Sanctoo Suites & Villas at Bali Zoo

Hotels
Preferred Partner
All-star Accommodation

9.0

/10

Exceptional

367 reviews

What Guests Say About Their Stay

Staff Friendliness (8)
Room Space (8)
Ambiance (7)
Bedroom (7)
Andayani S. S.
9.7
/ 10
We love the room and the kids really enjoyed the zoo, which is next door. Dining experience was fun and enjoyable. They had breakfast with the orang utan and other animals. We tried the spa and was very happy with the services. Staffs are so helpful, kind and friendly. We will be coming back during the school holiday.
Hayyu A.
8.5
/ 10
what a great stay! a warm welcome since arrival, spacious and cozy room, wonderful atmosphere and delicious breakfast. recommend for a family vacay/staycation because it has very nice pool and so close to Bali zoo. oh don't forget to try their spa ;)
Maria J.
10.0
/ 10
What I love most staying at sanctoo was the staff, a lot of staff there that very helpful and always fast response.. the food was quite good, I like the fried banana so far.. we got free pass to bali zoo, and that's good if especially for the kids. At villa, there also a private pool with nice view, the size is quite big for a private pool.. the location is a little but far from the city, so it’s good to have a good time together with my family with a quite nice place to stay like at sanctoo
Rachel R.
9.7
/ 10
It was a wonderful experience to stay here. Super nice views. Excellent services. All the staff are really nice and friendly. And the room is super pretty. Love it!
Tiara Y. N.
9.7
/ 10
I really enjoyed my time here. The ambiance, the staffs, they’re all very nice. And you can go to bali zoo whenever you want if you stay in sanctoo. Surely I will recommend this place to anyone else who plan to stay in ubud, because it’s so lovely.
In the Area
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Jalan Raya Singapadu, Ubud, Gianyar, Bali, Indonesia, 80582

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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Free Access to Tourist Attraction
Recommended for Family with children
Located next to Tourist Attraction
note: hotel was previously named Sanctoo Suites and Villas Sanctoo Suites & Villas at Bali Zoo is located in area / city Ubud. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sanctoo Suites & Villas at Bali Zoo

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Jalan Raya Singapadu, Ubud, Gianyar, Bali, Indonesia, 80582
Lobby Sanctoo Suites & Villas at Bali Zoo
Lobby 2 Sanctoo Suites & Villas at Bali Zoo

Discover More About Sanctoo Suites & Villas at Bali Zoo

note: hotel was previously named Sanctoo Suites and Villas

Location


Sanctoo Suites & Villas at Bali Zoo is located in area / city Ubud.

About Sanctoo Suites & Villas at Bali Zoo

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sanctoo Suites & Villas at Bali Zoo.

Sanctoo Suites & Villas at Bali Zoo is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at Sanctoo Suites & Villas at Bali Zoo, a wonderful accommodation for your family holiday.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sanctoo Suites & Villas at Bali Zoo exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sanctoo Suites & Villas at Bali Zoo is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sanctoo Suites & Villas at Bali Zoo.

All facilities in Sanctoo Suites & Villas at Bali Zoo

Swimming Pool Sanctoo Suites & Villas at Bali Zoo
Swimming Pool
Common Space Sanctoo Suites & Villas at Bali Zoo
Common Space
Lobby Sanctoo Suites & Villas at Bali Zoo
Lobby
Accommodation Services Sanctoo Suites & Villas at Bali Zoo
Accommodation Services
CleanAccommodation Sanctoo Suites & Villas at Bali Zoo
CleanAccommodation

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Tours

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Transportation

  • Bicycle rental
  • Bicycle storage
  • Car rental

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry

Things to Do

  • Garden
  • Outdoor pool
  • Spa

Food and Drinks

  • Breakfast

General

  • AC

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Meeting facilities

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • LAN Internet

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Sanctoo Suites & Villas at Bali Zoo

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Sanctoo Suites & Villas at Bali Zoo
12
Number of floors in Sanctoo Suites & Villas at Bali Zoo
1
Another facilities in Sanctoo Suites & Villas at Bali Zoo
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in Sanctoo Suites & Villas at Bali Zoo

