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The Alts Hotel
Hotels
Traveloka Preferred Partner
8.6
Impressive
From 6,330 verified guests reviews
What Guests Say About Their Stay
Strategic Location (104)
Friendly Staffs (53)
Clean Room (84)
Excellent Service (6)
Melsa E. L. S.
10
/ 10
A very pleasant stay, staffs were very nice and handy.. room were exceptionally clean, with extra details like additional masks for guest. Definitely worth the price
Garcia Y. P.
8.5
/ 10
The hotel is very good, I'm here only 1 night for business travel. Near from mini market (Alfamart / Indomaret), BCA, Kopi Kulo, Eiger / Bodypack outlet.
Anita Y.
10
/ 10
Free snacks from 4-6pm nearby the very nice pool. Indomaret is just few meters from the hotel. Very nice staffs. The best hotel in Palembang ever
In the Area
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JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Alts Hotel
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Per room per night (excl. taxes & fees)
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What's around The Alts Hotel
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JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113
Discover More About The Alts Hotel
Location
Staying at The Alts Hotel is a good choice when you are visiting Ilir Timur II.
About The Alts Hotel
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Alts Hotel provides a pleasant accommodation for your stay.
From business event to corporate gathering, The Alts Hotel provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Alts Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Alts Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Alts Hotel.
All facilities in The Alts Hotel
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Poolside bar
- Bar
- Show cooking restaurant
- Snacks
- Vegetarian meal
- Winery
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Porter
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Terrace
Things to Do
- Entertainment for children
- Fitness center
- Health club
- Massage
- Sauna
- Spa
- Steam room
Business Facilities
- Business center
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Laundry
- Shops
- Supermarket
Accessibilty
- Disabled access friendly
- Accessible bathroom
- Accessible parking
- In-room accessibility
- Wheelchair accessible
Transportation
- Airport transfer
- Area shuttle with surcharge
- Car rental
- Valet parking
Sports and Recreations
- Aerobics
- Aquafit
- Fitness center
Kids and Pets
- Babysitting
- Highchairs
Connectivity
- Internet point
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in The Alts Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Alts Hotel | 207 |
Number of floors in The Alts Hotel | 11 |
Another facilities in The Alts Hotel | A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast |
Frequently asked question in The Alts Hotel
What are available facilities at The Alts Hotel?
There are top facilites at The Alts Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Alts Hotel?
The standard check-in time at The Alts Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Alts Hotel provide breakfast?
Yes, The Alts Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Alts Hotel
Overall Rating & Reviews
From 6,330 verified guests reviews
8.6
Impressive
Fantastic
2,381
Very Good
2,982
Satisfying
235
Average
732
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (104)
friendly staffs (53)
clean room (84)
excellent service (6)
tasty breakfast (42)
great facilities (4)
complete facilities (14)
tasty food (73)
great location (2)
See More 9
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Language
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Show Reviews with Photos
M***d
This is a guest profile.
8.5
/ 10
09 Nov 2024
Nice room. Nice facility. Close to central of the city. I'll stay here again next time.
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Accommodation's Reply
11 Nov 2024
Hi M*d, Thank you for sharing your experience during your stay at The Alts. We hope you will recommend our hotel to your colleagues and friends and we also look forward to welcoming you back to The Alts in the near future. Cheers! General Manager.
HS
Hotdiaman S.
Business travel
8.5
/ 10
27 Oct 2024
Hotel location is easy to find and the staff are friendly.
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Accommodation's Reply
29 Oct 2024
Hi Hotdiaman S, Thank you for sharing your experience during your stay at The Alts. We hope you will recommend our hotel to your colleagues and friends and we also look forward to welcoming you back to The Alts in the near future. Cheers! General Manager.
J***i
This is a guest profile.
10
/ 10
07 Oct 2024
Overall very good. Nothing problem.
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Accommodation's Reply
10 Oct 2024
Hi J*i, Thank you for sharing your experience during your stay at The Alts. We hope you will recommend our hotel to your colleagues and friends and we also look forward to welcoming you back to The Alts in the near future. Cheers! General Manager.
