Swiss-Belresidences Rasuna Epicentrum

I recently stayed during a short two-day business trip, and overall, my experience was quite positive. The hotel is conveniently located close to the business district, making it an ideal choice for professionals on the go. Upon arrival, the check-in process was smooth and efficient, with the staff being friendly and attentive. I was impressed with the modern decoration in the lobby, which gave a warm and welcoming vibe. My room was spacious and well-equipped with all the amenities I needed to prepare for my meetings. The hotel also had a great breakfast spread, with a variety of options to choose from. It was a perfect start to my day, fueling me up for the busy schedule ahead. The on-site restaurant also provided a nice selection of meals for dinner, which was convenient when I didn't feel like venturing out after a tiring day. However, I did notice a slight issue with cleanliness in my room. While it wasn't a major problem, there were a few areas that could have used a bit more attention. The bathroom, in particular, had some minor spots that seemed to have been overlooked. It didn't detract too much from my overall experience, but it 's something the hotel could improve on to enhance guest satisfaction. Despite this small concern, I found this hotel to be a solid choice for business travelers. The positives far outweighed the minor cleanliness issue, and I would consider staying here again on my next trip, hoping that they address this aspect to make the experience even better.

Enjoy with view & our staycation. Thank u.

Nice stay, the location strategic, delicious breakfast well b back for next time.

There is some bedbugs on the bed, I wake up in the morning with an itchy rash on my hands and feet. Please check all bed area to be more cleanliness.

The room is clean, helpful staff, but somehow the ac is less cold.

Good service and friendly staff. Comfortable bed and pillows.

First, the door is error, need to go back down and my husband brought 1 staff with him to go upstairs, and said one of the maintenance staff will fix it but no one came until morning I need to confirm to receptionists. The aircon was leaked that night too. Next day is I can't even turn the aircon on and ask the maintenance come again to fix it. Also, the most important is I'm sorry to say but the bedsheets are dirty, a lot of yellow spots here and there.

I really enjoyed staying at Swiss-Belhotel Rasuna. All staff were friendly. Room is spacious and clean. Bathroom also clean. Food is good, air-conditioning function well and cold, pool also clean. Its suitable for people who want to take holiday stay or staycation.