What are available facilities at Sanctoo Suites & Villas at Bali Zoo?
There are top facilites at Sanctoo Suites & Villas at Bali Zoo such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sanctoo Suites & Villas at Bali Zoo?
The standard check-in time at Sanctoo Suites & Villas at Bali Zoo is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sanctoo Suites & Villas at Bali Zoo provide breakfast?
Yes, Sanctoo Suites & Villas at Bali Zoo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sanctoo Suites & Villas at Bali Zoo

9.0
Exceptional

From 367 reviews

Provided by travelers on
Cleanliness

9.3

Room Comfort

9.4

Meal

8.7

Location

9.0

Service and Facilites

9.3

People often mention about Sanctoo Suites & Villas at Bali Zoo
All
Family Friendly (10)
Staff Friendliness (10)
Room Space (10)
Surroundings (9)
Ambiance (9)
Bedroom (9)
Bathroom (9)
Hotel Area (9)
Taste (9)
Variety (8)
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Traveler Reviews Sanctoo Suites & Villas at Bali Zoo

Number of reviews per page
20
40

Customer reviews

Ni Wayan P. R. Y.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

The best family holiday ever! A perfect stay and an amazing experience at the zoo. Wonderful team, exceptional hospitality, and outstanding service—everything exceeded our expectations. We will definitely come again! Thank you for making our family holiday so memorable.

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R***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Was great to stay at sanctoo hotel

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Oemi C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

This is above expectation. One of the hotels that really impressed me. Very reasonable for the price. The view is really beautiful, the room is big and clean, the bathroom is spacious, the bed is soft and I highly recommend the suite pool access room if I have the time and opportunity, next time I will definitely come here again for longer 👍
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G***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 6 week(s) ago

One of the best resort i've ever stayed. The staff service was excellent. Fast checked in process, clean room, amazing view from the riverside villa bedroom. The room also included for bali zoo ticket access and breakfast at the cassowary restaurant. So no worries while waiting for the room, we still can access for the zoo which is fun and amazing. Last but not least, the breakfast is good, the service is good, and we can enjoy the view of cassowary birds from the restaurant. Definitely we will go back here soon! ✨
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+5

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P***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Very child-friendly hotel. free access to Bali zoo. very clean hotel area and very helpful staff. very spacious room with such neat and tidy arrangement. comfortable balcony and there is a clothesline. the swimming pool is clean & there is a part for children to play. the food is delicious and varied. recommended hotel if you are on holiday to Bali with family
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Accommodation's Reply
29 Jan 2025
Dear Sir/Madam, Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud, Bali. Thank you for your review. We are pleased to know that you enjoyed your holiday with your family at Sanctoo Suites & Villas. We look forward to welcoming you and your family back to Sanctoo Suites & Villas. Kind Regards Sanctoo Suites & Villas. Your luxury private gateway in Bali
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Melissa L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

First experience staying here and next time will definitely come back again. There is not a single thing lacking during my stay here. Very satisfied with the very friendly service and spacious room and balcony with a nice pool view. The cleanliness of the room and hotel area is very well maintained and access to the zoo is very close. Nice place
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Accommodation's Reply
29 Jan 2025
Dear Ms. Melissa, Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud, Bali. Thank you for your review. We are pleased to know that you enjoyed your holiday with your family at Sanctoo Suites & Villas. We look forward to welcoming you and your family back to Sanctoo Suites & Villas. Kind Regards Sanctoo Suites & Villas. Your luxury private gateway in Bali
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 13 week(s) ago

First time to stay here at my first day arrive at Bali. The hotel quiet nice, as I arrived around 8pm, I still can get welcome drink. The staff friendly, the room is quiet spacious with balcony, with the view of pool. When I arrived my nextdoor is too noisy, I asked the staff for helped and they handle it quiet well. The breakfast is OK, need more variants of menus, and the interesting is we can have breakfast while seeing the cassowaries, as the cage place, beside the restaurant. It's free enter to the Bali zoo and free photo session. It"s a nice experience to stay here.
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1 people find it helpful

