall
DIDIT D. P.
8.5
/ 10
The service is good at home
In the Area
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Pertokoan Darmo Park 2, Jl. Mayjen Sungkono Blok 6 No.18, Kota SBY, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225
Main Facilities
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AC
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Providence Homestay
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What's around Providence Homestay
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Pertokoan Darmo Park 2, Jl. Mayjen Sungkono Blok 6 No.18, Kota SBY, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225
Discover More About Providence Homestay
Location
Staying at Providence Homestay is a good choice when you are visiting Dukuh Pakis.
About Providence Homestay
Providence Homestay is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Providence Homestay is the perfect place to stay that provides decent facilities as well as great services.
Providence Homestay is the right choice for you who are looking for affordable accommodation in Dukuh Pakis.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Staying at Providence Homestay will surely satisfy you with its great hospitality and affordable price.
All facilities in Providence Homestay
Lobby
Bedroom
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
- Supermarket
General
- AC
- Family room
- Non-smoking room
- Smoking area
Public Facilities
- Parking
- Room service
- WiFi in public area
Hotel Services
- Front desk
- 24-hour Receptionist
- Luggage storage
Connectivity
- LAN Internet
- Free WiFi
In-room Facilities
- Desk
- Shower
Transportation
- Parking with surcharge
Accommodation Policy & General Information in Providence Homestay
Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.
General Check-in Instructions
Hotel has a policy of not receiving any reservations made by non-married couples and that the married-couples has to present themselves with a valid government-issued identity prior to check-in such as Indonesian ID card (KTP suami-istri) / Marriage Certificate / wedding photos (foto-foto pernikahan). Failing/refusing to do so will result in the rejection of the reservation. You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Providence Homestay | 9 |
Number of floors in Providence Homestay | 3 |
Another facilities in Providence Homestay | ATM/Banking, Beauty salon, Grocery, Hair salon, Shops |
Frequently asked question in Providence Homestay
What are available facilities at Providence Homestay?
There are top facilites at Providence Homestay such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Providence Homestay?
The standard check-in time at Providence Homestay is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Providence Homestay
Traveloka (803)
7.5
Pleasant
From 803 reviews
Provided by travelers on
Cleanliness
7.5
Room Comfort
7.3
Meal
6.8
Location
7.4
Service and Facilites
7.2
People often mention about Providence Homestay
All
Bedroom (6)
Distance to City Center (5)
Surroundings (5)
Staff Friendliness (5)
Room Space (5)
Bathroom (5)
Hotel Area (5)
Accessibility (4)
Activity Option (4)
Ambiance (4)
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Traveler Reviews Providence Homestay
Number of reviews per page
20
40
Customer reviews
R***i
5.3
/10
Reviewed 2 week(s) ago
There was extortion of 10 thousand. With the excuse of admin fee, since when is there an admin fee during the check-in process. Even though it is not stated in the description. I thought the bathroom was inside, but it turned out to be outside.
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D***a
Transit
8.1
/10
Reviewed 18 week(s) ago
The staff on duty asked for an extra 20 thousand because I booked 2 rooms, very strange. It's extortion, because everything has been paid through the application. Be careful guys, the reviews on Google Maps are not as good as on this application.
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1 people find it helpful
Accommodation's Reply
06 Jan 2025
Good afternoon, thank you for choosing Providence Homestay for your previous stay. We appreciate the review that's been given to us.
Regarding the extra 20.000, it is actually to pay for the government tax and it must be paid on the spot during check in and it should've been written on the traveloka app before you pay the hotel. We apologize if our staff did not explain it properly to you and we will re-evaluate our staff regarding this issue.
I hope you had a wonderful stay with us and enjoyed Surabaya!
Management team, C
AS
Andreas S.
Business
9.4
/10
Reviewed 21 week(s) ago
Bringing noisy kids is really good but the staff is very friendly. The bedroom is clean and soft. The bathroom is also clean, it's really top.
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2 people find it helpful
AS
Andreas S.
Business
10.0
/10
Reviewed 21 week(s) ago
Extend again today because it is very affordable and clean and comfortable
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2 people find it helpful
F***d
Transit
6.0
/10
Reviewed 47 week(s) ago
The room is not bad for that price, the room has AC, shares a bathroom but it's clean, there's a water heater too, the only downside is that when you get there, you're asked for 10 thousand on the pretext of VAT, for access to the accommodation you're also asked to park 3 thousand during entry and exit because it's located in a closed shopping area. So it gets complicated when you go in and out looking for food, then at 11 o'clock the fence is closed. That's all it takes to consider if you want to stay overnight.