Derma B.
This is a private profile
Business travel
10
/ 10
26 Sep 2024
Is the best hotel in palembang.
1 liked this review
Accommodation's Reply
27 Sep 2024
Hi Derma B, Thank you for sharing your experience during your stay at The Alts. We hope you will recommend our hotel to your colleagues and friends and we also look forward to welcoming you back to The Alts in the near future. Cheers! General Manager.
FA
Fahmuddin A.
Business travel
9.4
/ 10
26 Sep 2024
My most favorite part at The Alts hotel is breakfast. I was welcome by sliced fresh fruits as I entered the restaurant. Fresh juice is also available if you need more of the fruity stuff. There are variety of foods from traditional, Indonesian, and more. A few mpek-mpek stores are around, but if you want a better dining you need to hire a taxi. However, the drain at the shower did not work very well, and your feet will be under 2 cm water before you finish your shower. There is only one electric socket at the desk and it 's used for desk lamp. Another one for lap top computer will be perfect.
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Accommodation's Reply
28 Sep 2024
Hi, Mr. Fahmuddin A., I’m really glad to hear that you loved the breakfast at The Alts hotel! Fresh fruits and juice are such a great way to start the day. It sounds like a nice variety of foods, too. However, I’m sorry to hear about the shower drain issue it can be frustrating to deal with that during your stay. And having only one electric socket is definitely inconvenient, especially for those who need to charge multiple devices. I hope they can address these issues for future guests to enhance the overall experience!
Cheers!
General Manager
H***k
This is a guest profile.
8.5
/ 10
25 Aug 2024
1 liked this review
Accommodation's Reply
29 Aug 2024
Hi H*ke, Thank you for sharing your experience during your stay at The Alts. We hope you will recommend our hotel to your colleagues and friends and we also look forward to welcoming you back to The Alts in the near future. Cheers! General Manager.
W***a
This is a guest profile.
Leisure
10
/ 10
18 Jul 2024
Certainly will coming back to stay in this hotel if I visit Palembang again.
+2
Photos
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Accommodation's Reply
19 Jul 2024
Hi W*a, Thank you for sharing your experience while staying at The Alts. We hope you will recommend our hotel to your colleagues and friends and we also look forward to welcoming you back to The Alts in the near future. Cheers! General Manager.
Y***i
This is a guest profile.
Business travel
10
/ 10
28 May 2024
I will surely comeback to stay here for more than 1 night. Well, it is a 4 stars hotel indeed. I'm happy with everything. Kudos 👍🏻👍🏻 for the staff and also the chef who was standing outsitr his kitchen to watch and smile to his customer at the breakfast cafe.
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Accommodation's Reply
01 Jun 2024
Hi Y*I. Warm Greeting from The Alts Hotel Palembang. Thank you for giving a good review for our hotel. We are pleased to know that you enjoyed your visit and we look forward to welcoming you back to The Alts Hotel Palembang. Cheers! General Manager.
F***a
This is a guest profile.
Business travel
10
/ 10
27 May 2024
Good hotel always my go to hotel to stay at palembang.
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Accommodation's Reply
29 May 2024
Hi F*a. Warm Greeting from The Alts Hotel Palembang. Thank you for giving a good review for our hotel. We are pleased to know that you enjoyed your visit and we look forward to welcoming you back to The Alts Hotel Palembang. Cheers! General Manager.
JW
Jessica W.
10
/ 10
24 May 2024
It was a memorable stay at The Alts Hotel, everything is amazing. They provide my name and my photo on the TV screen when I check-in to the room. Warm welcome from every staff even the housekeeper provide a yummy chocolate in the room with a nice greetings. Strategic location near with Pempek Beringin, Candy, Vico and coffee shop.
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Accommodation's Reply
24 May 2024
Hi Ms. Jessica W. Warm Greeting from The Alts Hotel Palembang. Thank you for giving a good review for our hotel. We are pleased to know that you enjoyed your visit and we look forward to welcoming you back to The Alts Hotel Palembang. Cheers! General Manager.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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