Accommodation's Reply
29 Jan 2025
Dear Sir/Madam, Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud,Bali Thank you very much for staying with us. It's our pleasure that you enjoy your time at Sanctoo Suites & Villas. We do appreciate the review and the rating. We are looking forward to your return and giving our property a 10-rating based on your personal experience, which includes our nice and spacious rooms, daily free entry to the Bali Zoo, and the friendliness of our staff. Kind Regards Sanctoo Suites & Villas Your luxury private gateway in Bali
Ayu K. K. D. A.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

It was a really fun staycation here. The kids were so happy to be able to go straight to Bali Zoo
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Ayu K. K. D. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

hotel staff very friendly and very enjoyable holiday experience. kids - very happy
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1 people find it helpful

Valencia
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 17 week(s) ago

Ubud is Bali’s sanctuary. Staying here is relaxing and quiet. The FOOD is Ubud is AMAZING! The zoo is nearby and received a shortcut way to enter the zoo if staying in Sanctoo. Overall its great experience!

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Accommodation's Reply
10 Dec 2024
Dear Mr/s. Valencia, Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud,Bali Thank you very much for staying with us. It's our pleasure that you enjoy your time at Sanctoo Suites & Villas. We do appreciate the review and the rating. We are looking forward to your return and giving our property a 10-rating based on your personal experience, which includes our relaxing and quiet place, daily free entry to the Bali Zoo, and the friendliness of our staff. Kind Regards Sanctoo Suites & Villas Your luxury private gateway in Bali
Gita M. A.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 25 week(s) ago

The hotel is clean, the rooms are spacious, the swimming pool is warm, you can just walk to Bali Zoo. The children are very happy. Unfortunately you have to checkout early in the morning because you get a very early plane. Can't have breakfast, but still given a box of bread, juice and fruit. Next time I go to Bali I will stay here again.
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Accommodation's Reply
05 Nov 2024
Dear Ms. Gita, Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud, Bali. Thank you for your review. We are pleased to know that you enjoyed your holiday with your family at Sanctoo Suites & Villas. We look forward to welcoming you and your family back to Sanctoo Suites & Villas. Kind Regards Sanctoo Suites & Villas. Your luxury private gateway in Bali.
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Try D. P.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 27 week(s) ago

Very top from the hotel can go directly to the Bali Zoo right behind the hotel. Thank you Sanctoo for the exciting experience.
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Accommodation's Reply
30 Sep 2024
Dear Mr./Mrs. Try, Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud, Bali. Thank you for your review. We are pleased to know that you enjoyed your holiday with your family at Sanctoo Suites & Villas. We look forward to welcoming you and your family back to Sanctoo Suites & Villas. Kind Regards Sanctoo Suites & Villas. Your luxury private gateway in Bali.
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B***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 35 week(s) ago

Part of Bali Zoo, so you can enter as much as you like to Bali Zoo without paying any more. There are few food choices at the restaurant at breakfast. The swimming pool is nice, children will really like it.
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1 people find it helpful

Accommodation's Reply
05 Aug 2024
Dear Guest, Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud, Bali. Thank you for your review, sir/madam. We are happy to know that you enjoyed your holiday with your family at Sanctoo Suites & Villas. We apologize for our shortcomings in breakfast and we would like to inform you that we have updated our breakfast since the beginning of August 2024. We hope to welcome you and your family back to Sanctoo Suites & Villas. Kind Regards Sanctoo Suites & Villas. Your luxury private gateway in Bali.
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S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 36 week(s) ago

It was amazing! It 's my first time here and I gotta say they have one of the best hospitalities in Bali ans I stayed in a lot of Bali hotels before. Food was amazing as well. I wish I could stay longer. Definitely will come back!