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10 people find it helpful
jg
johan g. a.
6.0
/10
Reviewed 49 week(s) ago
Beda dengan fto nya,kamar mandi di luar ternyata, kamar tidur nya sekatanya sama kamar lain bukan tembok dan ada kaca nya sesama kamar lain. Banyak kekurangan nya.. Gk sesuai hrga pokok nya.. mf saya tidak sempat foto” kan tempat nya..
1 people find it helpful
c***p
10.0
/10
Reviewed 49 week(s) ago
Reasonably priced, right on the side of the road.
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M***h
5.0
/10
Reviewed 51 week(s) ago
Couldn't get in because the guard was sleeping and the entrance was locked.
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5 people find it helpful
J***i
Staycation
10.0
/10
Reviewed 54 week(s) ago
Got a promo price below 100 thousand, for me personally everything is okay. The room is suitable for backpackers, queen spring bed mattress, although the bathroom is outside it is still okay, quiet atmosphere, fast wifi pool, the AC is also cold.
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6 people find it helpful
L***s
Leisure
6.0
/10
Reviewed 54 week(s) ago
Hotelnya sih oke. Ya walau ngk kedap suara. Tp bersih. Cuma trakhir ini tgl 10/april/2024 saya cek in di minta dana tambahan lagi sebesar 10k alasannya karena ada ppn. Padahal saya pesan di apps ini harga sudah include ppn. Alhasil karena saya juga udah capek saya byar. Mana ngk dikasih nota atau semacamnya, handuk dan sabun mandi pun juga tidak disediakan. Sehingga saya komplain di apps juga tidak membantu. Sangat disayangkan. Lokasi juga enak sebenarnya di tengah kota. Ruko masuk ruko. Cuma tiap kluar masuk harus byar parkir 5k.
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3 people find it helpful
J***o
Staycation
7.5
/10
Reviewed 58 week(s) ago
Oddly enough, on the first day I entered the hotel, the waiter asked me to add 10 thousand rupiah, the reason being VAT. The hotel does not sell food.
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5 people find it helpful
M***s
Transit
5.6
/10
Reviewed 59 week(s) ago
Kurang baik, tidak mengerti kondisi pelanggan. Ga lagi-lagi.
4 people find it helpful
YC
Yena C. A. R.
6.0
/10
Reviewed 64 week(s) ago
Kamarnya bau. Seprai sama bantalnya ga d ganti, lantai kamar tidak d pel dan sapu, meja berdebu, stafnya ga sopan, kalo malem rame ngeganggu tamu istirahat.
2 people find it helpful
VN
Vindra N. H.
6.0
/10
Reviewed 71 week(s) ago
I was told to pay VAT 10,000 at the beginning of check-in, because the area was in a shophouse. In my opinion, it is not worthy of being included in the application promotion. The AC is not cold, there are mice noises above, not a recommendation, especially if you bring children. The location is close to CIWO.
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5 people find it helpful
Muhamad
9.7
/10
Reviewed 77 week(s) ago
The AC is cold, the location is quiet, cool and very suitable for resting.
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1 people find it helpful
MQ
Mella Q.
6.0
/10
Reviewed 77 week(s) ago
I just arrived, it didn't take me 1 hour to leave, I didn't feel at home, the room smelled, the sheets, especially the pillowcases, didn't smell very good, so I couldn't rest. I immediately left, I wasted my money, I ordered 2 more nights, I couldn't get a refund.
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A
Afriadi
4.8
/10
Reviewed 81 week(s) ago
No way. I made a booking, suddenly it was cancelled. The reason is that the AC is broken and the room is full.
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2 people find it helpful
SM
Siti M.
8.5
/10
Reviewed 88 week(s) ago
The place is clean and comfortable, the staff is also friendly. Save money to rest on the go. Next stay here again if you go to Surabaya.
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6 people find it helpful
BW
Bastian W.
8.5
/10
Reviewed 91 week(s) ago
With a cheap price, quite a decent place. The important thing is to brake. There's already an air conditioner.
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1 people find it helpful
NR
Nila R.
8.5
/10
Reviewed 94 week(s) ago
Got a suite, it's quite affordable, the bathroom is inside, and there is a wardrobe, but for women it's a bit scary because the door is only glass and people can peek at the top. It's okay for just transit near the mall and affordable public transportation.
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4 people find it helpful
Number of reviews per page
20
40
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