1 people find it helpful

Accommodation's Reply
05 Aug 2024
Dear Sir/Mam Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud, Bali Thank you very much for staying with us. It's our pleasure that you enjoy your time at Sanctoo Suites & Villas. We do appreciate the review and the rating. We hope to see you again at Sanctoo Suites & Villas your luxury private gateway in Bali Kind Regards Sanctoo Suites & Villas Your luxury private gateway in Bali
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 36 week(s) ago

Glad to finally be able to stay here. But unfortunately there aren't many choices for breakfast. As for the taste of the food, it's delicious according to your taste. Staying 2 nights here makes children feel at home and don't want to go home, especially with unlimited free to go to Bali Zoo ❤️🐘🦒 btw the staff is 1000/10, everyone is really friendly. Super luv!
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1 people find it helpful

Accommodation's Reply
05 Aug 2024
Dear Guest. Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud, Bali. Thank you for your review, sir/madam. We are happy to know that you enjoyed your holiday with your family at Sanctoo Suites & Villas. We hope to welcome you and your family back to Sanctoo Suites & Villas. Kind Regards Sanctoo Suites & Villas. Your luxury private gateway in Bali.
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k***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 37 week(s) ago

All the staff are friendly and helpful, breakfast is delicious, spacious rooms are very suitable for families (children) there is a swimming pool for children. Unlimited access to Bali Zoo, love it. Will be back again ❣️
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1 people find it helpful

Accommodation's Reply
19 Jul 2024
Dear Guest, Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud, Bali. Thank you for your review, sir/madam. We are happy to know that you enjoyed your holiday with your family at Sanctoo Suites & Villas. We hope to welcome you and your family back to Sanctoo Suites & Villas your luxury private gateway in Bali. Kind Regards. Sanctoo Suites & Villas.
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Dimas C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 38 week(s) ago

Holiday with family with 1 child, very nice and beautiful surroundings, excellent food and service, the welcome from check in and check out was very satisfying. Definitely will come to sanctoo again.
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1 people find it helpful

Accommodation's Reply
19 Jul 2024
Dear Mr Dimas, Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud, Bali. Thank you for your review sir. We are happy to know that you enjoyed your holiday with your family at Sanctoo Suites & Villas. We hope to welcome you and your family back to Sanctoo Suites & Villas your luxury private gateway in Bali. Kind Regards. Sanctoo Suites & Villas.
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A***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 38 week(s) ago

Really like. Close to Bali Zoo. But unfortunately the breakfast lacks variety, and the lift is broken.
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1 people find it helpful

Accommodation's Reply
08 Jul 2024
Dear A*a, Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud, Bali. Thank you for the review and thank you for the feedback given regarding our service, we will convey this to management for further consideration and follow-up so that it can be improved in a better direction. We hope to welcome you and your family back to Sanctoo Suites & Villas your luxury private gateway in Bali. Kind Regards. Sanctoo Suites & Villas.
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 39 week(s) ago

Spacious rooms, most comfortable stay because it connects with the zoo, fresh air, complete breakfast, only lots of mosquitoes, my husband didn't even want to go home because he was so comfortable
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Accommodation's Reply
08 Jul 2024
Dear P*a, Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud, Bali. Thank you for the review and thank you for the feedback given regarding our service, we will convey this to management for further consideration and follow-up so that it can be improved in a better direction. We hope to welcome you and your family back to Sanctoo Suites & Villas your luxury private gateway in Bali. Kind Regards. Sanctoo Suites & Villas.
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 41 week(s) ago

Very good hotel. Good service. Nature is good. Clean. The spa is nice to be close to nature.
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2 people find it helpful

Accommodation's Reply
24 Jun 2024
Dear Mr L*a, Warm and Sanctuary greeting from Sanctoo Suites & Villas Ubud, Bali. Thank you for your review sir. We are happy to know that you enjoyed your holiday with your family at Sanctoo Suites & Villas. We hope to welcome you and your family back to Sanctoo Suites & Villas your luxury private gateway in Bali. Kind Regards. Sanctoo Suites & Villas.
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Number of reviews per page
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Bedroom 4 Sanctoo Suites & Villas at Bali Zoo

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